Calpop Review, User Reviews of Calpop

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Date Submitted :

April 11th, 2008

Length of time hosted by this company :

1 - 6 months

Overall Rating :

1 out of 5

Reliability :

1 out of 5

Support :

1 out of 5

Pricing :

1 out of 5

Verdict :

I can't believe calpop can still get recommendation from anyone. The experience with calpop is freaking unbelievable. We used to have most of our servers there because of their pricing, the network and support was so bad that we had so many outages, and we had to move to other hosting companies after a while. We still have one server there, for the purpose of testing our server application under extremely bad network conditions (seriously). But even that server is not usable because there's a problem with there hard drive that it hangs the system when you read/write to HDD, which is even reproducible under FreeBSD by running the command "portsnap fetch". A month ago I started to file tickets asking them to replace the HDD. First they ignore the part about replacing HDD, then after I called a few times, they told me it would be done the next day, which didn't happen of course, so after a week I called again and they promised me that it'll be done within the day. Guess what? A month after I first filed a ticket, nothing has changed. It's just unfortunate that we already paid to June and there's no way to get our money back.

Oh and yes they are LIARS. One of the tech support always told me he couldn't see any of my tickets, while obviously they are always there and I can still see those tickets. The funny part was that that guy would *cough* when he was trying to tell a lie.

OK I've done my part. Guys I've warned you, so DON'T GO TO CALPOP for the sake of your life.

Submitted By :

Victor

Submitted From :

Web Hosting Jury

Submiter IP :

124.155.211.38

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Date Submitted :

March 4th, 2008

Length of time hosted by this company :

6 - 12 months

Overall Rating :

1 out of 5

Reliability :

5 out of 5

Support :

1 out of 5

Pricing :

1 out of 5

Verdict :

my experience with their systems has been very bad. I have hung in there for 6 mos. hoping that things would get netter but they got worse. poor quality systems, poor service, There have been 5 outages in the 6 months that I have been there. a couple for several hours.

Also, calpop has a love affair with spammers as far as I can tell. The block that my ip address is in is now blacklisted and they will do nothing to resolve the problem even though they have been given the exact ip that is a problem. they are probably being paid quite well by the spammers.

Submitted By :

wiggy

Submitted From :

Web Hosting Jury

Submiter IP :

24.5.40.250

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Date Submitted :

February 19th, 2008

Length of time hosted by this company :

1 - 3 years

Overall Rating :

5 out of 5

Reliability :

5 out of 5

Support :

5 out of 5

Pricing :

5 out of 5

Verdict :

I was renting a dedicated server from ServerBeach since 2001 (which is a fantastic company). In 2005 I decided to give calpop a try and rented a server from them. I was up 99.9% of the time. My technical support issues were solved right away even in the middle of the night. Reboots are fast. The only problems I had were cause by myself, not them. I outgrew my server there and decided to co-locate. I personally dropped off my server. The building they are in is 1st class. The doors are locked with security cameras and you have to leave your ID with the security desk in order to go in. I was greeted by 4 guys on a sunday afternoon so I know they have a real staff. They installed the server and got me up and running right away. They are in the same building as many other service providers and have hundreds maybe thousands of servers. I have read negative reviews from others but i guess everyone has different experiences. After seeing their operation and having been a customer for almost 2 years, I can strongly recommend this company for anyone who can manage their own server.

Submitted By :

Chris

Submitted From :

Web Hosting Jury

Submiter IP :

75.56.209.231

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Date Submitted :

November 30th, 2007

Length of time hosted by this company :

1 - 3 years

Overall Rating :

1 out of 5

Reliability :

1 out of 5

Support :

1 out of 5

Pricing :

3 out of 5

Verdict :

CALPOP is very BAD! It just happened recently. One of my server had problem with \"error 17 grub\" (which should not be hard to fix this), but they gave up, and ask me to reinstall the server or cloning from another server (off course there was a fee for doing this). I asked to clone the server from the other one..BAMM they broke the other server..I lost everything on both servers (my script, database, data)....therefore traffic to my sites dropped completely...

Submitted By :

Submitted From :

Web Hosting Jury

Submiter IP :

208.70.245.209

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Date Submitted :

May 18th, 2007

Length of time hosted by this company :

1 - 6 months

Overall Rating :

5 out of 5

Reliability :

5 out of 5

Support :

5 out of 5

Pricing :

5 out of 5

Verdict :

Calpop is awesome. I have had no downtime. Tech support really quick. They always answer their phone. No press one for this, 2 for that, etc. They are the best price i found, and i searched for a very long time. they are awesome. I know i can count on them.

Submitted By :

Ben

Submitted From :

Web Hosting Jury

Submiter IP :

71.230.208.70

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Date Submitted :

April 30th, 2007

Length of time hosted by this company :

6 - 12 months

Overall Rating :

1 out of 5

Reliability :

1 out of 5

Support :

1 out of 5

Pricing :

1 out of 5

Verdict :

I cant believe any positive reviews of this company. I was with them and even after moving had to deal with their issues for months.
Bad service, Bad support, crazy billing, I can go on.
They lie about everything.
I moved to another host and could not be happier.
Do a search in webhostingtalk.com for calpop and the results should give you some idea on how bad these guys are.

Submitted By :

greg.moriss

Submitted From :

Web Hosting Jury

Submiter IP :

67.49.57.7

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Date Submitted :

September 13th, 2005

Length of time hosted by this company :

6 - 12 months

Overall Rating :

5 out of 5

Reliability :

5 out of 5

Support :

5 out of 5

Pricing :

5 out of 5

Verdict :

I am truly apalled at the people who wrote these terrible reviews about what in my experience has been a GREAT service provider.

Knowledgeable staff, superior customer service both on the tech and the sales side.

For example, a few days ago I needed a few extra IP addresses to set up some extra DNS servers for my resellers... BAM! right away I was up and running.

I have hosted about 100+ sites since October '04 on my server, and my one downtime was caused by a faulty power supply cable, which they replaced immediately. Total down time in ayear, a couple of HOURS, through no fault of their own.

Look, for bandwidth/disk space you get for the money, it is very much worth it.

I have e-commerce stores running on the site with SSL security, blog sites, more MySql databases that you can shake a stick at, and I am yet to experience a single crash or issue with them.

I have a dedicated server, and I keep it secure because I have full root access, so I installed my own firewall (Kiss), Spamassasin, Spamblocker, and I have the wonderful Directadmin control panel which beats all the other control panels combined.

Calpop resells lifetime licenses to directadmin on their servers, and that is ONE GREAT BUY.

Another support example. We were using a domain to do our own DNS hosting, and the contact info was lost and the domain was lost. We were left with no DNS. A heroic effort by Calpop got all my sites back online immediately and AT NO COST WHATSOEVER. They provided their own dns servers to host all those 100+ domains, and they did it in minutes.

Now, THAT'S SUPPORT.

I Recommend Calpop 100%

Regards,

Carlos
panamaspace

p.s. Did I add I am not even in the United States and I still get great support?

Submitted By :

Carlos

Submitted From :

Web Hosting Jury

Submiter IP :

201.225.111.114

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Date Submitted :

September 13th, 2005

Length of time hosted by this company :

1 - 3 years

Overall Rating :

5 out of 5

Reliability :

5 out of 5

Support :

5 out of 5

Pricing :

5 out of 5

Verdict :

We are mostly a Gaming server provider and have 4-5 machines with calpop at any time, they have 24 hour service, and techs that know thier stuff, I've never waited longer then 15 minutes for a task to be done, recently we have a HD failer due to a new undetectabled virus (norton, F-Prot, Microtrend all failed to detect it) and calpop had us up and running in a matter of hours with a new server
We've been in the game server biz for almost 10 years now, and the speed and pricing we get from calpop are 10 times better anyof the 8 other we have tried, most other server companies we have left due to poor tech support and poor contact, with calop they are allways there when you call or leave a ticket and this makes them #1 in our books
www.roughnecks.org

Submitted By :

Malboeuf

Submitted From :

Web Hosting Jury

Submiter IP :

24.66.182.28

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Date Submitted :

September 13th, 2005

Length of time hosted by this company :

6 - 12 months

Overall Rating :

4 out of 5

Reliability :

5 out of 5

Support :

4 out of 5

Pricing :

5 out of 5

Verdict :

Have had a couple rough bumps with them but got over them just fine. I have never had any major downtime with them since I have been with them. I would recommend calpop to any one who can manage theyre own server.

Submitted By :

Lee

Submitted From :

Web Hosting Jury

Submiter IP :

70.35.147.206

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Date Submitted :

September 13th, 2005

Length of time hosted by this company :

More than 3 years

Overall Rating :

5 out of 5

Reliability :

5 out of 5

Support :

5 out of 5

Pricing :

5 out of 5

Verdict :

CalPOP has thousands of game servers on the west coast and hundreds of game servers on the east coast. I have seen them and many of them are mine-- all rackmount. The backbone is multiple gigabit lines- mostly Level3.

I have been with CalPOP for years and they are the best place for game servers because they have 100% uptime and low ping times and good peering with local ISPs. Prices are low too compared to everyone else.

Many big game companies are there. I think any bad review of CalPOP would be an odd exception -- probably fake reviews written by a disgruntled spammer or by the competition. I've never had a problem - they may be the biggest company in California -- I have heard that they use more power than Equinix.

Submitted By :

Mike

Submitted From :

Web Hosting Jury

Submiter IP :

24.127.147.96

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Date Submitted :

September 4th, 2005

Length of time hosted by this company :

More than 3 years

Overall Rating :

5 out of 5

Reliability :

5 out of 5

Support :

5 out of 5

Pricing :

5 out of 5

Verdict :

I SERIOUSLY THINK THAT PEOPLE THAT TALK BAD THINGS ABOUT CALPOP ARE THE ONES THAT TRIED TO GET AWAY WITH HORRENDOUS ACTIVITIES...FOR EXAMPLE, DESIGN WORLD GOT TURNED OFF FOR ABUSE OR SPAM WHICH HE ADMITTED HIMSELF ANYHOW..AND DALLAS FOSTER PROLLY CHARGED BACK HIS MONTHLY FEE COZ HES TRYING TO STEAL FROM SUCH HONEST PEOPLE AND LOST...I HAVE ONE THING TO SAY TO PEOPLE TRYING TO GET AWAY WITH HORRENDOUS ACTIVITIES...WHEN YOU POINT A FINGER TO SOMEONE THE OTHER FOUR'S POINTING RIGHT BACK AT YOU!!!

P.S.

DALLAS FOSTER...BEFORE TALKING CRAP ABOUT CALPOP MAYBE JUST MAYBE YOU SHOULD TAKE THEIR PICTURE OUT OF YOUR WEBSITE!

Submitted By :

joan

Submitted From :

Web Hosting Jury

Submiter IP :

24.130.145.138

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Date Submitted :

August 31st, 2005

Length of time hosted by this company :

1 - 6 months

Overall Rating :

1 out of 5

Reliability :

1 out of 5

Support :

1 out of 5

Pricing :

1 out of 5

Verdict :

Basically, CalPOP destroyed my hosting business, lost all my customers for me, and ruined whatever reputation I had begun to build. It's long story, but essentially, my server was suffering continuous downtimes which I had to repeatedly apologize to my customers for and which made me look and feel like a complete idiot. It was a horrible, frustrating and embarrassing time with CalPOP. Finally a DoS attack kept my entire server inoperable as a websever for an entire week. A datacenter is supposed to know how to shunt a DoS attack to a null IP so you can bring your server back online. I spent a full week trying to get CalPOP to do something, but they didn't respond to my emails - or do a single thing or respond to the problem what-so-ever. The only thing that happened is a technician on the late shift took interest in the problem - and he was doing searches on Google to find out how to stop a DoS attack. This is extremely unknowledgeable staff.

CalPOP has no internal organization whatsoever. If you have a problem, they have no place to 'put' your problem so it gets addressed. I just read a review by someone else from 3 years ago, and everything in it is still true:

"Very bad support - emails to their support address are bounced back or never replied to, and even when you call them you usually get someone with no technical skill who barely speaks English. You are told the "real" techs are not there and they will call you back ... they never do."

This review was written in 2003, and I had the exact same experience. I cannot tell you how many times I was told that the 'real' tech to handle my problem wasn't there, that a message would be left (which never was, since I was never contacted), or that I should call back tomorrow.

I've had servers at 6 different datacenters. Simply stay away from CalPOP.

- Richard Skenderian
Corptex

Submitted By :

Corptex

Submitted From :

Web Hosting Jury

Submiter IP :

69.177.38.124

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Date Submitted :

August 27th, 2005

Length of time hosted by this company :

1 - 6 months

Overall Rating :

1 out of 5

Reliability :

1 out of 5

Support :

1 out of 5

Pricing :

1 out of 5

Verdict :

Beware of Calpop
They will steal from you!

They will take your CC and bank info and charge unauthorized transactions.

They stole $220 from me!

I think they also accessed my server, and copied my SQL customer base including my customers private information.

Anyone else have this problem?
I intend to file a compliant with the FBI or who ever else I can get interested in.

Dallas Foster
915-227-2464

Submitted By :

dallas

Submitted From :

Web Hosting Jury

Submiter IP :

216.97.168.90

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Date Submitted :

June 10th, 2005

Length of time hosted by this company :

1 - 6 months

Overall Rating :

1 out of 5

Reliability :

1 out of 5

Support :

1 out of 5

Pricing :

1 out of 5

Verdict :

I have actuallu been scammed by this company.

They moved my server about and also thery deleted £20,000 of webistes and all backups from the server and all the said was (sorry)

I have had nothing but problem after problem and so much trouble nothing seems too get sorted. My sites and server is down while im writing this message, ill be moving within 12 hours. I have never had a full week with my sites up and running 100%.

if you go with this company you are a fool...lol

This company has no remorse at all. Remember if you want to lose your sites and backups.This is the host for you..lol

I know 5 other people who have had the same experiance.

CALPOP IS VERY BAD INDEEED - (SPREAD THE WORD)

Submitted By :

Craig Smith

Submitted From :

Web Hosting Jury

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