This is not my first time at a picnic so i can honestly say, "These guys rock".

as a blogger, i swtched to polurnet after my previous host had a 5 day outage.

as a designer, i host some of my clients on my "server" or i deal with their already established web hosting packages. in the last 10 yrs i have dealt with many web hosting services (Interland, Cyan Global, AN Hosting/Midphase, MacHighway, GoDaddy to name a few.)
polurnet tops them all.

Customer service: Tech support is professional, diligent and committed. They answer my stupid questions and attend to my panic with the same calm professionalism. After a year with Polurnet, I KNOW that if i sent in a trouble ticket and i haven't heard back from a guy its cause they are still working on the problem.

Price: Not once in the last year have I been denied service because the server was busy. NOT ONCE. my design blog has a daily traffic of 250-500 visitors but if we get picked up by MacSurfer, traffic has ballooned to 7-10,000 in one day. NOT ONCE have i seen a "server busy " message. other companies may be a little cheaper but they pack their servers with account and restrict domains to 50 visitors at a time to maintain bandwidth integrity. is that dollar discount really worth that?

Ease of use: polurnet updates all their software on a regular basis so fantastico is usually up-to-date, and their security is as good as it gets. they offer both shared and reseller accounts. the reseller account has a webhhost manager that is so much simpler than the last company i was with.

love these guys. i even wrote about them on my design blog digitalapplejuice dot com

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