I have used another host these past few years to host my personal web pages. I don't know too much about web site design and all the other technical stuuf but my former web hoster's support was never that good and often I would find myself eith going thru horrible telephone menu options to get help AND getting support was worse looking at that host's support pages.
I decided to dwitch hosts out of frustration. I have spent over a week looking at the competitive plans offred out there. I chose LunarPages based upon price and support. Many of the other comapnies I spoke with didn't seem to be interested inanswering questions over the phone.
The staff at LunarPages was quite helpful PRIOR to me choosing them. Additionally I find that the LunarPages SUPPORT & Knowledge database is fantastic. I have learned much more from this company within the past week from their SUPPORT AND KNOWLEDGE databases/forums than what my previos host was able to offer. I also enjoy more disk space and bandwith than I had with my previous host for less!
I just wanted to post these comments as a newbie because I felt that in this day and age of hearing all the bad things that the good stuff provided to people needs to be voiced.
I was really suprised that no one at LunarPages pressured me into signing up - these people encouraged me to look around and shop BUT they always took the time (on the phone and in emails) to give me answers or guide me to resources. I didn't get that from others and my decision to go with LunarPages was based on excellent customer support and an affordable hosting plan. I'll never use all that space and bandwith but the fact that I have it for the price is still great!
The CoffeeCup software package they give to you is also fantastic. I tried the trial versions of that along with several others and found it to exceed what I was use to using ( "something" SiteBuilder). I am now using CoffeeCup software and found their support to be fine as well!
Thank You LunarPages!
Jim Thurman
Submitted By Jim
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