I have been with WH4L for many years, but recently started moving everything away from them. They have officially jumped the shark. Chat is a joke: "Sorry for the unconvienenced, please check back later". Just horrible in many ways. The helpdesk isn't much better, though on rare occasions you get someone who knows what they're doing. It takes weeks to fix an actual problem. I had a site that ran perfectly for 5 years, but then suddenly without so much as a peep from WH4L, all their servers were upgraded which forced me to scramble to get my code updated. I would have gladly done the upgrade if there had been some notice.

They oversell the heck out of every server, web, sql, and then expect that the user won't recognize when there aren't enough resources to function properly for the workload they are dumping on the servers.

I would NOT recommend this service to anyone else, though in the past I have recommended them to my clients. They've seen a good bit of business because of these recommendations, and though I entered their referral program, never saw a dime for my effort.

Email the CEO? Bull. I actually did have the displeasure of receiving an email from the CEO when I first started having problems. His customer service stance is worse than the support staff. All I got were empty suggestions, and then blame for the performance of the site due to bad coding. That site is on another host now, and it runs beautifully.

Run to another host if you're currently using them. If you're lucky enough to have seen these posts before climbing into bed with them, DON'T!!!!

Featured Hosts

BlueHost Unlimited Diskspace Unlimited Bandwidth Free Domain & Setup Xeon Servers $6.95/month More Info HostGator Unlimited Diskspace Unlimited Bandwidth Unlimited Pop3 99.9% uptime guarantee $4.95/month More Info

Coupons

• LunarPages Coupon

Useful Sites

• Fatcow Review • Cheap Web Hosting  • Web Hosting Reviews  • Hosting Reviews  • Top 10 Web Hosts  • Article Writing • Projector Hire Perth