Respond to user submitted verdict
| Date Submitted |
May 16th, 2009 |
| Overall Rating |
1 out of 5 |
| Reliability |
1 out of 5 |
| Support |
1 out of 5 |
| Pricing |
1 out of 5 |
Verdict
Evil, Draconian business practices, illegal billing practices. In exchange for horrible service, the unconscionable User "Agreement" requires you to waive your rights to sue, rights to join a class action lawsuit, rights to file a chargeback, and any rights whatsoever. You lose your statute of limitations rights too. THE WORST DOMAIN REGISTRAR AND WORST WEB HOST ON THE PLANET! To cancel your account, they require certified letters to be sent to both them and their lawfirm, after which they might close your account sometime after 30 days - giving them more time to OVERBILL YOU and still send your account to collections. They are being sued and investigated in several states, have an F RATING with the BBB and over 10,000 complaints filed against them with the FTC and state of Pennsylvania.
Go to their website and read their T&C and their other 7 contracts that you automatically become obligated to once you buy a $1.99 service. They are after your credit card account, and you will never get it back. Cancel your credit card account and they sic their collection agency after you. That's right - THE ONLY DOMAIN REGISTRAR ON EARTH THAT USES A COLLECTION AGENCY, and not just for past bills, but future ones as well, since cancellation is impossible and always denied when you do it.
If you want to be stuck with a 20+ step cancellation procedure when all other registrars use 1 or 2 clicks, then go with 1&1-you poor sap.
If you want to be billed every year for life for domain registrations and hosting that you canceled two years ago, pick 1&1.
If you want a poke in the eye with a sharp stick, 1&1 will do that for you too, but they will charge you for it until your credit card is maxed out and they demand another credit card.
You have been warned!
Submitted By OneandOne is Evil
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