There are 6 hosting user reviews for
ChristianWebHost
Average Jury Ratings & Reviews of
ChristianWebHost
4.0/5
3.8/5
3.8/5
3.5/5
Reliability
Support
Pricing
Overall
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Date Submitted :
April 4th, 2011
Length of time hosted by this company :
More than 3 years
Overall Rating :
3 out of 5
Reliability :
4 out of 5
Support :
4 out of 5
Pricing :
4 out of 5
Verdict :
I've bee with CWH for 10 years. At that time PHP4 was available (and not PHP5) and that is how my server is set up. They will not upgrade to PHP 5 because they say it would disrupt other accounts. They tell me, for me to get to PHP5, I need to backup all code and databases, delete my current account with them, start a new account, reinstall everything. They will not help with any of the transfer. If I'm going thru that must trouble, I'm going elsewhere.
I was with christianwebhost for years and was very happy. Aproximatly 4 years ago jumpline took them over and aproximatly 25 of our accounts were moved to jumpline servers. Sine then there has been nothing but trouble. Below is a excerpt from a resent letter to them explaining 12 reasons why we are moving our accounts elsewhere.
1) Poor billing practices, (Renewal and credit card charges after a written account cancellation), billing to a card used to make payment in the past, but not designated as our payment source. Days of difficulty obtaining a refund from your unscrupulous billing practice. Slow and poor management response to this issue.
2) Missing and inconsistent control panel functionality between like accounts.
3) Unannounced policy / contractual changes.
4) Unannounced hosting changes on already established accounts.
5) Discontinued free services, replaced by pay services in the middle of prepaid hosting terms.
6) Repeated unannounced hosting server moves, this has repeatedly caused third party applications to stop functioning, requiring application re-licensing.
7) ASP accounts being moved to non ASP servers, and then you want to bill extra to get back on an ASP server.
8) Months of waiting for a simple control panel fixes.
9) FTP, and FrontPage account password changes and deletions that where made without our consent. This cost us time and money to re-establish and distribute new logon and passwords credentials to collaborating authors.
10) Slow technical response to critical access issues, this has on several occasions caused us to put our web programmers off for 24 hours and longer during critical projects.
11) Increasing amounts of SPAM email, and the removal of the free spam filters, which were then replaced by pay SPAM filtering services.
12) Constantly having to get involved in fixing issues caused by your changes, and your supports inability to quickly fix those problems has cost us a lot of time, and money.
In short, since Jump Line took over, Christian Webhosts good reputation has been flushed right down the toilet. This is not just my opinion, but also the opinion of our business partners, our customers, the people who I originally recommended to Christian Webhost, this also appears to be the opinion of other unhappy people talking about you on the web.
They kept banning me because they said my site was being hacked and phished.
I had not changed any software i was running in over 2 years so it was definately something on their end.
When i called to cancel they were completely unprofessional. One individual stating in support ticket that my site was cancelled because i was getting "pwned"
They are EXTREMELY overpriced. i was paying 120 a year with them. I found the same thing with pacifichost.com for 1/3 of that price.
Horrible customer service! Each time i called i was on phone for 10+ minutes.
I have been with Christian Web host for over 5 years as well and I am completely happy with them. They have helped me in my own coding problems with quick easy answers.
To host with any company for over 5 years is simply amazing. If you want honest and superior support, this is the way to go. Whether just one domain or as a reseller, they have been one of my favorite hosts for a long time. A+
