Avahost Review, User Reviews of Avahost

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Date Submitted :

September 12th, 2007

Length of time hosted by this company :

1 - 3 years

Overall Rating :

1 out of 5

Reliability :

1 out of 5

Support :

1 out of 5

Pricing :

1 out of 5

Verdict :

STAY AWAY AT ALL COSTS!!!!

I came to avahost over a year ago. I picked them because I was looking for a cheaper option from my previous web host, which had not kept up with the features available for the price they were charging. Avahost was the lowest bidder and I wanted one that did not use a real time blocklist since I had had problems with my previous host using a blocklist and not receiving emails as a result.

I can't even begin to tell you the problems I've had with this service. The reliability is horrible. In the last month, I've had to email customer support because my email was not working probably a dozen times.

A couple months ago, suddenly I could not access my email, I was getting an error message. I contacted them and they tried to tell me it was my fault. I knew better. I actually had to debug the problem myself by telneting directly to my mail server to get the full error message, I found out it is because they turned on blocking of dynamic IP addresses - Of COURSE I'm from a dynamic IP address - ARG. During that time, customer support demonstrated their utter lack of knowledge and I found out that my mail server was an OPEN RELAY. I had to tell them to turn it off. NO wonder I've constnatly got my server added to comcast's blacklist and been unable to send mail to anyone at comcast.

I am currently in the process of moving to another web host, I prepaid for my plan at avahost and I don't know what will happen to the $75 I have paid but I don't care anymore, its THAT BAD.

Submitted By :

Karen

Submitted From :

Web Hosting Jury

Submiter IP :

24.128.147.61

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Date Submitted :

January 7th, 2007

Length of time hosted by this company :

1 - 6 months

Overall Rating :

1 out of 5

Reliability :

1 out of 5

Support :

1 out of 5

Pricing :

2 out of 5

Verdict :

I agree with most of the other reviews. If there was a 0 out of 5, it would have been a 0. There is no support available. When they do email back, they repeat everything and state that there is no problem. They blame it on my ability to publish a site yet I have 3 other domains that work without difficultly. Now I am trying to transfer my hosting service and/or domain name to another hosting service, can not figure out where there transferring link is? If anyone has figured it out would you please let me know? Thank You, Lucy

Submitted By :

Lucy

Submitted From :

Web Hosting Jury

Submiter IP :

68.229.49.97

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Date Submitted :

September 22nd, 2006

Length of time hosted by this company :

1 - 3 years

Overall Rating :

1 out of 5

Reliability :

1 out of 5

Support :

1 out of 5

Pricing :

3 out of 5

Verdict :

I have been a resell account customer of Avahost for a couple of years. Support = weak. No phone number to call leaves you dealing with their online help desk form and stock answer that everything is just fine and no errors are detected. Meanwhile, emails are bouncing (detected by outside sources), website is down and Avahost technical has its head buried in the sand.

RUN, don't walk away from this host. I am in the process of moving accounts off this host as it really has been a nightmare!

Submitted By :

Pete

Submitted From :

Web Hosting Jury

Submiter IP :

72.134.62.100

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Date Submitted :

May 4th, 2006

Length of time hosted by this company :

1 - 6 months

Overall Rating :

1 out of 5

Reliability :

1 out of 5

Support :

2 out of 5

Pricing :

3 out of 5

Verdict :

WARNING !!!
This host company is totally UNPROFESSIONAL!!!
I've been running a web company for 15 years and attracted by the cheap price offered I decided to moved to avahost.
ABSOLUTELY the wrong decision!!!
I've purchase they RESELLER ACCOUNT. It has been very slow, constant problems with server load, just to mention a few.
The effort from the technical support to fix the problems as been ok without really solving anything and lately all the server had to be restore.
Fine, but in the process they've lost data, cancel email accounts of my clients etc etc.

I definitely recommend to STAY AWAY from AVAHOST.NET, they're TIME waster for professional.

Spending less but losing clients I don't think is they right business. The choice is your you have been WARNED.

A very dissapointed Avahost Client

Submitted By :

pabs31

Submitted From :

Web Hosting Jury

Submiter IP :

213.140.19.127

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Date Submitted :

April 28th, 2006

Length of time hosted by this company :

More than 3 years

Overall Rating :

1 out of 5

Reliability :

1 out of 5

Support :

1 out of 5

Pricing :

3 out of 5

Verdict :

EMAIL IS ALWAYS DOWN, SUPPORT IS REALLY BAD, UPTIME IS THE VERY LOW. PLEASE, PLEASE, STAY AWAY FROM THIS COMPANY, I HAVE A RESELLER WITH OVER 39 DOMAINS, NOW I HAVE TO SWITCH ALL THE NAME SERVERS ON EACH ONE JUST TO GET AWAY FROM THESE PEOPLE, HAVE CAUSE MAJOR DAMAGE TO MY BUSINESS!!!!STAY STAY STAY STAY STAY AWAY!!!!!!!!

Submitted By :

Submitted From :

Web Hosting Jury

Submiter IP :

216.189.163.224

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Date Submitted :

March 24th, 2006

Length of time hosted by this company :

1 - 3 years

Overall Rating :

2 out of 5

Reliability :

3 out of 5

Support :

1 out of 5

Pricing :

4 out of 5

Verdict :

Up to yesterday, I was reasonably pleased with the hosting at Avahost and was considering moving the company site over to Avahost. I was a satisfied customer because I never had to deal with support. Get this email I received:

Hello mccreary.

We have found out illegal intrusion on the server through vulnerability in your scripts in this folder.
/home/hmccre16/www/sphpblog/

We have blocked access to this folder /home/hmccre16/www/sphpblog.

Do not use these scripts on our server or we shall be compelled to close your account.

(s15)
Best Regards,
AvaHost.net

Since this is a simple php blogging utility, I was interested in what purported abuse of which I was accused. Here is their reply:

Sales Staff has responded to your help desk request.

-----------------------------------------------
(Sales Staff) [Submitted 24.03.2006 01:22 ]
-----------------------------------------------

We do not know which script is vulnerable, therefore we forbid to you to use the scripts(blogging utility) in that folder on the our server.

As soon as I can, I'm off Avahost

Submitted By :

Charles

Submitted From :

Web Hosting Jury

Submiter IP :

67.142.130.36

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Date Submitted :

September 30th, 2005

Length of time hosted by this company :

6 - 12 months

Overall Rating :

5 out of 5

Reliability :

2 out of 5

Support :

2 out of 5

Pricing :

2 out of 5

Verdict :

Email is constantly down. Limited number of outbound messages of 250 an hour. We are a med sized company and generally exceed that at least once a day, forcing us to wait for the timer to reset. We are administratived taken offline for no reason other than they see our volume of messages. Online hosting services have a long way to go in customer support.

Submitted By :

Rob

Submitted From :

Web Hosting Jury

Submiter IP :

12.109.133.40

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Date Submitted :

June 24th, 2005

Length of time hosted by this company :

1 - 3 years

Overall Rating :

5 out of 5

Reliability :

5 out of 5

Support :

5 out of 5

Pricing :

5 out of 5

Verdict :

Avahost is an excellent company to host your site with. The support is top notch, and quick. The prices are great for all their services. I would highly reccomend Avahost, especially for newbies to the world of web hosts.

Submitted By :

Cole

Submitted From :

Web Hosting Jury

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Date Submitted :

December 27th, 2004

Length of time hosted by this company :

1 - 3 years

Overall Rating :

3 out of 5

Reliability :

4 out of 5

Support :

2 out of 5

Pricing :

4 out of 5

Verdict :

Uptime and speed of site is great. Tech support is below requirements. No phone support, just e-mail to somewhere. Generally the support answers do not solve the problem. I have been trying to fix an error in my control panel for several months and all I get is the runaround. I plan on moving my site next month.

Submitted By :

Tim

Submitted From :

Web Hosting Jury

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