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Average Jury Ratings & Reviews of
Globat |
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Reliability
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Below are some verdicts that users of our site have
given to
Globat . If you would like to submit your verdict about
Globat please use our submit page to review
Globat. |
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| Date Submitted : |
April 29th, 2008 |
| Length of time hosted by this company : |
1 - 3 years |
| Overall Rating : |
1 out of 5 |
| Reliability : |
1 out of 5 |
| Support : |
1 out of 5 |
| Pricing : |
3 out of 5 |
| Verdict : |
Globat is a terrible host. Do Not Host with them.
They might be cheap, but downtime this month has been around 10% - and that is not uncommon. It is impossible to run a website, when you can not rely on it being available.
The customer service is completely remote from the system administration, so they are unable to offer any support ever. A complete waste of money. |
| Submitted By : |
kc |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
124.157.162.176 |
| Add new response or edit existing response |
| Date Submitted : |
April 29th, 2008 |
| Length of time hosted by this company : |
6 - 12 months |
| Overall Rating : |
1 out of 5 |
| Reliability : |
2 out of 5 |
| Support : |
1 out of 5 |
| Pricing : |
4 out of 5 |
| Verdict : |
Customer Support: There is none. Globat offers 24/7 online chat support, but, if a person ever chats, they are not connected to Globat and rarely are able to answer your question. Usually they give you a globat number to call, or tell you to check on the FAQ (which does not have the answer). Phone hold times are rediculous. If I ever have to call them, I expect to wait at least an hour before talking to someone.
Pricing: semi-reasonable, or in line with others. But for what you get, way too high.
Reliability/Tech: I signed up for an independent free service that checks my site's downtime and sends me e-mails if it can't load my site. Several times a week downtime occurs for an hour or more. Very unreliable.
Technology: Globat boasts new technology that will never fail or have difficulties, but my server has "malfunctioned" resulting in days of downtime TWICE in the last year. After, we get a long e-mail explaining they are doing everything they can...not something I am excited about.
Globat is never fast at upgrading to new versions of server technology. They are still running PHP 4. I asked almost a year ago when they were going to upgrade to php5 and was told it was "in the works." That is still going on. Globat doesn't allow access to your databases apart from their servers--meaning you won't be able to use any of the features of a page design program like dreamweaver to aid in creating dynamic content. They have a lot of "pre-loads" you can have them install on your site, free open source things like coppermine and wordpress, but they are all old versions, and many of their installers don't work. When I asked if that was ever going to get fixed, I was told it was "on the back burner." They have sitestats, but don't allow you to install any custom scripts.
I would NOT recommend globat to anyone getting into any half-serious webdesign. If you happen to get in on a free-after-rebate deal and just want a place to host a personal website or something, it might be fine, but nothing where you need it to be running or reliable. |
| Submitted By : |
Daniel |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
65.161.73.240 |
| Add new response or edit existing response |
| Date Submitted : |
April 28th, 2008 |
| Length of time hosted by this company : |
More than 3 years |
| Overall Rating : |
5 out of 5 |
| Reliability : |
1 out of 5 |
| Support : |
1 out of 5 |
| Pricing : |
1 out of 5 |
| Verdict : |
What a nightmare! You call and get a level-one person to agree to a price... then there are huge bills on your credit card! You can never actually talk to anyone higher than level-one. I have called and emailed and called with no result. They have charged me more than $700 since last December for a minimal service level account. By the way, you cannot quit Globat with an email. Rather you have to call a special number (I called over 40 times before I got through). Many promises of refunds, but none actually make it to the credit card. I am still getting about $60 a month charged to the credit card. My credit card company says I should cancel the card to get rid of these people!
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| Submitted By : |
Charles |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
72.224.125.229 |
| Add new response or edit existing response |
| Date Submitted : |
April 20th, 2008 |
| Length of time hosted by this company : |
More than 3 years |
| Overall Rating : |
1 out of 5 |
| Reliability : |
1 out of 5 |
| Support : |
1 out of 5 |
| Pricing : |
1 out of 5 |
| Verdict : |
Service is horrible, they talk down to you and they dont even know what they are talking about. Techs always have to 'contact' a higher up support person and the servers are running antiquated software and hardware..
Buyer beware. It takes days for them to respond to support tickets, and their servers are crashing. I.E. mysql keeps restarting and forum get corrupt with as many as 4, count them, 4 queries at once.. that is sad. I cant even backup a database becouse it crashes every 24 seconds.
and they wont address the issue
no ssh or other usable utilities
control panel is a joke |
| Submitted By : |
Nick |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
68.202.45.88 |
| Add new response or edit existing response |
| Date Submitted : |
April 6th, 2008 |
| Length of time hosted by this company : |
1 - 3 years |
| Overall Rating : |
1 out of 5 |
| Reliability : |
1 out of 5 |
| Support : |
1 out of 5 |
| Pricing : |
1 out of 5 |
| Verdict : |
Be afraid, be very afraid. Terrible service, technical issues left unaddressed, unathorised charges to your credit card and then taking 1 to 2 months to refund your money.
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| Submitted By : |
psywar |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
24.5.223.208 |
| Add new response or edit existing response |
| Date Submitted : |
April 5th, 2008 |
| Length of time hosted by this company : |
More than 3 years |
| Overall Rating : |
3 out of 5 |
| Reliability : |
4 out of 5 |
| Support : |
3 out of 5 |
| Pricing : |
2 out of 5 |
| Verdict : |
I have had nothing but trouble with Globat. Prices are too high, customer support leaves a lot to be desired.
Only positive thing is that they are reliable. |
| Submitted By : |
Frank |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
86.154.165.51 |
| Add new response or edit existing response |
| Date Submitted : |
March 23rd, 2008 |
| Length of time hosted by this company : |
1 - 3 years |
| Overall Rating : |
5 out of 5 |
| Reliability : |
4 out of 5 |
| Support : |
5 out of 5 |
| Pricing : |
5 out of 5 |
| Verdict : |
It seems to me that most reviews on this site outline the same exact problems from one host to another. Point being - this is NO perfect web host because people and hardware are not perfect.
I have been with Globat for years, having hosted with several others prior and during that time - but have now switched all 12 websites I maintain to Globat. Yes, there have been times when the server has gone down. Yes, there have been times when the php database is slower than usual, and yes - the auto-renewal emails are a bit annoying. But I challenge anyone to recommend a host that NEVER has a problem, never experiences issues with server performance, and has absolutely perfect billing procedures. I personally have never had a single issue with billing, and I simply take 10 seconds to opt-out of any offered upgrades. I would prefer they not have this plan - but they do and it certainly does not negate all the other good features and services.
As for technical support and service, I have found the live chat guys to be great, the customer service dept. has always responded to my needs quickly and proficiently - and I have used them a lot with 12 websites, numerous databases, video delivery, and very high traffic.
I highly recommend Globat for price, reliability and customer support - but those of you looking for the perfect host might need to invest in your own equipment and see how perfect things might be.
That's my 2-cents worth - take it or leave it, and good luck finding that perfect web host!
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| Submitted By : |
emgproductions |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
70.237.200.230 |
| Add new response or edit existing response |
| Date Submitted : |
March 18th, 2008 |
| Length of time hosted by this company : |
Less than 1 month |
| Overall Rating : |
1 out of 5 |
| Reliability : |
1 out of 5 |
| Support : |
1 out of 5 |
| Pricing : |
1 out of 5 |
| Verdict : |
The only thing I bought from globat is domain name for my website. Then I get web hosting with another company and parked my domain name there. That was like more than 2 year ago.
Then on November 2007, suddenly they just CHARGE me $95 for a web hosting. That time they cancelled it right away and I even told them I don't need two web hosting for one domain name.
THEN....On december 2007 and January 2008, they charged me again.
I was told to call "DEDICATED" line for cancellation. But they did not dedicate any people to manage that department. After calling several times, sending tickets, emailing, etc. Finally they responded to me by saying they will refund the money in MAY, due to their automated system.
Why would they depend on their automated system instead of focusing on good customer service. Hopefully I can get my $190 back in May!!!!
Conclusion:
1. Never ever ever give your credit card to this company.
2. Best yet, never have any contact with them.
3. My friend recommended filing any issues to BBB
Side note:
If possible, I would give a rating of 0 for this company instead of 1 |
| Submitted By : |
Angelia |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
75.172.37.241 |
| Add new response or edit existing response |
| Date Submitted : |
February 21st, 2008 |
| Length of time hosted by this company : |
6 - 12 months |
| Overall Rating : |
1 out of 5 |
| Reliability : |
1 out of 5 |
| Support : |
1 out of 5 |
| Pricing : |
3 out of 5 |
| Verdict : |
Since day 1, I've had nothing but problems with Globat. I prepaid for a year, and they suspended by account on day 1 because they said I never paid my bill. After reviewing, they finally figured out that I did prepay for a year, and reactivated. After that, I get about 3 emails a month saying that they are going to automatically upgrade my account if I don't opt out by a certain date.
Now, globat.com is down, none of their phones are working, and I can't access my website or company email. As soon as it comes back up (if it ever does), I will be removing privacy protection - and transferring the domain to a new host.
If anyone wants to do the same, you can contact ENOM.com and they can help you. Globat is a reseller for them. |
| Submitted By : |
merchantsolutionsllc.com |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
71.161.163.2 |
| Add new response or edit existing response |
| Date Submitted : |
February 21st, 2008 |
| Length of time hosted by this company : |
1 - 3 years |
| Overall Rating : |
2 out of 5 |
| Reliability : |
2 out of 5 |
| Support : |
2 out of 5 |
| Pricing : |
2 out of 5 |
| Verdict : |
I have been with Globat since Spring 2005. In Spring 2007 due to an over aggressive clerical error on Globat's part, Globat canceled my domain name. My site was down for more than a week.
I have never experienced Globat's involuntary upgrade policy because I never keep a valid credit card number on file. I always use MBNA's "Shopsafe" product to limit charges by amount and date. Due to the well documented abuse by online vendors of customer's credit card numbers, I highly recommend this service.
I finally dropped Globat because of their clerical error and all that spam mail. Hosting services should be like an appliance - they just work, you shouldn't have to fuss with it all the time.
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| Submitted By : |
Guy |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
68.94.55.207 |
| Add new response or edit existing response |
| Date Submitted : |
February 19th, 2008 |
| Length of time hosted by this company : |
1 - 3 years |
| Overall Rating : |
1 out of 5 |
| Reliability : |
1 out of 5 |
| Support : |
1 out of 5 |
| Pricing : |
1 out of 5 |
| Verdict : |
GOOD LORD IF ONLY THERE WAS A "HELL NO" OPTION ON THE DROPDOWN MENU THAT ASKED IF I WOULD LIKE TO RECOMMEND GLOBAT'S HOSTING SERVICES TO OTHERS !!
First off, there is no c-panel or anything like that. You can't even change the DNS servers on your domains yourself. EVERYTHING (and I repeat EVERYTHING) has to be done through Customer Service. Talk about time consuming and pointless! This alone should be enough to make you shun this hosting company.
Another thing that really ticked me off about Globat were their "tactics" they used to get more money out of you. Eve ry month they would send out at least one and sometimes more "special upgrade" e-mails (that usually got caught in my spam folder so I didn't see them) and if you didn't physically go in and check a link in the e-mail to opt-out you would automatically be charged an upgrade fee on your account. The fee was usually about $50. I had to file a complaint to get reimbursed for an upgrade I never ordered on 3 different occasions in a ONE YEAR PERIOD. I actually never made it through the full year. After about 7 months I switched to bluehost.com and of course had to contact Globat Customer Service (which is hell let me tell you) to change my DNS servers for me since there is no domain control panel when you host with them of course.
Last but not least, I see other reviewers on here claiming that they got charges on their cards 6 and 7 months after they no longer had an account with Globat. Wow, do I believe it! I got an e-mail from them the other day (which sparked my intuition to write this review) saying that my current credit card on file had been declined. THANK GOD I GOT A NEW CREDIT CARD JUST LAST MONTH. The one I had a year ago when I first signed up with Globat was canceled. They were trying to charge me a $49.95 upgrade fee on an account that hasn't been in existence since OCTOBER 2007. It's not almost March 2008. Go figure...
I think my own review and the other 100 bad reviews on here should be enough to convince you to STAY AWAY FROM GLOBAT if you want to maintain your insanity. If only someone had warned me...
(BTW... I now host with BlueHost incase anybody is looking for a decent hosting company! I have also read great reviews about GatorHost.) |
| Submitted By : |
dcmarie1987 |
| Submitted From : |
Web Hosting Jury
|
| Submiter IP : |
70.197.254.119 |
| Add new response or edit existing response |
| Date Submitted : |
February 5th, 2008 |
| Length of time hosted by this company : |
6 - 12 months |
| Overall Rating : |
1 out of 5 |
| Reliability : |
1 out of 5 |
| Support : |
1 out of 5 |
| Pricing : |
3 out of 5 |
| Verdict : |
Absolutely horrible company. Had two websites hosted with them. Did not renew due to their incompetency. Long after I was no longer a customer, my credit card was charged twice. That was in September 2007 and now it's February 2008. After hours of aggravating e-mails, conversations, etc., still no refund. They fraudulently charged me for services not rendered or authorized and I've begged them for six months not to return my money. The excuses that I've gotten are comical and too numerous for this forum. THIS IS A FRAUDULENT COMPANY THAT HAS A LONG TRACK RECORD OF UNETHICAL BUSINESS PRACTICES. STAY FAR AWAY FROM THEM!!!!! |
| Submitted By : |
GlobatisCriminal |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
24.187.25.116 |
| Add new response or edit existing response |
| Date Submitted : |
January 2nd, 2008 |
| Length of time hosted by this company : |
6 - 12 months |
| Overall Rating : |
1 out of 5 |
| Reliability : |
2 out of 5 |
| Support : |
2 out of 5 |
| Pricing : |
1 out of 5 |
| Verdict : |
Realy it's terible with www.globat.com hosting,i tryed it for one year,it's not fast,he dont support the VB forum,and if u aad some addon domain they will charge u even is not of golbat hosting i send email to ask them about stoping of billing but without result.so search for another hosting without globat and also bluehost; because the last he limited ur CPU qotta so i go to hostgator;till now i find it is good |
| Submitted By : |
fouadinfo |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
83.182.223.135 |
| Add new response or edit existing response |
| Date Submitted : |
December 26th, 2007 |
| Length of time hosted by this company : |
1 - 3 years |
| Overall Rating : |
1 out of 5 |
| Reliability : |
1 out of 5 |
| Support : |
1 out of 5 |
| Pricing : |
5 out of 5 |
| Verdict : |
First and foremost!
STAY 1000 MILES from this hosting company!
They must be in financial trouble because I've been dealing
with their automated billing scamming system for almost
3 years. And this last incident is the final straw.
I'm a patient guy - sometimes way too much, always
giving the benefit of the doubt you know, however this
last issue DID IT! It's over!
I had a two domains hosted on Globat and due to their
limitations on sending email per month, and getting billed
every other month for NO REASON. I decided to cancel
one account and keep the other.
They kept sending me bills after bills and withdrawing money
from my paypal account for a hosting account ALREADY PAID
IN FULL.
I emailed, I chatted, I telephoned!
Finally it got canceled, and now only hosting one account.
BUT... Get this... THE IDIOTS withdrew $94.50 from my
paypal account in NOVEMBER 2007 for the old domain
I canceled in MARCH 2007.
I emailed, I chatted, I telephone.
I emailed again, I chatted again, I telephoned again.
And they went on and on and on and on IN CIRCLES.
I emailed some more, I chatted some more, I called some
more, I FINALLY just today they admit their error. BUT get
this... Can you believe their nerves?
It's TOO OLD now to give the refund!!!!!!!
This was their most recent email sent to me.
Their business etiquette is polite but fraudulent.
If you DARE do business with GLOBAT - LOOK - OUT!
They will play you and simply take your money.
DON'T do it PERIOD.
Sincerely,
Online Marketer and respected colleague.
|
| Submitted By : |
snookhims |
| Submitted From : |
Web Hosting Jury
|
| Submiter IP : |
64.230.8.187 |
| Add new response or edit existing response |
| Date Submitted : |
December 21st, 2007 |
| Length of time hosted by this company : |
6 - 12 months |
| Overall Rating : |
1 out of 5 |
| Reliability : |
1 out of 5 |
| Support : |
1 out of 5 |
| Pricing : |
3 out of 5 |
| Verdict : |
I would not recommend Globat as a place to host your website. I have used them for almost a year and since have received 3 e-mails notifying me that if I do not respond and opt out they will charge me $50 to upgrade my account automatically. That is just ridiculous.
I saw they were running a promotion for $4.44 a month for 12 months so I tried to use the coupon code which I got from THEIR site and when I entered it and clicked to submit it, the coupon did not go through and instead of a confirmation screen it automatically billed me about $100 for 12 months. NOT what I expected. VERY DECEPTIVE!
I tried live chat and calling and the only way to get to the billing department is by e-mail. When I asked for a refund because of what happened they said I didn't do it right and "Madel" totally dismissed my refund request. I have e-mailed them back several times since asking if I would be able to get a refund back and no response.
No big deal I will just dispute it with my credit card company and get my refund anyways and will definitely be looking for a web host provider that is NOT deceptive and that has a sense of customer service.
Avoid Globat, they are way too sneaky. And way too much junk mail from them too. |
| Submitted By : |
gracelightnerphotography |
| Submitted From : |
Web Hosting Jury
|
| Submiter IP : |
70.15.138.129 |
| Add new response or edit existing response |
| Date Submitted : |
December 13th, 2007 |
| Length of time hosted by this company : |
1 - 3 years |
| Overall Rating : |
1 out of 5 |
| Reliability : |
1 out of 5 |
| Support : |
1 out of 5 |
| Pricing : |
1 out of 5 |
| Verdict : |
I HATE this hosting. As griped about by so many other users, they will charge you without your consent for upgrades and things. But they also really screwed up my order when I first ordered. I found them by a deal offered to me through templatemonster.com. They offered a lower price for my first year on one of their packages. This should have included a forever-free domain and privacy protection from whois directories. Everything technically worked out for me setting up my page, but when I did a google search, lo and behold, my address, email, and phone number were listed for everyone to see. I KNOW this was supposed to be one of the benefits of the service. I specifically wanted and looked for privacy protection when choosing a server. Also am charged yearly for my supposed forever-free domain. But complaining to customer service was to no avail. The package I originally signed up for wasn't offered anymore, and they didn't even have solid records of what that package included. The emails sent to me did not detail anything. All I had was my memory of what I read when I signed up, and the emails of the **##I*#&@!Q!! automatic update I got that also included privacy protection. No change has ever been made, no apology, no admittance of anything. Not that it would matter... My personal info was already out. And now I'm locked into a plan for several years. THANKS FOR NOTHING GLOBAT. |
| Submitted By : |
ihateglobat |
| Submitted From : |
Web Hosting Jury
|
| Submiter IP : |
76.205.214.42 |
| Add new response or edit existing response |
| Date Submitted : |
December 12th, 2007 |
| Length of time hosted by this company : |
1 - 3 years |
| Overall Rating : |
1 out of 5 |
| Reliability : |
5 out of 5 |
| Support : |
1 out of 5 |
| Pricing : |
3 out of 5 |
| Verdict : |
They automatically charge customers for upgrades without their consent. |
| Submitted By : |
L |
| Submitted From : |
Web Hosting Jury
|
| Submiter IP : |
76.27.167.80 |
| Add new response or edit existing response |
| Date Submitted : |
December 4th, 2007 |
| Length of time hosted by this company : |
1 - 6 months |
| Overall Rating : |
1 out of 5 |
| Reliability : |
1 out of 5 |
| Support : |
2 out of 5 |
| Pricing : |
3 out of 5 |
| Verdict : |
Everything is done through customer service.
There is no control center.
Random emails for automatic upgrades that charge automatically if you don't reply to them right away.
Problem is they go in the spam folder so you have to go through your spam folder every day or risk being charged automatically by Globat.com |
| Submitted By : |
beyondore |
| Submitted From : |
Web Hosting Jury
|
| Submiter IP : |
24.24.191.160 |
| Add new response or edit existing response |
| Date Submitted : |
November 24th, 2007 |
| Length of time hosted by this company : |
1 - 6 months |
| Overall Rating : |
1 out of 5 |
| Reliability : |
1 out of 5 |
| Support : |
3 out of 5 |
| Pricing : |
5 out of 5 |
| Verdict : |
I found the online costumer service very helpful and fast, though I only ever needed once. sometimes the speeds can be painfully slow.
The automated upgrade system is why I am now looking for another host.
My dads just died so looking at emails was on the bottom of the list.
when i finally looked I found an email congratulating on my purchase of some service or another. I was &$^£&" outraged that a company would do this to one of its clients. If some one takes something from you without your express consent it is theft, pure and simply theft. No court in england (anyway) would see it any different.
don't use this host their crooks of the lowest order.
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| Submitted By : |
johnvile |
| Submitted From : |
Web Hosting Jury
|
| Submiter IP : |
90.241.194.244 |
| Add new response or edit existing response |
| Date Submitted : |
November 19th, 2007 |
| Length of time hosted by this company : |
1 - 6 months |
| Overall Rating : |
1 out of 5 |
| Reliability : |
1 out of 5 |
| Support : |
1 out of 5 |
| Pricing : |
4 out of 5 |
| Verdict : |
First off let me tell you, STAY AWAY FROM THIS HOSTING COMPANY. They have an auto upgrade process that will upgrade your service, it sends you an email that looks like SPAM or some offer, you delete it, next thing you know you just upgraded your account for 50.00.
They have the worst support ever.
I called the second day to try to get my website running up to speed, it was so slow my users emailed me telling me they would not use it until I fixed it. So I called there support and they looked at it for a week, then told me it was a problem on there server. I checked the site and it was just as slow as before. So back to support, 4 days pass they tell me its my website, I moved from a host that was fast and never had a slowness issue but were about to be sold which is why I moved.
I ask them how to fix it, I do what they say, its just as slow. Back to support, now by this time I am thinking it's time to opt out of the 30 days and get my money back but there support tells me they found the problem and there going to move all the sites off this server and move us to a new one.
Never happens. Now its past the 30 days and I eat the 49.00 and move to a new host.
Here is where it gets funny, I cancel my account, I follow all there steps, cancel the entire account, 20 minutes later I get an email saying Congrats!! You just upgraded your account. I check my bank and sure enough they charge me another 50 bucks. I called there customer service 6 times, I logged every call, the rep told me each time that the account was canceled and my 50.00 for the upgrade would be refunded. On the last call which was today I finally asked for the manager of customer service which prompted the rep to make sure my refund went through.
Now I don't know if I will get my refund, I called my bank and they said they would take care of it.
Stay away from this place. They have a great deal as far as storage, bandwidth and perks go but there support is awful, I me | |
