| Submit a Review |
Love Your Host?
Hate Your Host?
Help your fellow webmasters by submitting a review of your host.
|
| Submit Review |
This site is hosted by
LunarPages
Site Design by
|
Web Hosting Reviews
|
Average Jury Ratings & Reviews of
Emaxhosting |
|
|
|
|
|
|
| | | | | | | | | | | |
| | | | | | | | | | | |
| | | | | | | | | | | |
| | | | | | | | | | | |
| | | | | | | | | | | |
| | | | | | | | | | | |
| | | | | | | | | | | |
| | | | | | | | | | | |
| | | | | | | | | | | |
| | | | | | | | | | | |
| | | | | | | | | | | |
| | | | | | | | | | | |
| | | | | | | | | | | |
| | | | | | | | | | | |
| | | | | | | | | | | |
| | | | | | | | | | | |
| | | | | | | | | | | |
| | | | | | | | | | | |
| | | | | | | | | | | |
| | | | | | | | | | | |
| | | | | | | 3.0/5 | | | | |
| | | | | | | | | | | |
| | | | | | | | | | | |
| | | | | | | | | | | |
| | | | | | | | | | | |
| | | | | | | | | | | |
| | | | | | | | | | | |
| 2.3/5 | | | | | | | | | | |
| | | | | | | | | | | |
| | | | | | | | | | | |
| | | | 2.0/5 | | | | | | | |
| | | | | | | | | | | |
| | | | | | | | | | | |
| | | | | | | | | | | |
| | | | | | | | | | 1.7/5 | |
| | | | | | | | | | | |
| | | | | | | | | | | |
| | | | | | | | | | | |
| | | | | | | | | | | |
| | | | | | | | | | | |
| | | | | | | | | | | |
| | | | | | | | | | | |
| | | | | | | | | | | |
| | | | | | | | | | | |
| | | | | | | | | | | |
| | | | | | | | | | | |
| | | | | | | | | | | |
| | | | | | | | | | | |
| | | | | | | | | | | |
| | | | | | | | | | | |
|
|
Reliability
|
Support
|
Pricing
|
Overall
|
|
|
|
Below are some verdicts that users of our site have
given to
Emaxhosting . If you would like to submit your verdict about
Emaxhosting please use our submit page to review
Emaxhosting. |
Are
you an administrator or staff member of
Emaxhosting ?
If so click here
|
|
| Date Submitted : |
January 14th, 2008 |
| Length of time hosted by this company : |
1 - 3 years |
| Overall Rating : |
1 out of 5 |
| Reliability : |
1 out of 5 |
| Support : |
1 out of 5 |
| Pricing : |
1 out of 5 |
| Verdict : |
Seems like this company never have anyone with brain in support. They just lost ALL data on site that cost me few thousands to build.
They are not safe for hacking, they don't have proper backups, support immature, inexperienced, irresponsible.
DON'T pay them a penny! EVER! WORST ISP I ever seen in 11 years. |
| Submitted By : |
I.G. |
| Submitted From : |
Web Hosting Jury
|
| Submiter IP : |
76.0.204.77 |
| Add new response or edit existing response |
| Date Submitted : |
August 27th, 2007 |
| Length of time hosted by this company : |
6 - 12 months |
| Overall Rating : |
1 out of 5 |
| Reliability : |
1 out of 5 |
| Support : |
1 out of 5 |
| Pricing : |
2 out of 5 |
| Verdict : |
i wish the rating system had a negative number in it. Emaxhosting is a crock, a total sham of a company and their servers are worse. If the rating was from -10 to + 10 I would give them a -11. Tickets and issues take DAYS to resolve and nothing EVER works.
Support is completely unresponsive, and when they do send a quick note, beware, they are probably going to yell at you for submitting a ticket. Do a test, submit a ticket today at 11:00 am and maybe they'll answer it before you go to sleep. (i sleep at 3am and I still have no response!) and if you open a ticket about your still existing problem they get downright rude. you have other choices, CHOOSE ANYBODY ELSE!
I absolutely have had their support lie to me. they told me it was my IP, then the other guys IP was the problem, they gave me the runaround until the fifth ticket (5 days later) they said their server was blacklisted and then ASKED ME TO CONTACT THE BLACKLIST!!! WHAT!!! ARE YOU KIDDING. What am I paying for? ..this took 1 week of my life I can never get back.
After hundreds (YES I SAID HUNDREDS) of tickets, problems still plague us. I finally have been given the green light to move hosting companies... And in it all, I believe I found out what I was paying for for all of those months... A kick in the face. Thank emax |
| Submitted By : |
c |
| Submitted From : |
Web Hosting Jury
|
| Submiter IP : |
75.42.149.87 |
| Add new response or edit existing response |
| Date Submitted : |
August 16th, 2007 |
| Length of time hosted by this company : |
More than 3 years |
| Overall Rating : |
1 out of 5 |
| Reliability : |
2 out of 5 |
| Support : |
1 out of 5 |
| Pricing : |
4 out of 5 |
| Verdict : |
To start off with I originally decided to host my website with emax a few years back. When I had a problem I could submit a ticket and within 1 hour I had a solution. This was great.
Through the few years I have referred and created other sites that host(ed) on emax. Everything was still good.
About a year and a half ago my former employer had issues with his web site that was hosted with emax. Caused a big uproar about emax and has since moved.
6 months ago or so 3 of my clients that I have using emax started experiencing lots of down times. Slow page loads and tons of errors. (Sites validated with WC3) So at the clients request we moved them to a new host. Errors went away and sites load very quickly now.
Then I started having issues with my site that had been working fine for almost 1 year. So I got the idea to try a new host as well.
Started my transfer on July 21, 2007 by submitting a ticket to the sales dept stating that I wished to transfer my domain and would not wish to continue my hosting account, to go ahead and cancel at the end of this cycle.
July 23 no response yet so I updated the ticket.
July 24 they transfered my ticket to the SALES department. (submitted to sales originally)
July 24 receive notice that management was changing around as an excuse for the delay. In my eyes customers should be before employees.
July 26 still no response that was worth a crap so I updated ticket again. All I needed was the EPP Key to transfer my domain.
July 27 Chris sends the EPP Key. I entered into new host to continue transfer.
Aug 1 domain still locked and new host awaiting release from emax. Noticed hosting has also been renewed and billed. Updated ticket once again.
Aug 2 Chris replies stating the account was never marked for transfer. Finally canceled the hosting account and states "We will refund the charge once the domain transfer is complete as this ticket will have to be forwarded to a different department." and that "I may have to initiate the transfer on my end". I did this on Day 1 when it asked me for the EPP Key.
Aug 3 Transfer completed new site on host is up and running.
Aug 6 Chris states "please open a new ticket on the refund and we'll get it taken care of!" after he stated before that he would transfer it and take care of it.
Aug 9 New ticket created to have hosting credited back to my credit card.
Aug 10 "Moving this to our administrative department to take care of this" stated Chris
Aug 16 Still no response or credit issued. So I decided enough was enough and called the 800 number. Press 2 for billing and reach the tech support team that "cannot be reached via telephone" they cannot transfer me to billing and do not have any phone numbers for other offices at emax and I must use the support tickets. Called back Pressed 2 again to make sure I pushed the correct button. Same this Support. Ok try again but Press 1 for sales. Sit on hold a few minutes to be connected with "Support". Try again using the dial extension by name option"8" type in "henry" for Chris Henry and goes immediately to voice mail.
I see this as trying to give someone the run around. A transfer should have taken approximately 3-5 days maximum. This one took 12 and I am still fighting for my refund.
When you call the 800 number it states "Superior hosting and support are our top priority". Where can I find that service at Emax.
In the beginning I would always tell people to go with Emax all the way. Now I warn others of Emax. This is not a way to treat your customers. I have already gotten 5 of my clients to transfer away from Emax, am working to start transferring the others. I also plan on contacting some of my other affiliates that also host with Emax and inform them of this situation. Maybe they will be smart as well and transfer.
As for the Affiliate program, I was part of it. Ran good for a bit. Suppose to have commissions deposited automatically every $20 in to my PayPal account. Reached $30+ and had to notify emax to receive my commission. Now no commissions have been posted to my account since Sept of 2006. These commissions are to be recurring on a monthly basis for hosting plans. I have emailed the affiliates department 20+ times throughout the time since Sept 2006 about this with no response.
So overall with Emax I ended up with a site that consistently crashed, an affiliate program that does not pay, poor customer service, and clients nagging me about their sites crashing due to emax.
Take this how you will but do your research and it may be a wise decision to pay the extra $1 for "superior hosting and support" some place else. |
| Submitted By : |
robspcsolutions |
| Submitted From : |
Web Hosting Jury
|
| Submiter IP : |
24.231.160.90 |
| Add new response or edit existing response |
| Date Submitted : |
April 28th, 2007 |
| Length of time hosted by this company : |
1 - 3 years |
| Overall Rating : |
1 out of 5 |
| Reliability : |
1 out of 5 |
| Support : |
1 out of 5 |
| Pricing : |
1 out of 5 |
| Verdict : |
WORST web hosting I've ever had. Technical support is pathetic, even to the point of lying to me and ignoring my e-mails. Servers are not as reliable as quoted, in fact sometimes my pages would disappear or strange errors would occur, without any changes from me. During the recent 'server upgrade' one of my domains didn't transfer over and I lost irreplaceable files. Also, BE WARNED OF HACKERS at eMax because my website had been hacked which I was unaware of for months and I got no help from technical support. When I closed my account there at eMax I received a childish e-mail from the same technical support person that ignored me before who mocked me as I was told my account was now closed. STAY AWAY FROM EMAX!! WORST HOSTING!!! |
| Submitted By : |
John |
| Submitted From : |
Web Hosting Jury
|
| Submiter IP : |
69.109.24.249 |
| Add new response or edit existing response |
| Date Submitted : |
March 16th, 2006 |
| Length of time hosted by this company : |
1 - 6 months |
| Overall Rating : |
5 out of 5 |
| Reliability : |
5 out of 5 |
| Support : |
5 out of 5 |
| Pricing : |
5 out of 5 |
| Verdict : |
Great host. Can't complaint about anything as they are extremely courteous and their support is excellent. |
| Submitted By : |
Michele |
| Submitted From : |
Web Hosting Jury
|
| Submiter IP : |
71.226.195.127 |
| Add new response or edit existing response |
| Date Submitted : |
February 12th, 2006 |
| Length of time hosted by this company : |
1 - 6 months |
| Overall Rating : |
1 out of 5 |
| Reliability : |
4 out of 5 |
| Support : |
3 out of 5 |
| Pricing : |
5 out of 5 |
| Verdict : |
Well Emax was great, key word was... I signed up and loved the hosting, it was the best iv had in a long time and well it was so great I referred 4 clients to Emax Hosting. I know what your thinking wow that must be good... BUT it turned for the worse.
One day I referred a 50 USD a month client using their referral program and it says we pay “Tier 1 10% 1-10 sales You Earn Monthly: $5.95 You Earn: $8.95”
Well im like hum one 50 USD client well who cares ill get 6 bucks, better then nothing.
So my client signs up ON THE WEBSITE and asks to mail the payment. So he does its fine, so I ask about the referral and they said oh because he/she mailed the payment it does not count as a referral.
I emailed them saying that he/she had clicked the referral link and just decided to mail the payment, but since they did not use a credit card then it does not count as a referral.
So in my opinion the Affiliate program they have is a scam, I clearly referred this use, and he/she admits it but Emax says sorry they mailed the payment so it does not count as a referral.
I do not suggest Emax to anyone, and have since moved all my clients to another host.
|
| Submitted By : |
Keith |
| Submitted From : |
Web Hosting Jury
|
| Submiter IP : |
24.226.10.98 |
| Add new response or edit existing response |
* This site uses Thumbshots previews |
