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Go Daddy Reviews
https://www.godaddy.com/gdshop/hosting/landing.asp



There are 177 Go Daddy user reviews

Average Jury Ratings & Reviews of Go Daddy

       
3.5/5
2.6/5
2.2/5
2.2/5
Reliability
Support
Pricing
Overall

Below are some verdicts that users of our site have given to Go Daddy . If you would like to submit your verdict about Go Daddy please use our submit page to review Go Daddy.

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Date Submitted : February 24th, 2014
Length of time hosted by this company : More than 3 years
Overall Rating : 2 out of 5
Reliability : 2 out of 5
Support : 3 out of 5
Pricing : 3 out of 5
Verdict : I have had a site with GoDaddy for over 10 years. I had only one issue up until I updated my website. My original site was html. about a year ago I noticed the Wordpress and Joomla advertisements on GoDaddy. They advertise no knowledge neccesary, easy, easy, faster page download etc and free! I wanted to upgrade my site, but with little knowledge of php or java my options were limited and Wordpress and Joomla seemed to be the answer. I had two sites so I build one in Joomla and one in Wordpress. I had to learn a little about each, but the process was fairly easy to develop both sites and I was happy with the design of both and the new features I was able to incorporate. But sadly that is where my problems began. My Joomla site was the first to develop issues. GoDaddy informed me they know nothing really about Joomla so they really couldnt help much. It became very sluggish, so GoDaddy recommended switching it to a better server. I thought OK and went along. The site was down for a week, with no recovery in site so I moved this site to another server where it is doing fine now. Then the Wordpress site began developing issues. Again they told me the server I was on was a dinosaur and for a little more money they could move me to a better faster server. Leary from the last experience I agreed because I didnt know what else to do. There were many problems in the move. GoDaddy was reluctant to help without now paying for a managed site plan. After a couple of weeks the site was working again until suddenly the secure certificate stopped working. The security certificate would not work on the forms within wordpress. Even moving the forms outside wordpress, the security feature did not work properly. Recently the forms stopped working completely and GoDaddy refused to help get them working. I tried 5 different formmail options and none worked. I moved these files to the server where I have my Joomla site hosted and they are working fine with the original formmail GoDaddy said had a conflict. I think GoDaddy deliberately caused these forms to stop working for what reason I dont have a clue. I will be moving far away from GoDaddy and probably out of wordpress as well.
Submitted By : Marsha
Submitted From : Web Hosting Jury
Submiter IP : 206.255.51.155 
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Date Submitted : February 4th, 2014
Length of time hosted by this company : 1 - 3 years
Overall Rating : 1 out of 5
Reliability : 2 out of 5
Support : 1 out of 5
Pricing : 2 out of 5
Verdict : A warning about Go Daddy.com: My old business site domain was set up by GoDaddy.com. If you ever consider setting up a business domain, avoid this company like the plague. Cancellation of accounts is an absolute nightmare. First, you have to request special forms to cancel. I filled all the forms out and verified everything with a driver's license and business license as required. Over a month ago, I received a notification that they had received my info and the account had been cancelled. Today I found out that this company only cancelled one aspect of my account, the protection services, and they were getting ready to charge my credit card for another year of costs, even though I had requested cancellation of my ENTIRE account. I called via phone and was given a non-English speaker to deal with my situation. I requested to speak with his supervisor, and he REFUSED to transfer me. After a heated discussion, he relented, and the matter was finally (I hope) resolved by the supervisor. This company is not straightforward with its cancellation policies and in my opinion takes part in very "shady" business practices to retain customers and continue to charge them for services. Bottom line: GoDaddy.com charges an individual as much as possible for as long as possible, and makes the cancellation process extremely complicated so that customers will give up in utter frustration. Horrible company; unethical business practices.
Submitted By : RHB
Submitted From : Web Hosting Jury
Submiter IP : 107.218.74.175 
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Date Submitted : November 14th, 2013
Length of time hosted by this company : More than 3 years
Overall Rating : 1 out of 5
Reliability : 3 out of 5
Support : 4 out of 5
Pricing : 1 out of 5
Verdict : I've been with godaddy for nearly 15 years. I am tired of how they nickel and dime the heck out of you. Everything is extra. Even their web design tool that I used for years is now an extra $2/mos. (Its proprietary so once you design your website you can't transfer it to anyone else, which is one way they retain your business. Who wants to start from scratch?)

The unlimited email package I purchased last year just went from $38 to $85/yr. They said I must have received an "introductory" price when I added it last year. This is another way they get you... they offer great domain registration prices and add-ons for the first year and then really hit you the following years.

Watch out for godaddy's "auto renew" - a feature that often gets selected even after you have unselected it. And since they change their website every few months it's not easy to keep track of it. This has been an ongoing problem over the years I have been with godaddy. You often won't know something auto-renewed until you get your credit card statement. This has happened on items I wanted to let expire. Then they hit you with outrageous renewal prices because they think you aren't watching... renewing a dot com domain went from $12 last year to $18; even the ICANN cost is added as an extra cost just before you checkout. After shopping for a new host/registrar I learned most others include it in their registration price. (Godaddy used to include it also, back in the day.)

I am finally leaving godaddy in favor of the much higher rated Hostmonster.com. after a LOT of research. I am also transferring all of my domain registrations to hostmonster. BTY - Hostmonster's flat rate all inclusive web hosting plan runs $5 mos (if prepaid for 3 years) and includes unlimited emails... that's about $30 cheaper than godaddy's stand-alone email package with which you don't get any web hosting.

Summary: as a long-standing godaddy customer I would urge anyone not to start with them... they will suck you in, nickel and dime you, radically increase "introductory" prices, and in the end it can be very difficult to leave.

Submitted By : LE
Submitted From : Web Hosting Jury
Submiter IP : 98.245.23.161 
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Date Submitted : September 21st, 2013
Length of time hosted by this company : 1 - 3 years
Overall Rating : 1 out of 5
Reliability : 1 out of 5
Support : 1 out of 5
Pricing : 1 out of 5
Verdict : Do not sign up for protected registration. It would more truthfully be called "You Can't Terminate for the Life of Your Credit Card" registration.

I have been trying to terminate my protected registration. Four phone calls and 3 emails later, I am still unsuccessful. They are requiring that I produce documents that don't exist (and that were not required to create the account). When I call customer support, they just give me the email address for the "protected registration department".

This has been a very frustrating process. Because of this, I don't recommend GoDaddy.
Submitted By : A Grant
Submitted From : Web Hosting Jury
Submiter IP : 50.53.2.96 
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Date Submitted : June 12th, 2013
Length of time hosted by this company : 1 - 3 years
Overall Rating : 5 out of 5
Reliability : 5 out of 5
Support : 5 out of 5
Pricing : 5 out of 5
Verdict : I have had to use their phone support a few times and they have always been professional and helpful. They have awesome people working for them who really care about doing a good job. My site has never been down (except during an attack on Go Daddy which brought down a bunch of sites for a day or so last year).

I really appreciate all their help in getting and keeping my sites running. They've been like active partners in my sites.
Submitted By : Jacob
Submitted From : Web Hosting Jury
Submiter IP : 142.22.16.53 
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Current No.1 User Rated Web Host
HostGator
Overall Rating:
9.82 out of 10 based on 69 customer reviews - read reviews
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Date Submitted : May 29th, 2013
Length of time hosted by this company : More than 3 years
Overall Rating : 1 out of 5
Reliability : 1 out of 5
Support : 1 out of 5
Pricing : 3 out of 5
Verdict : Stay away from GoDaddy if you want to build a dynamic site, especially on a WordPress platform. My similar websites are very slow, a lot of time are down while I'm getting 500 internal server errors or database errors, and the support sucks by all means - they send you fullish answers and aren't helpful at all. So, make yourself a BIG service - stay away from GoDaddy hosting!
Submitted By : Victor
Submitted From : Web Hosting Jury
Submiter IP : 79.114.100.44 
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Date Submitted : May 6th, 2013
Length of time hosted by this company : 1 - 6 months
Overall Rating : 1 out of 5
Reliability : 1 out of 5
Support : 1 out of 5
Pricing : 3 out of 5
Verdict : i usually don't even read these things but i just had to warn others of this cheap webhosting company and their pathetic customer support

as numerous others on here have stated i requested a refund.
i chatted with customer support and their support asked me if i wanted the refund to the payment method. (note how they have asked 'the' payment method.
logically i am expecting the refund back to my method of payment.
shortly after i get an email stating my refund has been credited as in-store.
i contact the pretty naive customer support again and i get someone else online
This person now tells me basically they dont do refunds back to accounts only in store
i ask what kind of absurd policy this is and i just get an airhead answer back.
godaddy is basically saying look if you didnt like our worthless product we will give you YOUR money back but you can only spend it with us. lol
For the people who are looking for a host PLEASE do thorough research into who is reputable and will not screw you over with ignorant vague policies.
Technical support is not even to be started with.
I assume the people working in support have no clue whatsoever when it comes to technical problems. my assumptions are based on the few replies i did manage to get from them which were just copy/paste pieces of their own vague FAQ.

Overall this company is to be avoided for the following reasons
- Support will screw you over
- if your time is of any importance to you do not bother getting hosting with them as it is one of the most absurd ancient platforms i have seen as of today. you will be wasting many hours getting anywhere
- Support answers with ignorant unhelpful copy/paste questions whenever they feel like it.

my 2 cents.
Submitted By : GFYgodaddy
Submitted From : Web Hosting Jury
Submiter IP : 190.98.33.178 
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Date Submitted : April 7th, 2013
Length of time hosted by this company : 1 - 6 months
Overall Rating : 1 out of 5
Reliability : 1 out of 5
Support : 1 out of 5
Pricing : 1 out of 5
Verdict : Save yourself the misery and find another place. These guys try to get you to buy everything under then sun, their servers crash, what a huge time wasted for me.
Submitted By : andrew
Submitted From : Web Hosting Jury
Submiter IP : 108.185.209.232 
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Date Submitted : March 22nd, 2013
Length of time hosted by this company : 1 - 3 years
Overall Rating : 2 out of 5
Reliability : 1 out of 5
Support : 1 out of 5
Pricing : 4 out of 5
Verdict : Iíve been with Godaddy for just over a year. During this time Iíve had some good and some not so good experiences. Today Godaddy suspended my website then sent me an email that my version of Joomla was not up to date and they would keep me suspended until my programmers updated my software. Itís Friday afternoon and the programming company I use has more than 1 customer so I need to wait until they have time to update my software.

Yes my programmers should keep me current but that doesnít give Godaddy the right to shut my business down. The proper way for Godaddy to address this problem would be for them to notify me of the problem and give reasonable time to install the upgrade. But Godaddy is not proper and doesnít care about their customers. They have no problem taking my site down for the weekend and however many days it takes for the programmers to update my software.

This is one customer Godaddy has lost due to bad decisions.
Submitted By : Don
Submitted From : Web Hosting Jury
Submiter IP : 75.142.104.183 
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Date Submitted : February 26th, 2013
Length of time hosted by this company : More than 3 years
Overall Rating : 1 out of 5
Reliability : 1 out of 5
Support : 1 out of 5
Pricing : 1 out of 5
Verdict : I can't get anything done at GoDaddy - what a "waste" of time and money. Their links to "hosting" or "webstats" go nowhere. The email is buried in a maze of commercials. They are more intrested in posting links to sell you stuff than to do the job of running a website. Everything about them is 'opaque' and a waste of time. I highly regret being referred to them by a (so-called) friend. [The 'friend' is an idiot - that's obvious]. Save your money and brain cells for anything better than these clowns. You'll get a message like your info will load shortly: what you want "NEVER" comes - not shortly - NEVER. I think they are abusive to be avoided at all costs. BIG MISTAKE! Don't "Go" there!
Submitted By : Ken G
Submitted From : Web Hosting Jury
Submiter IP : 68.125.48.143 
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Current No.1 User Rated Web Host
HostGator
Overall Rating:
9.82 out of 10 based on 69 customer reviews - read reviews
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Date Submitted : February 6th, 2013
Length of time hosted by this company : Less than 1 month
Overall Rating : 1 out of 5
Reliability : 1 out of 5
Support : 1 out of 5
Pricing : 1 out of 5
Verdict : Anyone thinking about using GoDaddy..my advice MOVE ON FAST!. these are the reasons;
1. customer support - they do not read your emails properly so when you do finally get a reply, it bears NO relevance whatsoever to your query.
2. Average time for customer support is 31 hours..YES...31 hours!!!!! That's by email. You can of course phone them and wait and wait...oh, and that's if you live in the right country. Bear in mind point 1 above, so when you reply to their reply telling them to read your email properly, yep, that's another 31 hours...it goes on and on. No online chat support, poor email support and phone...well, funnily enough, I live in one of those wrong countries where I would have to pay for an overseas call.
3. They say 24/7 customer support. That is NOT true. Actually it is an outright LIE.
4. I paid for the top notch hosting package, following advice from one of the technical guys who said it would do 'everything' I required. Paid using one of their online payment methods..transaction took maybe 3-4 seconds to go through (of course that part is done quickly!). 4 hours later, after battling with their user unfriendly cPanel and lack of 'help' tutorials / forums etc and poor support...actually, shockingly dreadful support, I decided to cancel my purchase and request a refund..yes, within 4 hours of purchase.
5. After numerous emails, with no reply, 10 days later...yes, 10 days!!!!! I get told they will credit my instore account!!! WHY OH WHY would I want to use MY money with them again???After refusing the instore credit they then told me they don't do bank transfers, and they want to send me a CHECK halfway across the world which I will then have to pay my bank to process (15 Euros), plus I will get stung big time for currency exchange via the bank. Of course we all know this is a GoDaddy tactic to keep the money and make it as hard as possible to get a refund so in the end you give in.
6. The reason for my refund was based on their terrible, diabolical customer support, their product not being what they said it was, and the fact that their cPanel really was not user friendly at all.
I would not go anywhere near this company if you value your own sanity and care about your business. They are a bunch of thieves and I am STILL waiting for this to be resolved......
Submitted By : maz
Submitted From : Web Hosting Jury
Submiter IP : 81.70.175.207 
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Date Submitted : January 25th, 2013
Length of time hosted by this company : 6 - 12 months
Overall Rating : 2 out of 5
Reliability : 1 out of 5
Support : 2 out of 5
Pricing : 4 out of 5
Verdict : I've had repeated problems with GoDaddy, when working with clients who registered their domain names through GoDaddy and got sucked into their hosting. For one thing, it seems they will do anything they possibly can to prevent someone from transferring a domain to a different registrar ó it often takes several attempts.

I am currently having to wait until mid-February to execute a transfer that I initiated last November, because GoDaddy established a '60 day waiting period' after a domain name in their keeping has been renewed! I have no doubt they are hoping we will just forget about it, but persistence has gotten me through dealing with them in the past and so it will again! Too bad. The tech support team at BlueHost, on the other hand, have become my heros!
Submitted By : Lorraine
Submitted From : Web Hosting Jury
Submiter IP : 70.113.13.68 
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Date Submitted : January 20th, 2013
Length of time hosted by this company : 1 - 6 months
Overall Rating : 1 out of 5
Reliability : 1 out of 5
Support : 3 out of 5
Pricing : 1 out of 5
Verdict : The registration process is laden with hidden traps to steal your money--I found myself on the final checkout page with about $20 worth of accessories I never intended to add to my cart. The real killer though is the online FTP File Manager. I don't know that I have ever dealt with such buggy, broken software in my life. I would estimate that on average 9 out of 10 times I try to upload, rename, delete, etc anything on it (basic html pages, not big files) it encounters an error and I have to re-log and cross my fingers that it works next time. Go Daddy simply does not provide the services they advertise and charge you for.
Submitted By : Nathan
Submitted From : Web Hosting Jury
Submiter IP : 98.236.28.239 
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Date Submitted : January 14th, 2013
Length of time hosted by this company : 1 - 6 months
Overall Rating : 1 out of 5
Reliability : 3 out of 5
Support : 2 out of 5
Pricing : 3 out of 5
Verdict : Tech support is way to slow, setup takes too long, It took a week just to get server setup and name server to be effective, no one walk me thought the process, tech support said i can add as many as name server, after a week, I asked why the domain name is not resolved to the ip, they said too many name servers affects the others, so I took out the first two, then wait again for the retarded thing to be available.
Submitted By : pab
Submitted From : Web Hosting Jury
Submiter IP : 69.234.192.67 
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Date Submitted : January 12th, 2013
Length of time hosted by this company : 1 - 6 months
Overall Rating : 2 out of 5
Reliability : 3 out of 5
Support : 3 out of 5
Pricing : 4 out of 5
Verdict : 1) Response too slow,especially weekends/hollidays(no response), not good at solving technical problems, chat is long queue
2) Technical level is too low, they have basics, not very technical
3) Not assisting in setup process, install some useless/old packages. Take too long to walk through DNS configuration.
Submitted By : ann
Submitted From : Web Hosting Jury
Submiter IP : 69.234.187.112 
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Current No.1 User Rated Web Host
HostGator
Overall Rating:
9.82 out of 10 based on 69 customer reviews - read reviews
Exclusive Coupon: Use coupon code 'crazygator25' during checkout to get 25% Off. 
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Date Submitted : December 28th, 2012
Length of time hosted by this company : More than 3 years
Overall Rating : 1 out of 5
Reliability : 3 out of 5
Support : 1 out of 5
Pricing : 1 out of 5
Verdict : I can no longer recommend GoDaddy's online services due to their unethical billing practices. I was a loyal customer since 2005 (an eternity, by internet standards), but after the experiences I've had with their "customer service" (or lack thereof) over the last month, I have terminated my account and am no longer doing business with them. I have never encountered such rude, condescending, curt, unhelpful people in my life!
Submitted By : MelissaT
Submitted From : Web Hosting Jury
Submiter IP : 71.9.198.153 
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Date Submitted : October 21st, 2012
Length of time hosted by this company : 1 - 6 months
Overall Rating : 2 out of 5
Reliability : 1 out of 5
Support : 2 out of 5
Pricing : 4 out of 5
Verdict : Forget all the customer service issues, i can't even get as far as building the damn website , NOTHING works right. Its a fricken joke. So frustrated, i can't beleive i paid for this!
Submitted By : alice
Submitted From : Web Hosting Jury
Submiter IP : 50.140.190.89 
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Date Submitted : October 7th, 2012
Length of time hosted by this company : 1 - 6 months
Overall Rating : 1 out of 5
Reliability : 1 out of 5
Support : 1 out of 5
Pricing : 1 out of 5
Verdict : I have been a GoDaddy user for several years. I signed up for their online web storage and their support was almost nonexistent. I emailed them to cancel the service and they sent back a set of instructions that I had to do myself to cancel the service. BUT when I signed up for the online storage all I did was call them, but when I wanted to stop it they make me work for them! I followed the instructions and a few days later I tried going onto my web site and all I got was the Ďparked domainí display screen from GoDaddy. I emailed them and they said there was no web site online because I had cancelled my hosting services with them. BTW Ė I am fully paid with them for all my hosting services through the end of 2013 so why would anyone at GoDaddy think I would want to cancel all my services when I had just emailed them to cancel only their useless Online storage!!?? They have no direct phone support and their email support has been just a series of scripted Ďcannedí responses almost every time I have needed assistance. Now with this monumental screw up where they totally took down my web site I am positive the place is run by a total group of IDIOTS! I am looking for another web hosting company and my lawyer will deal with the money I lost by them taking down my site etc. My suggestionÖ stays as far away from GoDaddy as you can unless you like being Ďscrewed by idiotsí!!! I wish I could give NEGATIVE ratings for your categories but I doubt negative numbers go as low as Go Daddy does!!!
Submitted By : Digital San Diego
Submitted From : Web Hosting Jury
Submiter IP : 68.7.8.235 
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Date Submitted : October 6th, 2012
Length of time hosted by this company : More than 3 years
Overall Rating : 1 out of 5
Reliability : 3 out of 5
Support : 2 out of 5
Pricing : 2 out of 5
Verdict : I have been a GoDaddy user for several years. I signed up for their online web storage and their support was almost nonexistent. I emailed them to cancel the service and they sent back a set of instructions that I had to do myself to cancel the service. BUT when I signed up for the online storage all I did was call them, but when I wanted to stop it they make me work for them! I followed the instructions and a few days later I tried going onto my web site and all I got was the Ďparked domainí display screen from GoDaddy. I emailed them and they said there was no web site online because I had cancelled my hosting services with them. BTW Ė I am fully paid with them for all my hosting services through the end of 2013 so why would anyone at GoDaddy think I would want to cancel all my services when I had just emailed them to cancel only their useless Online storage!!?? They have no direct phone support and their email support has been just a series of scripted Ďcannedí responses almost every time I have needed assistance. Now with this monumental screw up where they totally took down my web site I am positive the place is run by a total group of IDIOTS! I am looking for another web hosting company and my lawyer will deal with the money I lost by them taking down my site etc. My suggestionÖ stays as far away from GoDaddy as you can unless you like being Ďscrewed by idiotsí!!!
Submitted By : Digital San Deigo
Submitted From : Web Hosting Jury
Submiter IP : 68.7.8.235 
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Date Submitted : August 19th, 2012
Length of time hosted by this company : 1 - 6 months
Overall Rating : 1 out of 5
Reliability : 1 out of 5
Support : 1 out of 5
Pricing : 3 out of 5
Verdict : Cheap hosting but do not get technical problem because, as for me, you might have to wait until 4 days to get your problem solved. Bad support. Technicians working there have weak knowledge on how to solve web problems. Do not waste your time and your money with Go Daddy.
Submitted By : Carl
Submitted From : Web Hosting Jury
Submiter IP : 71.22.57.204 
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Current No.1 User Rated Web Host
HostGator
Overall Rating:
9.82 out of 10 based on 69 customer reviews - read reviews
Exclusive Coupon: Use coupon code 'crazygator25' during checkout to get 25% Off. 
Visit HostGator.com

Date Submitted : August 8th, 2012
Length of time hosted by this company : Less than 1 month
Overall Rating : 1 out of 5
Reliability : 1 out of 5
Support : 1 out of 5
Pricing : 1 out of 5
Verdict : If you are considering godaddy. DON'T They promised tech support 24 - 7. However, the tech support knows less than I do. Which isn't a lot.

Every time I have a problem they admit it is a glitch but when asked to fix it they decline & suggest I use them to develop my web page.

DEALING WITH GO DADDY IS A NIGHTMARE. I hope you find a better hosing site. This one is terrible.!!!!!!!!!!!!!!!!!
Submitted By : barbara becherer
Submitted From : Web Hosting Jury
Submiter IP : 108.68.129.19 
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Date Submitted : August 5th, 2012
Length of time hosted by this company : 1 - 6 months
Overall Rating : 1 out of 5
Reliability : 3 out of 5
Support : 3 out of 5
Pricing : 3 out of 5
Verdict : When I purchased my domain name through godaddy.com, it was highly recommended that I also purchase privacy registration through Domains by Proxy. I was told it would increase security on my site. I purchased it, but then a few days later when I needed to transfer my domain to another hosting service, I was told I would have to cancel that privacy registration, and that I would receive no refund. If the non-transferable nature of the product had been made known to me I would not have purchased it. I do not appreciate dishonest business tactics that include taking someone's money, giving no value, and then refusing a refund. I thave written to godaddy.com to request that they stop suggesting to their customers that they register through Domains by Proxy, or other similarly-practicing privacy providers. It is not wise to cheat your customers, and such cheating practices will send them away. I will not be purchasing future domains with godaddy.com because of this experience.
Submitted By : Camiller
Submitted From : Web Hosting Jury
Submiter IP : 67.176.121.220 
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Date Submitted : June 24th, 2012
Length of time hosted by this company : 1 - 3 years
Overall Rating : 1 out of 5
Reliability : 1 out of 5
Support : 1 out of 5
Pricing : 4 out of 5
Verdict : Their Dedicated and Virtual Server hosting is horrible and their billing staff is down right rude.

There is no access to supervisors mostly and the expect you to submit surveys by respopnse to an email.

GODADDY SMTP servers have been black listed for nearly a month and they keep saying they are working on it.

Billing does not give any credit except that "working on it" or "cancel service" and it is hard to move ISPs after customizing so much; finally moved Dedicated Server to SingleHop (astonishing service this far but only 24 hours of experience).

I am looking for alternatives to registrar and DNS services but I will stick to GoDaddy as they are low cost and their PremiumDNS is very good at $36/year with unlimited domains and 10 DNSSEC but no Dynamic DNS.

I will move to UltraDNS or some other DNS service and another registrar but have to research a good registrar.
Submitted By : adiwan
Submitted From : Web Hosting Jury
Submiter IP : 68.9.168.148 
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Date Submitted : June 22nd, 2012
Length of time hosted by this company : More than 3 years
Overall Rating : 1 out of 5
Reliability : 1 out of 5
Support : 1 out of 5
Pricing : 1 out of 5
Verdict : For two weeks now godaddy's relay server has been intermittently blocked for spam. All email has to go through these relay servers, so even if you domain IP is clean (i.e., not a spam source) your email will not be delivered to any server--and there are many--using any of the spam blocking lists.

They have been unable to deal with this issue, resulting in thousands, if not millions, of undelivered email from their hosting clients. The have two stock answer, neither of which is helpful:

1. Not our problem because we can't control 3-rd party services, which is ludicrous because their relay servers are the root problem, and

2. Please be patient; we are working on it. Again, useless if you're trying to run a business and need reliable internet.

I would avoid godady simply because they can't provide what you are paying for and they have not ability to fix it.
Submitted By : nodaddyhosting
Submitted From : Web Hosting Jury
Submiter IP : 72.253.141.145 
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Date Submitted : May 28th, 2012
Length of time hosted by this company : 1 - 3 years
Overall Rating : 1 out of 5
Reliability : 1 out of 5
Support : 2 out of 5
Pricing : 4 out of 5
Verdict : I have had nothing but bad hosting, every time I request a page on my site I get a slow response even when just requesting static html. When my hosting plan expires I am moving to another host.
Submitted By : Mackenzie
Submitted From : Web Hosting Jury
Submiter IP : 142.166.190.175 
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HostGator
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9.82 out of 10 based on 69 customer reviews - read reviews
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Date Submitted : May 20th, 2012
Length of time hosted by this company : More than 3 years
Overall Rating : 1 out of 5
Reliability : 1 out of 5
Support : 3 out of 5
Pricing : 1 out of 5
Verdict : Looks cheap but they will find a way to screw you. I've never used a company that tries so hard to consistently scam it's customers. Eventually, you will be charged for something you either didn't order, or didn't mean to order. Outrageous. Just avoid them at all costs.
Submitted By : Joel
Submitted From : Web Hosting Jury
Submiter IP : 24.83.34.184 
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Date Submitted : April 1st, 2012
Length of time hosted by this company : 1 - 6 months
Overall Rating : 1 out of 5
Reliability : 1 out of 5
Support : 1 out of 5
Pricing : 1 out of 5
Verdict : BAD BAD BAD BAD BAD .

DO NOT SIGN UP with GO DADDY . This is the worst web hosting service in the market

The charges are high with no functionality . You have to struggle a lot for getting your front page setup. The Web hosting plan does not offer any website creation tool . You will have to buy additional products and on the top those products does not work wither.


On top of all these functional problems, Their technical support is pathetic . They do not offer any solution but insists only on selling additional services. You will end up paying three or four times more money then any other hosting providers.Stay away from them.


VERY ARROGANT AND USELESS HOSTING PROVIDER.

RUN AWAY FROM GO DADDY
Submitted By : Sam
Submitted From : Web Hosting Jury
Submiter IP : 68.4.79.188 
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Date Submitted : March 31st, 2012
Length of time hosted by this company : 1 - 3 years
Overall Rating : 1 out of 5
Reliability : 1 out of 5
Support : 1 out of 5
Pricing : 1 out of 5
Verdict : Very bad hosting, never use it if you are looking for a good service, it is down most of the time
Submitted By : GoDaddy user
Submitted From : Web Hosting Jury
Submiter IP : 94.195.187.102 
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Date Submitted : March 27th, 2012
Length of time hosted by this company : More than 3 years
Overall Rating : 1 out of 5
Reliability : 1 out of 5
Support : 1 out of 5
Pricing : 1 out of 5
Verdict : WORST customer Service!

Brought all of my domains up to renew and discontinued others several months ago with the support of a customer service representative. Last week a cancelled domain was renewed without my consent. When I asked for a refund they said it was my fault, they couldn't be responsible for what customer service helped with. REALLY??!! Taking my business elsewhere. THIS COMPANY HAS NO INTEGRITY!
Submitted By : isis Phoenix
Submitted From : Web Hosting Jury
Submiter IP : 68.174.146.115 
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Date Submitted : March 21st, 2012
Length of time hosted by this company : 1 - 3 years
Overall Rating : 1 out of 5
Reliability : 1 out of 5
Support : 2 out of 5
Pricing : 3 out of 5
Verdict : DON'T DO IT. in all honesty, i have to say i have not tried others. i was looking for something EASY and USER FRIENDLY...NOT go daddy. unless i am a half wit. INCONSISTENT which mixes me up big time! yes, they reply to most questions in a reasonable amount of time BUT if it user friendly, i do not think there would be a need for the type of questions i have. TIME....we are all conscious of time, and go daddy WASTES my time with its funky inconsistent "responses" to the work i attempt to do. REALLY, i am not trying to do anything fancy. JUST ANOTHER CONTEMPORARY BUSINESS WITH NO INTEGRITY.
Submitted By : siscily
Submitted From : Web Hosting Jury
Submiter IP : 66.82.162.32 
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HostGator
Overall Rating:
9.82 out of 10 based on 69 customer reviews - read reviews
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Date Submitted : March 19th, 2012
Length of time hosted by this company : 1 - 6 months
Overall Rating : 2 out of 5
Reliability : 4 out of 5
Support : 1 out of 5
Pricing : 2 out of 5
Verdict : GoDaddy welcomed us back to the 20th Century!


IF YOU WANT TO USE THE LATEST HANT and HANS CHINESE RESOURCES FILE, CONSIDER OTHER HOST THAN GODADDY. Besides, to use Chinese-enabled SQL, it is not just adding N to an nvarchar field -- so far I haven't found out a solution to deal with Chinese input at GoDaddy yet.


The latest Hant and Hans culture names requires a Microsoft hotfix http://support.microsoft.com/kb/971169 but when I contacted the GoDaddy guy who takes care of their host serversí trouble tickets; he said we should setup a SEPARATE SET IF WEBPAGES for each language! And obviously GoDaddy doesnít use the latest technique to handle multi language websites Ė the one Iím using now is just one single language resource file that can translate into any language in less than one-hour (for example, see the effect when you change the default language and browse http://google.com, http://www.facebook.com/ and http://hotmail.com ).


The GoDaddy guy said he can only try to submit the issue to the internal department but cannot guarantee the hotfix will be installed; I waited over three weeks and still find no such hotfix installation.


GoDaddy, does you have a heart to provide clients rational hosting service?
Submitted By : Pobol
Submitted From : Web Hosting Jury
Submiter IP : 69.178.161.106 
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Date Submitted : March 11th, 2012
Length of time hosted by this company : 1 - 3 years
Overall Rating : 1 out of 5
Reliability : 1 out of 5
Support : 1 out of 5
Pricing : 3 out of 5
Verdict : For basically a year I have done nothing with this web page. I have built many web pages - some from scratch using code - others using Front Page - GoDaddy is a nightmare. When you call for help they are rude and just continue to mislead you. DO NOT go with their pricing for Word Press - they tell you most are free and then during set-up send you to a fee page. They mislead you with the claim of themes being templates - no - there are virtually no free templates. I will move my page else where.
Submitted By : Bobby
Submitted From : Web Hosting Jury
Submiter IP : 24.167.95.211 
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Date Submitted : March 8th, 2012
Length of time hosted by this company : 1 - 6 months
Overall Rating : 1 out of 5
Reliability : 2 out of 5
Support : 1 out of 5
Pricing : 3 out of 5
Verdict : GoDaddy sucks! I've had the worst experience with them out of any company I've ever dealt with. Apparently 5 years ago I bought a domain for a 5 year term. I haven't logged into that account for 4 years and have NEVER received a notice. Recently they charged me $100.

When I called in they could NOT find me. I said, "But you just charged me $100, I'm looking at my credit card statement from last month". After one hour I figure out they used my OLD credit card number! Can you believe that? No notice and on an old number.

Anyway, I told them that it is the PRINCIPLE that matters. I did NOT get any notice and hadn't logged into my account for 4 years. Didn't matter... they said, "sorry, we can't refund you." I told them that it's unethical and wrong for a company to charge someone 5 years later when they have not logged into the account for 4 years and received no notice.

Just so you know I've bought 2500 domains with other registrars. And I know for certain that the current registrar that I'm with would BEND OVER BACKWARDS to keep me happy. GoDaddy spends MILLIONS on commercials but does something totally unethical and won't refund a customer to keep them happy... doesn't make a lot of sense.

I highly recommend that you do NOT use GoDaddy. There are way better registrars out there that won't scam you.
Submitted By : Dave
Submitted From : Web Hosting Jury
Submiter IP : 68.147.155.180 
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Date Submitted : March 8th, 2012
Length of time hosted by this company : More than 3 years
Overall Rating : 1 out of 5
Reliability : 4 out of 5
Support : 1 out of 5
Pricing : 5 out of 5
Verdict : I wouldn't use godaddy.com, though previous to this I was very happy with them. The terms of service require that you give them free access to take any of your copyrights or intellectual property just to be allowed to host on their servers. The prices are in no way good enough to overcome having to give them a perpetual right to use your intellectual property and copyrights without compensation.
Submitted By : Dean
Submitted From : Web Hosting Jury
Submiter IP : 24.220.160.48 
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Date Submitted : January 4th, 2012
Length of time hosted by this company : More than 3 years
Overall Rating : 1 out of 5
Reliability : 1 out of 5
Support : 3 out of 5
Pricing : 4 out of 5
Verdict : I've been hosting with Godaddy for several years. Each time we've had a problem ie web site crash, I've ended up upgrading to a more expensive option. When our site went down for over 24 hours, they had not answer except they are working on it. This is inexcusable for such a large corporation. I ended up upgrading again to a dedicated server and this still was slow! They have very friendly customer service reps but TERRIBLE technology, in my experience. I have spent hours with them on the phone and all because of problems they are subjected us to (including blacklisted sites on the same server which caused us issues). We still use Godaddy for our email server and that too has awful track record and we at times are not able to login to Webmail and there are traffic spikes which means that our emails are not delivered for hours. Such a disappointment overall, and I will be switching mail servers once we find something good. We are now with Catalyst2 for web hosting which has proved to be excellent. I would say avoid Godaddy if at all possible.
Submitted By : sheri
Submitted From : Web Hosting Jury
Submiter IP : 173.199.208.137 
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Date Submitted : January 3rd, 2012
Length of time hosted by this company : More than 3 years
Overall Rating : 4 out of 5
Reliability : 5 out of 5
Support : 5 out of 5
Pricing : 5 out of 5
Verdict : First off let me start by saying that for webhosting GoDaddy isnít as bad as everyone says they are. I have been using them for well over 5 years and most of the websites that I build are in php and use some sort of php MySql combination. Often times it is either a Joomla installation or lately Concrete 5. I also have some static websites that run on their servers as well.

Recently I looked into cloud hosting as I am living and working in Asia I was hoping to get something with a little more juice that was located in Asia. I went out shopping for web services in Singapore and Japan. I was focusing on servers that would be anywhere from $40 to $240 a month and that would provide fast load times. I never got any better times than 1-3 seconds load time faster than anything that was offered. My testing was extensive and I was using a Joomla 1.7 website with heavy scripting and all different configurations of cache implemented. I used big names and little names in regards to web hosts.

In the end I could not justify the jump in cost for a few seconds. I configure all of my websites that are using scripts to use cache and take certain steps to speed up delivery. For web hosting here in Asia I have used both GoDaddyís AP region and still use their US Data Centers for web hosting. I manage dozens of websites and to be honest they are all running just fine and my clients have no issues.

Most of these websites are low to medium traffic so that may be why they run faster, I do not have anything that is running like Amazon or eBay.

Regarding their Tech support, years ago I worked as a tech support agent for Palm Pilot. I have a little experience with this and perhaps I can shed some light on the quality. It can be hit or miss regarding how good the agent is at solving problems. However if you are calling in keep in mind that whoever they are that you are talking to, has probably spent the last 6 hours being screamed at by frustrated customers. Your Tech Rep is still a human being making at best $10 - $15 an hour (in a lot of cases much less than that, maybe $7) and the rep does not own the company or make policy. If you are angry at GoDaddy it isnít the Techs fault, and there is no excuse for being rude or arrogant. Be polite even if you are frustrated and if you are a tech person yourself let them know that in the beginning but try to do so without being arrogant. If you arenít a techy be prepared to hear a ton of jargon because you are talking to a computer geek. Computer geeks love to solve problems with computers and they love to talk about it, so let them. If you are polite and appreciative you will get much better results.

To sum up Godaddy I have had 9 out of ten experiences that were good. I had one where they had auto renewed a domain name and services for a dead domain from a dead beat customer and they reversed the charges no questions asked. I have had several times where the techs have followed up through emails and calls back to me, all because I was polite. Most of them understand that a caller is really frustrated when they call, try to explain that to them in the beginning it will let them know and remind you that it isnít that person on the end of the line you are upset at. In the end even if you hate your GoDaddy hosting or service it is never the operators fault they are just doing a job.

Yes as I said I used to be a Phone Tech. LOL!

Their price is great and with their new grid hosting it is pretty fast for low to medium traffic websites. If you are thinking about the Cloud and services like Amazon services donít bother unless you have the traffic for it, it just isnít worth the money.

Now for the badÖ Their user interface and panel sucks. It is slow and very confusing to navigate. I was used to Plesk and Cpanel when I first started using GoDaddy it is not built with a ton of usability in mind and it can take forever to figure it out. Once you do though it isnít that bad and the pricing and reliability can justify the learning curve.

My closing thoughts are that GoDaddy has been good. Domain names are cheap and hosting is reliable. If someone asks me if I would use them again I would say, yes I doÖ I set up at least a client a month on GoDaddy. For most websites even heavy websites like Joomla they run extremely well.

Experience Ė Freelance web developer with 15 years IT experience.
Submitted By : Kevin
Submitted From : Web Hosting Jury
Submiter IP : 120.29.64.125 
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Date Submitted : December 30th, 2011
Length of time hosted by this company : 6 - 12 months
Overall Rating : 1 out of 5
Reliability : 1 out of 5
Support : 1 out of 5
Pricing : 2 out of 5
Verdict : NEVER SIGN IN WITH GODADDY!!

They are the worst I have experienced so far... truly terrible, stay away.
The 99% uptime is a lie. Iīve had max 70-80% uptime here in Europe. They mess around with the servers at night in the US, and that screws up daytime usage in Europe.

Their customer service is slow and very insulting!
Submitted By : Hagenn
Submitted From : Web Hosting Jury
Submiter IP : 69.114.164.45 
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Date Submitted : December 25th, 2011
Length of time hosted by this company : 1 - 3 years
Overall Rating : 1 out of 5
Reliability : 5 out of 5
Support : 1 out of 5
Pricing : 4 out of 5
Verdict : In the beginning I found GoDaddy to be good value for money. But not now, I guess the old saying (pay peanuts and you get monkeys) is true.

Since November 3rd 2011 I have tried to transfer domains to Godaddy, that is where I ran slap bang into the full force of their online support. The transfers failed (because of Godaddy) I have tried to get my money back but their support just runs you around in circles.

Of the domains I have with them, I have tried repointing them to my servers (not hosted by Godaddy). Guess what, they Godaddy won't repoint them. Each time you raise the same question with their support, you receive a different answer. The solution is to dispute the transaction with my credit card company (as other Godaddy customers have done) and I have raise a complaint with ICANN demanding that GoDaddy are removed as registrars.

What they are doing is immoral and I suspect illegal, by obtaining money under false pretences. So, the only solution is they MUST be stopped.
Submitted By : Machantse
Submitted From : Web Hosting Jury
Submiter IP : 84.92.81.21 
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Date Submitted : December 21st, 2011
Length of time hosted by this company : More than 3 years
Overall Rating : 5 out of 5
Reliability : 4 out of 5
Support : 5 out of 5
Pricing : 5 out of 5
Verdict : I'm quite comfortable with GoDaddy, I've been with them a number of years now and to be honest its one of the best companies (Out of 15) that I have been with.

The Pricing is extremely reasonable and they do deals and discounts almost every day make a reasonable price unreasonably cheap!

There can be drawbacks depending on what you choose to buy, from web hosting/dedicated hosting, I have 7 sites hosted on a shared linux ultimate account, a few of them do suffer slow load times, but that is to be expected for intensive scripts.

Dedicated hosting has always been a breeze with GoDaddy, the servers are fast for what they are, and Not once in 12 months did my server crash or go down unexpectedly.

I would recommend GoDaddy to anyone who is either:
Starting up.,
Or hosting sites that are not relying on intense scripts.
Submitted By : Ducklz
Submitted From : Web Hosting Jury
Submiter IP : 118.92.73.8 
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Date Submitted : December 20th, 2011
Length of time hosted by this company : 1 - 3 years
Overall Rating : 1 out of 5
Reliability : 4 out of 5
Support : 1 out of 5
Pricing : 3 out of 5
Verdict : they could not help me get the Outlook working with my unlimited email.

My computer crashed, I called them and said...I have all of my emails coming IN, but nothing going out. They explained that they could reset it and get 30 days of Sent emails.

it turned out that they can NOT get my outlook to send the sent messages through their server and save them...then WIPED OUT THE 3 YEARS OF IN COMING EMAIL ON THE SERVER WITH THE 30 day RESET!!!!! Never mentioning it to me.

They are a marketing tool, intended to bring in new customers, as they don't even have anyone to complain to.

they continue to explain they "have a process" for reviewing this kind of stupidity. i could not even speak to a manager. rude, not so bright, and condescending of their customers.

Submitted By : Ken
Submitted From : Web Hosting Jury
Submiter IP : 216.160.138.184 
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9.82 out of 10 based on 69 customer reviews - read reviews
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Date Submitted : December 12th, 2011
Length of time hosted by this company : 1 - 3 years
Overall Rating : 1 out of 5
Reliability : 1 out of 5
Support : 1 out of 5
Pricing : 2 out of 5
Verdict : DONT use, I was warned and didnt listen. Hopefully you will. Switched my IP address out of no where and screwed up everything then told me, OH WELL>
Submitted By : cigar
Submitted From : Web Hosting Jury
Submiter IP : 24.217.89.3 
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Date Submitted : November 10th, 2011
Length of time hosted by this company : More than 3 years
Overall Rating : 1 out of 5
Reliability : 1 out of 5
Support : 1 out of 5
Pricing : 1 out of 5
Verdict : Go Daddy used to be a decent shop, but they've devolved into an uncaring, unresponsive corporate machine, exploiting any trust they've built to rip off customers.

Go Daddy no longer has anything resembling actual customer service. If you have a problem with Go Daddy (chances are high that you will, and chances are high it will involve you being ripped off) don't expect a meaningful response from Go Daddy.

After Go Daddy rips you off, here's what you can expect when you call their Bureaucratic Stonewalling Department -- a robotic, script-reading operator, utterly uninterested in doing anything but blindly executing Go Daddy's inflexible policy regime.

History has shown that treating customers like people is what grows a business. Nonetheless, Go Daddy has succumbed to the myth that treating customers like numbers yields the highest probability for maximum profit.

Go Daddy rips off customers and treats them like numbers. Don't be a sucker! Don't do business with Go Daddy!
Submitted By : Former Go Daddy Customer
Submitted From : Web Hosting Jury
Submiter IP : 206.29.182.203 
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Date Submitted : November 5th, 2011
Length of time hosted by this company : 1 - 6 months
Overall Rating : 4 out of 5
Reliability : 5 out of 5
Support : 5 out of 5
Pricing : 5 out of 5
Verdict : I've been with GoDaddy for about 8 months. I have 3 other sites with them as well. I have almost never had a problem. Their customer service is generally great, although some of the reps are not as knowledgeable or as dedicated as others. But I guess that happens at any business.
I would recommend (and have recommended) them to others
Submitted By : Stu
Submitted From : Web Hosting Jury
Submiter IP : 72.197.91.161 
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Date Submitted : July 28th, 2011
Length of time hosted by this company : 1 - 3 years
Overall Rating : 1 out of 5
Reliability : 1 out of 5
Support : 1 out of 5
Pricing : 3 out of 5
Verdict : godaddy.com has been the worst of any company I have ever dealt with. Horrible customer servise,they make lots of unauthorized charges for services they add to your account and even if you cancel them through their help desk afterwards you won't get your money back . I had to dispute 5 unauthorized charges with the credit card company
Submitted By : lily
Submitted From : Web Hosting Jury
Submiter IP : 71.190.6.247 
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Date Submitted : July 26th, 2011
Length of time hosted by this company : More than 3 years
Overall Rating : 1 out of 5
Reliability : 1 out of 5
Support : 1 out of 5
Pricing : 5 out of 5
Verdict : I have purchased several domains over the years and Godaddy has always sent me several email for renewal months before the due date until it came to a domain that they wanted. The domain expired and they would not give it back to me. When I tried to by it back they wanted over seven times what I had originally paid for it plus commission and they did sell it.

I also had a problem with hosting. Their add was showing up instead of my website and when I called them I was told that the can see my website on their end. The told me to change browsers, change computers and try on viewing it on my cell phone as if I would get a different result. They were talking to me like I was a idiot. I told him that he either didn't want to help me or didn't know his job and I hung up. I cancelled hosting and went with ATT hosting. It's more expensive be very reliable and customer service is happy to help me.
Submitted By : Flecia
Submitted From : Web Hosting Jury
Submiter IP : 70.139.2.71 
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HostGator
Overall Rating:
9.82 out of 10 based on 69 customer reviews - read reviews
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Date Submitted : July 17th, 2011
Length of time hosted by this company : 1 - 3 years
Overall Rating : 4 out of 5
Reliability : 4 out of 5
Support : 4 out of 5
Pricing : 5 out of 5
Verdict : So far, my experience with Go Daddy has been good. Yes, their servers should be faster, but I do not know of any other providers that can offer the MS SQL and ASP.NET for the same price
Submitted By : F54.com
Submitted From : Web Hosting Jury
Submiter IP : 67.70.153.50 
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Date Submitted : July 16th, 2011
Length of time hosted by this company : More than 3 years
Overall Rating : 3 out of 5
Reliability : 4 out of 5
Support : 1 out of 5
Pricing : 3 out of 5
Verdict : Generally the web site hosting service is up, no serious problems.

Problems start when your web hosting gets slow or down.

When contacting their tech support, they only blame your ISP, no matter which one you use to connect to the internet, asking for a trace route from your pc to your web site, and they just answer they cannot replicate the problem, so they do not fix anything.

Last Monday evening 11/07/2011, their servers, where my web site is hosted, went down at 20 GMT, but was up the next morning at 9 GMT.
My web site was slow and i could not connect via FTP.
I logged a ticket on Monday evening, they reply Tuesday morning saying there was no problem.
They blamed, as usual, my ISP, although i connected from home, work and an internet cafe through different ISPs, but all major sites (Google, Yahoo, MSN, Facebook, etc) were fast to load into my browser (either Firefox, Google Chrome, Internet Explorer 8).
Same thing happened last year when i used to have WordPress installed using MySQL databases.

I just managed to get my domains off from their claws to another registrar, also because for some GoDaddy unclear ToS, and downloaded all my files onto my pc via FTP, and I am looking for a better web hosting.

I now follow this advice.

I would not recommend GoDaddy simply for their attitude to not properly assist on technical problems on their side.
Submitted By : Zia
Submitted From : Web Hosting Jury
Submiter IP : 79.97.49.88 
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Date Submitted : July 16th, 2011
Length of time hosted by this company : 1 - 3 years
Overall Rating : 5 out of 5
Reliability : 5 out of 5
Support : 5 out of 5
Pricing : 5 out of 5
Verdict : They are the best! Not only when things go right! The also stand out when things go wrong. I ordered their shopping card and it is a great product but I couldn't use it for my very specific needs......it was unbelievably easy to cancel the shopping card solution AND the SSL certificate and get a FULL refund. GODADDY!!
Submitted By : Volker
Submitted From : Web Hosting Jury
Submiter IP : 75.208.104.88 
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Date Submitted : July 8th, 2011
Length of time hosted by this company : 1 - 6 months
Overall Rating : 5 out of 5
Reliability : 5 out of 5
Support : 5 out of 5
Pricing : 5 out of 5
Verdict : Thankyou to all of the other reviewers on this site who confirmed my choice to move to Gator. We moved from a very poor host and I cannot believe how simple the transition was along with the assistance to transfer our database to our new host. Speed on hostgator is great and have been very happy with the admin support for the transition. Thanks reviewers, thanks hostgator.
Submitted By : Newcommer
Submitted From : Web Hosting Jury
Submiter IP : 115.64.236.253 
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Date Submitted : May 22nd, 2011
Length of time hosted by this company : 6 - 12 months
Overall Rating : 5 out of 5
Reliability : 5 out of 5
Support : 5 out of 5
Pricing : 3 out of 5
Verdict : GoDaddy is known leader in web hosting. With itís great prices, huge market share, and excellent support itís no wonder itís so popular but howís itís security? Today weíll take a look into the internals of GoDaddy and whether itís safe to Go with the Daddy.

GoDaddy is clearly paranoid about security (with good reason) the five servers we reviewed were all heavily secured with all the Ďdangerousí PHP functions being disabled in some way or another. Directory traversal is subverted by a non-readable home directory and all subdirectories to sort users non-readable aswell however with the first and second letter of the domain your looking for along with the server itís hosted on being your own you can bruteforce for readable files and folders (This is the security of the user themselves and they should be aware of the implications of this before signing up for Shared Webhosting).

As far as security of the actual OS goes the linux boxes were all the latest kernel updates with what seemed to be custom patches added. Kernel symbols werenít exported (that we could find) in any publically readable files and backups were nowhere to be found. There were absolutely no suid/sgid binaries known to be vulnerable and all users were securely jailed to their respective home directories when given shell access.

Inconclusion GoDaddy is clearly a safe choice for the paranoid user but for the average user itís a bit overkill as alot of functions needed for some webapps today are disabled in someway or another. As far as rating goes this one gets a solid 10/10 for security, an 8/10 for pricing vs quality, and a 9/10 for customer service. It seems Going with the Daddy is a safe and effective choice after all!

--
Except from http://safe-host.info/
Submitted By : SafeHostInfo
Submitted From : Web Hosting Jury
Submiter IP : 72.184.52.50 
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Date Submitted : May 22nd, 2011
Length of time hosted by this company : More than 3 years
Overall Rating : 5 out of 5
Reliability : 5 out of 5
Support : 5 out of 5
Pricing : 4 out of 5
Verdict : My experience of many years has been the GoDaddy provide excellent tech support and customer service. They are "fully priced", i.e. not cheap, but then I find that I get what I pay for. GoDaddy is my go-to hosting service when I really need the most reliable service. And again, the tech and customer support is outstanding - the best of any hosting service I have used.
Submitted By : Wally
Submitted From : Web Hosting Jury
Submiter IP : 72.156.64.253 
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Date Submitted : May 17th, 2011
Length of time hosted by this company : 1 - 6 months
Overall Rating : 1 out of 5
Reliability : 2 out of 5
Support : 2 out of 5
Pricing : 4 out of 5
Verdict : This is the worst webhosting company that i have experienced. I have been in web hosting for 15 years and this one just horrible. The user interface of the control panel is just useless. I have never spoken to customer service for such long hours as I had to do with godaddy.

Recommendation: Stay away from the company. I am stuck.
Submitted By : Gopal
Submitted From : Web Hosting Jury
Submiter IP : 123.237.138.101 
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Date Submitted : April 30th, 2011
Length of time hosted by this company : More than 3 years
Overall Rating : 4 out of 5
Reliability : 4 out of 5
Support : 4 out of 5
Pricing : 4 out of 5
Verdict : GoDaddy is ok the only real complaint I have with them is their e-mail (It does not work very well) they change their ports all the time so your always reconfiguring your e-mail.
Submitted By : joe
Submitted From : Web Hosting Jury
Submiter IP : 173.65.192.88 
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Date Submitted : April 6th, 2011
Length of time hosted by this company : More than 3 years
Overall Rating : 2 out of 5
Reliability : 2 out of 5
Support : 3 out of 5
Pricing : 4 out of 5
Verdict : I've had technical problems with my website and/or email hosting at least once a year for the 5 years I've been with them. The customer support is NOT toll free, and you have to wait on hold forever. I am changing hosts now, but dread that it will take me hours...
Submitted By : Kaye Walters
Submitted From : Web Hosting Jury
Submiter IP : 184.189.218.134 
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Date Submitted : February 22nd, 2011
Length of time hosted by this company : 1 - 3 years
Overall Rating : 2 out of 5
Reliability : 3 out of 5
Support : 1 out of 5
Pricing : 4 out of 5
Verdict : GoDaddy told me that my site is allowed to be hosted on their servers. This was before I got hosting with them. I hosted my site for years with no problems (other than the fact that I absolutely hated their control panel). One day I ask for support, and my site gets shut down. I asked what rule it violated; rather than a specific rule, I got a very non-specific 3 paragraphs of their ToS--none of my site fell under any of the violations, and I never received a response after that.

GoDaddy lied to me and stole my money--I will never forgive them for their crappy service.
Submitted By : Jim
Submitted From : Web Hosting Jury
Submiter IP : 97.103.240.130 
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Current No.1 User Rated Web Host
HostGator
Overall Rating:
9.82 out of 10 based on 69 customer reviews - read reviews
Exclusive Coupon: Use coupon code 'crazygator25' during checkout to get 25% Off. 
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Date Submitted : October 10th, 2010
Length of time hosted by this company : More than 3 years
Overall Rating : 2 out of 5
Reliability : 5 out of 5
Support : 1 out of 5
Pricing : 4 out of 5
Verdict : I would not recommend Godaddy to any new website builders. The main reason, their website. It is an absolute nightmare to navigate. Yes, they are relatively cheap and my site never goes down, but if I need to complete something on the site or navigate between domain hosting accounts it takes forever to just find the correct link on the most busy site I have ever sign outside of a chinese site!
Submitted By : Brad
Submitted From : Web Hosting Jury
Submiter IP : 99.74.0.154 
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Date Submitted : September 24th, 2010
Length of time hosted by this company : 1 - 3 years
Overall Rating : 2 out of 5
Reliability : 4 out of 5
Support : 2 out of 5
Pricing : 4 out of 5
Verdict : Incredibly frustrating to use their control panel,or their billing system, uploading is near-impossible with anything but dreamweaver, and not easy with that. It is clear they push you towards their hosting services in every way possible, by making anything else really, really hard. Endless ads, misleading links to "free" or "bonus" services that are REALLY BAIT-AND-SWITCH links. In sum, a deeply predatory business model, exemplifying everything that can make doing business on the net really unpleasant.
Submitted By : James
Submitted From : Web Hosting Jury
Submiter IP : 82.123.4.137 
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Date Submitted : September 23rd, 2010
Length of time hosted by this company : 1 - 3 years
Overall Rating : 2 out of 5
Reliability : 3 out of 5
Support : 2 out of 5
Pricing : 4 out of 5
Verdict : I use GoDaddy because they can be pretty cheap. But that's where the fun ends. Their customer support is terrible, they charge for hosting after you've cancelled it, but the biggest turn off for me is the constant barrage of useless addons and extras they bombard you with when trying to buy a domain. It really does remind me of an arrogant American company who just think they are the best at everything they do and force their rubbish on you at every available opportunity! Im an experienced web developer and have used many hosting companies over the years, but GoDaddy have by far the worst user interface ive ever come across. It's extremely difficult to find what you want; the site design and layout is inconsistant and changes between pages, and I often leave in frustration after 15 minutes of trying to navigate their site because it's so confusing. Im so fed up with them, im actually in the process of moving the 300 domains we have registered with them over to a more user-friendly registrar. My bottom line is: don't use GoDaddy if you're a power user, you'll be crying in frustration!
Submitted By : Dan
Submitted From : Web Hosting Jury
Submiter IP : 81.149.78.184 
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Date Submitted : September 10th, 2010
Length of time hosted by this company : 1 - 6 months
Overall Rating : 2 out of 5
Reliability : 5 out of 5
Support : 1 out of 5
Pricing : 4 out of 5
Verdict : I signed up and tested their services, and eventually decided to take another hosting provider. Since then, I have been flooded with advertisements. I unsubscribed several times before I contacted Support. I got standard answers that it should work - case closed. Each time a different support person (Dean P., James P.).
Submitted By : Juergen
Submitted From : Web Hosting Jury
Submiter IP : 91.155.135.207 
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Date Submitted : July 25th, 2010
Length of time hosted by this company : 1 - 3 years
Overall Rating : 1 out of 5
Reliability : 1 out of 5
Support : 1 out of 5
Pricing : 1 out of 5
Verdict : Terrible cpanel, built by idiots for idiots. They charge you when they want, even renew hosting after you disable it. (crooked hosting)

If you are looking to make this Bob Parsons guy richer well you come to the right place. Godaddy is plain & simple a bunch of crooks interested in one thing, your money. They dont even have a 1800 number. My website were very slow, my ftp would cut off 80% of the time...

Seriously stay away from these people!
Submitted By : Joe1974
Submitted From : Web Hosting Jury
Submiter IP : 70.31.231.214 
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Current No.1 User Rated Web Host
HostGator
Overall Rating:
9.82 out of 10 based on 69 customer reviews - read reviews
Exclusive Coupon: Use coupon code 'crazygator25' during checkout to get 25% Off. 
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Date Submitted : July 23rd, 2010
Length of time hosted by this company : More than 3 years
Overall Rating : 2 out of 5
Reliability : 5 out of 5
Support : 2 out of 5
Pricing : 5 out of 5
Verdict : USer support is relatively quick (within 24h), but generally very unhelpful and doesn't read questions very well. Their website is crap: way too cluttered, and constantly trying to sell all sorts of useless extra's with no option to stop those unwanted offers. In the end, thoug: their prices are hard to beat, which is why I use them (for more 'exotic' domain registrations (like .eu, .info) ONLY).
Submitted By : J.
Submitted From : Web Hosting Jury
Submiter IP : 88.196.31.204 
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Date Submitted : July 13th, 2010
Length of time hosted by this company : 1 - 3 years
Overall Rating : 2 out of 5
Reliability : 4 out of 5
Support : 2 out of 5
Pricing : 3 out of 5
Verdict : Lots of installable options, but the website is inane when it comes to finding information or the correct link. I wind up with four open windows to get to my web management pages. Support is lousy. A site hosted on GD with Wordpress was attacked with Malware, and they were zero help. Never fixed it.
Submitted By : Stan
Submitted From : Web Hosting Jury
Submiter IP : 216.31.116.162 
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Date Submitted : June 21st, 2010
Length of time hosted by this company : 1 - 6 months
Overall Rating : 1 out of 5
Reliability : 1 out of 5
Support : 1 out of 5
Pricing : 4 out of 5
Verdict : I've been laboring with Go Daddy for a short time.
It took me 2 weeks just to find emails that had been sent to me that I couldn't see.
After trying to set up automatic forwarding so I could see the emails in my Blackbury, the emails I finally managed to find all disappeared.
I'm wasting a lot of time messing around with GoDaddy when I should be focusing on sales which I can't do until the email work properly.
Like their stupid commercials, what a waste!
Submitted By : Mike Villano
Submitted From : Web Hosting Jury
Submiter IP : 75.38.22.110 
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Date Submitted : June 17th, 2010
Length of time hosted by this company : More than 3 years
Overall Rating : 3 out of 5
Reliability : 5 out of 5
Support : 4 out of 5
Pricing : 5 out of 5
Verdict : their customer service has gotten better the last couple of years, but these guys are still way too huge to focus on small businesses, they FLOOD you with ads, and their documentation structure is confusing and their control panel is really unorganized
Submitted By : jeff
Submitted From : Web Hosting Jury
Submiter IP : 71.201.204.3 
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Date Submitted : May 28th, 2010
Length of time hosted by this company : More than 3 years
Overall Rating : 5 out of 5
Reliability : 5 out of 5
Support : 4 out of 5
Pricing : 5 out of 5
Verdict : I am always curious of what caused people to have poor reviews of GoDaddy. I have been with them, on dedicated servers and with 20+ domains and find they have been consistent and reliable.

Reliability-wise, in the past 4 years my server has been down, 2, maybe 3 times and one of these times for about 36 hours. So for the other 1400 days, it has been up.

When I call their sales or technical support, 19 out of 20 times what I call about gets taken care or, billed, explained, fixed, upgraded, etc. I find them to have consistent and very positive customer service - some of the best customer service out there. So I would have to wonder what issues some of the negative reviews are regarding.

On the rare occasion - very rare - that I did not get something taken care of, I have just called back and the next person resolved it.

The only thing I am not a huge fan of is their trouble ticket system. That is the only reason I could not go 5 for 5 on the customer support. I find their ticket system slow and hard to update. But if you call their technical support, they tend to be able to deal with most matters. And they respond to emails.

I would call their customer service and see what you think. I like 'em.
Submitted By : Stuart
Submitted From : Web Hosting Jury
Submiter IP : 71.132.192.77 
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Current No.1 User Rated Web Host
HostGator
Overall Rating:
9.82 out of 10 based on 69 customer reviews - read reviews
Exclusive Coupon: Use coupon code 'crazygator25' during checkout to get 25% Off. 
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Date Submitted : May 26th, 2010
Length of time hosted by this company : More than 3 years
Overall Rating : 1 out of 5
Reliability : 1 out of 5
Support : 1 out of 5
Pricing : 5 out of 5
Verdict : 1. They try to cheat you everywhere with big and small fonts, unwanted renewals etc.

2. They have really bad support.

3. Their site is very slow and inconvenient!

I work with them for over than 7 years. There are many other companies, who work professional.

Sorry, for my English, it is not my native language.
Submitted By : Ken
Submitted From : Web Hosting Jury
Submiter IP : 80.250.233.15 
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Date Submitted : May 14th, 2010
Length of time hosted by this company : More than 3 years
Overall Rating : 1 out of 5
Reliability : 1 out of 5
Support : 1 out of 5
Pricing : 1 out of 5
Verdict : During the years with Go Daddy, I have lost domain names due to no notices being received, and been overcharged for things that took substantial efforts on my part to get my money back, but their latest unethical business practice has helped me decided to take my business elsewhere.

After finding out that yet another domain name had expired, I called them to find out about getting it back. While on the phone, I did a domain name search and it said that the domain name was available for purchase. When I was informed that Go Daddy would be charging me a $90 fee on top of the normal charge, I said I would not be interested and hung up. BY THE TIME I INPUT MY INFORMATION TO PURCHASE my domain name again, GO DADDY TOOK IT!!!!! While they say it was a glitch that is showed available, we all know that song and dance show.

This type of unscrupulous business dealings is whatís wrong with America today. I would not wish Go Daddy on my worst enemy!
Submitted By : Vickie
Submitted From : Web Hosting Jury
Submiter IP : 66.56.24.92 
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Date Submitted : April 22nd, 2010
Length of time hosted by this company : 1 - 3 years
Overall Rating : 1 out of 5
Reliability : 1 out of 5
Support : 1 out of 5
Pricing : 1 out of 5
Verdict : Holy crap! These guys are absolutely the WORST ever!!!!! Let me repeat that, just to make sure you got it: GoDaddy are the WORST ever! They have the worst interface ever, and I have signed up (2 years ago) for a service which I have decided I no longer require, but it is IMPOSSIBLE TO CANCEL. It was a tick-box to activate but requires photo ID to cancel. What the hell are they thinking??? Reading up on this, it appears that GoDaddy have made it deliberately difficult to cancel your account so that they reap the benefits. I am going to make sure that absolutely EVERYONE hears about how much of a scam these creeps are.
Submitted By : angry_bob
Submitted From : Web Hosting Jury
Submiter IP : 121.73.246.152 
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Date Submitted : March 29th, 2010
Length of time hosted by this company : More than 3 years
Overall Rating : 2 out of 5
Reliability : 2 out of 5
Support : 3 out of 5
Pricing : 5 out of 5
Verdict : Good price.
Poor performance, and occasional server crashes.
Very poor customer support when trying to determine cause of crashes.
Submitted By : John
Submitted From : Web Hosting Jury
Submiter IP : 173.95.178.216 
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Date Submitted : March 11th, 2010
Length of time hosted by this company : 1 - 6 months
Overall Rating : 2 out of 5
Reliability : 1 out of 5
Support : 3 out of 5
Pricing : 4 out of 5
Verdict : Godaddy is ok if you have a very small site and don't really care about uptime or speed.

I have a few sites hosted there and they take fooorevvverrrrr to load. Every one of them. Always.

I also have monitoring setup on one of them and I get alerts, on average, that the site is down 2-3 times a week. One time it went down nearly a dozen times in the span of 3 days.

I'd recommend looking else where for decent hosting, I do still use Godaddy for Domain registrations though...and I do love Danica Patrick.
Submitted By : Brian
Submitted From : Web Hosting Jury
Submiter IP : 96.249.38.5 
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Current No.1 User Rated Web Host
HostGator
Overall Rating:
9.82 out of 10 based on 69 customer reviews - read reviews
Exclusive Coupon: Use coupon code 'crazygator25' during checkout to get 25% Off. 
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Date Submitted : February 22nd, 2010
Length of time hosted by this company : More than 3 years
Overall Rating : 2 out of 5
Reliability : 3 out of 5
Support : 1 out of 5
Pricing : 5 out of 5
Verdict : BE VERY CAREFUL!!!!! Go Daddy suspended my website without warning because a person decided to trademark my business name last year that I owned for over 21 years. (I have petitioned to cancel the trademark.) However, Go Daddy had NO right to cancel without warning or notice. Go Daddy knew about this person's complaint since last July and said nothing to me. February 10 my website was shut down. If you rely on income and your customers rely on the information from your website, think twice before hosting with Go Daddy. It could happen to you! One day you are operating your business online, the next day it gets shut down and you cannot defend yourself with Go Daddy! They will send a generic email each time you try to talk to them and tell you to deal directly with the person who filed the complaint. Of course this is a legal issue now and costing me money. It could have been avoided if Go Daddy gave me the opportunity to defend myself.
Submitted By : Donna
Submitted From : Web Hosting Jury
Submiter IP : 68.188.49.153 
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Date Submitted : December 3rd, 2009
Length of time hosted by this company : 6 - 12 months
Overall Rating : 4 out of 5
Reliability : 5 out of 5
Support : 5 out of 5
Pricing : 5 out of 5
Verdict : I think the people bashing Godaddy all work for other hosting companies that charge and arm and a leg.

Every time I call their support line they answer the phone and help
me right away....WOW that is refreshing.

I have installed Joomla, Wordpress blogs and PHP apps with no problems
and their price is incredible...unlimited domain hosting for a couple hundred bucks a year...they other guys would cost you a fortune...I have over 20 sites running on godaddy ...no problems
Submitted By : dan
Submitted From : Web Hosting Jury
Submiter IP : 72.144.161.173 
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Date Submitted : November 29th, 2009
Length of time hosted by this company : More than 3 years
Overall Rating : 3 out of 5
Reliability : 2 out of 5
Support : 2 out of 5
Pricing : 3 out of 5
Verdict : I had been with godaddy for more than 3 years now. I had my hosting with godaddy. Installed a Joomla template on their portal which they had removed and deleted my files from the server. The payment for the hosting was due on the 29th and I logged on to the Godaddy site to make a payment and I was not able to make a payment because my content was deleted from their servers. I had to PAY 150 DOLLARS to restore the complete website back on. Also after restoring the website I had to configure the DB myself.
This has really upset me I will definitely change the hosting and domains from godaddy to another hosting provider now.
This is not fair.
Submitted By : Carl
Submitted From : Web Hosting Jury
Submiter IP : 98.198.127.158 
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Date Submitted : November 25th, 2009
Length of time hosted by this company : More than 3 years
Overall Rating : 1 out of 5
Reliability : 5 out of 5
Support : 1 out of 5
Pricing : 5 out of 5
Verdict : I've been a customer with goDaddy for a very long time. I went with them for the value they offered and I still think they are good value. However, my latest experience with them has left me looking for an alternative host.

The problem started with their constant rehashing of the user interface which led to me ordering a Linux site instead of a Windows site. According to the knowledge base it should be possible to change the hosting plan but, as with much of the goDaddy site, it is very out of date. Following a phone call from them they eventually assigned me a Windows site but only partially refunded the amount I had paid. I then discovered they have removed the Frontpage extensions from the Windows plan and no amount of plodding through user interfaces tells me how to get them installed. I asked for a refund but they have now said the refund was made earlier and the problem is with PayPal (another faceless mega-company with zero customer relations).

The (THE) main problem with goDaddy is the customer ticket system. Every time you answer you get a new person to deal with whose name is someone P (e.g. Daniel P, Bill P, Sara P). They appear to be totally brainless when it comes to dealing with the problem.

In all of this there does not seem to be any onbudsman to whom you can turn. I actually despise the company now and can't wait for my account to expire. Bob Parson's is a just another faceless *******.
Submitted By : Dean
Submitted From : Web Hosting Jury
Submiter IP : 89.140.90.230 
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Date Submitted : November 11th, 2009
Length of time hosted by this company : 1 - 6 months
Overall Rating : 3 out of 5
Reliability : 2 out of 5
Support : 2 out of 5
Pricing : 5 out of 5
Verdict : Been with Godaddy for three months now. At first it seemed cheap, easy, and great. I am a web novice and the hosting was real easy to set up on my own. I had some great luck growing traffic, but not in my third month I am becoming aware of the site being down far too often. The server goes down and customer service acts like they have never heard of what I'm talking about. "Server down?" "Everything seems fine on our end" is basically the just of all convos I have had with them. Thinking of switching hosting, but I know its prob gonna be a pain so im reluctant.
Submitted By : That\'s Just Peachy
Submitted From : Web Hosting Jury
Submiter IP : 70.223.154.246 
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Current No.1 User Rated Web Host
HostGator
Overall Rating:
9.82 out of 10 based on 69 customer reviews - read reviews
Exclusive Coupon: Use coupon code 'crazygator25' during checkout to get 25% Off. 
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Date Submitted : November 6th, 2009
Length of time hosted by this company : 1 - 3 years
Overall Rating : 5 out of 5
Reliability : 4 out of 5
Support : 5 out of 5
Pricing : 5 out of 5
Verdict : As a first time web builder, back in college, they were recommended by my web design professor because of their 24 hour support and diversity of services. It was super easy. I was able to figure most of it out myself, but on occasion, would need to call in. Every service person was helpful and knowledgeable. The only negative I have for them was they did not have an FTP help page on dreamweaver... seems silly, since it is the Adobe program... but they helped me on the phone. I have since become a web designer professionally and still use them. They are absolutely fabulous.
Submitted By : AmberNicole
Submitted From : Web Hosting Jury
Submiter IP : 74.92.37.106 
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Date Submitted : November 4th, 2009
Length of time hosted by this company : 1 - 3 years
Overall Rating : 1 out of 5
Reliability : 2 out of 5
Support : 1 out of 5
Pricing : 4 out of 5
Verdict : I would not recommend godaddy at all. I tried to renew a domain with them because an old credit card was expiring.

I logged into their software, and added a credit card then switched payments from one card to the other. For some reason, the software thought that I was deleting the domain. When eventually the forwarding didn't work, I called them up and they told me that I had never registered that particular domain name. I was speechless. They then looked into my account history and then told me that *I* had deleted my domain name from their register.

We eventually got everything sorted out. Or so I thought. 5 months later, when my client was complaining about not receiving any emails from their webmail account, (they have it auto forwarded to gmail) I called up godaddy again and found out why. When they accidentally deleted the domain, they also deleted the email account associated with it (even though they were billing it to me all this time) and didn't bother to mention this the first time it got deleted, or while I was fixing the domain. Again, I was speechless when they told me that I had deleted the email account 5 months ago.

Their customer service is horrible, their technical staff seems to only have a rudimentary understanding of web technologies, and the worst part is the number they ask you to call is not a 1-800 number, so you are paying long distance charges to speak to someone who may or may not be able to help you.

The good news is, their domains are one of the cheapest out there, but I still would not recommend their service to anyone. I would be OK if they raised their prices a little to buy some better customer service and support, but I guess they are too busy spending money on Danica Patrick ads to bother.



Submitted By : Wayne
Submitted From : Web Hosting Jury
Submiter IP : 68.146.95.49 
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Date Submitted : October 26th, 2009
Length of time hosted by this company : Less than 1 month
Overall Rating : 1 out of 5
Reliability : 1 out of 5
Support : 1 out of 5
Pricing : 4 out of 5
Verdict : Afraid to say something's going wrong with godaddy. I've used them before without complaints. But this time I purchased a domain and hosting account - 3 days ago - and the site is still not live! I'm on hold right now with their support... waiting, waiting, waiting... this AFTER I reached a human being. He put me on hold and here I am, waiting, no website, no support.

Terrible.
Submitted By : Patrick
Submitted From : Web Hosting Jury
Submiter IP : 98.207.62.227 
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Date Submitted : September 14th, 2009
Length of time hosted by this company : 1 - 6 months
Overall Rating : 5 out of 5
Reliability : 1 out of 5
Support : 1 out of 5
Pricing : 4 out of 5
Verdict : The support is terrible,

I have a paid hosting account and it was suddenly disabled to enable the account again was not possible and godaddy support just answered me after numerous mail send to them with the link to the help page how to set up an account.

They are unwilling to help a loyal customer




Submitted By : robert
Submitted From : Web Hosting Jury
Submiter IP : 83.232.94.162 
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Date Submitted : September 13th, 2009
Length of time hosted by this company : 1 - 3 years
Overall Rating : 1 out of 5
Reliability : 1 out of 5
Support : 1 out of 5
Pricing : 1 out of 5
Verdict : GoDaddy.com took $95.76 out of my checking account using a third party paying service, doing a so called auto renewal, that I did not authorize. I bought the service for a minister two years ago and he never used it. Godaddy.com keeps lying to me on the phone saying that they have reversed the charge back to my checking account. They have not. Do not use this web hosting service! They will rip you off! I sincerely am telling the truth. Do not use godaddy.com! I failed to read the fine print, so I guess it is my fault. I had no idea that they could take money out of my checking account like they did. Thier customer care / or technical support team, also has no toll free or 1-800 number.
Honestly and Sincerely,
Sammy
Submitted By : Sammy
Submitted From : Web Hosting Jury
Submiter IP : 70.246.65.218 
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Current No.1 User Rated Web Host
HostGator
Overall Rating:
9.82 out of 10 based on 69 customer reviews - read reviews
Exclusive Coupon: Use coupon code 'crazygator25' during checkout to get 25% Off. 
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Date Submitted : September 10th, 2009
Length of time hosted by this company : Less than 1 month
Overall Rating : 1 out of 5
Reliability : 3 out of 5
Support : 3 out of 5
Pricing : 5 out of 5
Verdict : I intended to switch my website from my current host to GoDaddy.

I found their website to be so confusing I finally gave up without ever getting my website transferred over. I received several (very quick) responses from customer support but they were cryptic and sometimes inaccurate.

I've had several web hosts over that past 15 years but I've never encountered such a user-unfriendly site as GoDaddy. It's just not worth their low price.
Submitted By : Richard
Submitted From : Web Hosting Jury
Submiter IP : 75.68.117.162 
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Date Submitted : September 8th, 2009
Length of time hosted by this company : 1 - 3 years
Overall Rating : 2 out of 5
Reliability : 1 out of 5
Support : 3 out of 5
Pricing : 5 out of 5
Verdict : I have an e-commerce site that has gotten slower and slower and now won't load simple code.

The MySQL seems fast as well as static pages, but it seems that talk between Application Tier and DB Tier is overloaded.

GoDaddy saw no problems and mentioned that I need a web.config (which is for ASP!!!) even though my site is PHP. I let the tech know this which stumped him.

Oh well, should have listened to the reviews, but the prices are sooooo good.

I think it is a good site for people who only need static html pages.
Submitted By : nick
Submitted From : Web Hosting Jury
Submiter IP : 99.23.145.171 
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Date Submitted : June 28th, 2009
Length of time hosted by this company : 1 - 3 years
Overall Rating : 1 out of 5
Reliability : 3 out of 5
Support : 1 out of 5
Pricing : 3 out of 5
Verdict : The price for bare-bones domain hosting is actually $9.63 or more after one year.

The website is confusing and web forms appear designed to disorient the user and upsell more product at every stage of a process.

When you makes changes to your profile you're locked in for 60 days (apparently you agree to this on in one of 3 links containing legal information).

This means that if you make changes to your contact information in order to facilitate a transfer of an expiring domain to a cheaper and/or better service you end up having to pay GoDaddy an additional year of service.
Submitted By : foeckler
Submitted From : Web Hosting Jury
Submiter IP : 68.127.26.249 
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Date Submitted : June 24th, 2009
Length of time hosted by this company : 1 - 3 years
Overall Rating : 1 out of 5
Reliability : 1 out of 5
Support : 2 out of 5
Pricing : 2 out of 5
Verdict : I first worked with GoDaddy a few years ago. Things were OK. Luckily, I moved on to better hosts, but since then I have STILL had to deal with them while working on other websites hosted there. Their control panel is some ASP mess. Even setting up an FTP account takes a few minutes and is a pain. For your FTP account, you can't use something someone else has taken, and then it takes a few minutes to get set up, and you have to watch that it doesn't reset the FTP's root directory. The option to switch from PHP4 to PHP5 is hard to find, and on Windows hosting, is mutually exclusive to FrontPage extensions. I have no clue why. I had made some small changes to get an eMail form workin on one website, and then, we switched hosting plans. The site was lost, and when I called, they wanted to charge me $150 to restore it from the backup. I will not EVER recommend Go Daddy. I WILL recommend my main host. Shameless plug for WebHostingBuzz, who has helped me before by going in to backups after I made a dumb mistake, and no, they didn't charge me for it. Something about "good customer service" or something like that. As others have mentioned, 1 of 5 just because 0 isn't an option.
Submitted By : OmniImpact
Submitted From : Web Hosting Jury
Submiter IP : 152.7.5.101 
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Date Submitted : June 6th, 2009
Length of time hosted by this company : More than 3 years
Overall Rating : 1 out of 5
Reliability : 1 out of 5
Support : 1 out of 5
Pricing : 2 out of 5
Verdict : The first time I had to call their customer service was today June 6th, 2009. I spoke with Eric (Supervisor), Chris and then Nathan and finally I spoke to Neil. Since GoDaddy is partnered with Jumla, I figured that it would take them no more than 5 minutes to Install Jumla - well, upon calling, they issued me ticket numbers and escalated it as it had been past 24 hours, now going on 2 days! They still have not fixed the problem indicating that they have escalated it. I was on hold overall for over 10 15 minutes each time as I mentioned to them that I was provided with conflicting messages each time I called on how long they could fix the problem. The week\\\'nds are the only time I can work on this and mentioned that, and they did not seem to car as they almost resembled the last caller except each I did call to find out what the status was, it was always \\\"another 24\\\" hours from the last call I made. When I then asked for the pre-payment as I had pre-paid (I don\\\'t suggest you pre-pay at all), they will give you the runaround. They are not able to make outbound calls but asked that I keep calling them. Bob Parsons got rich yea with the abnoxious busty womnen which tells me the caliber and low-life bottom feeders this crowd is all about. I would NOT recommend them. Oh, did I forget to mention that it was my first ever call into their customer service after 2005? Very unsatisfactory hosting company gone wrong.
Submitted By : shel
Submitted From : Web Hosting Jury
Submiter IP : 75.92.189.247 
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Current No.1 User Rated Web Host
HostGator
Overall Rating:
9.82 out of 10 based on 69 customer reviews - read reviews
Exclusive Coupon: Use coupon code 'crazygator25' during checkout to get 25% Off. 
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Date Submitted : June 2nd, 2009
Length of time hosted by this company : Less than 1 month
Overall Rating : 1 out of 5
Reliability : 1 out of 5
Support : 1 out of 5
Pricing : 1 out of 5
Verdict : signed up for 1 month trial, sitebuilder didnt work customer service didnt answer asked for refund and totally ignored.

GO ELSEWHERE or you will seriuosly regret it.

Cant give 0/5 hense 1/5 in all catergories
Submitted By : dont godaddy
Submitted From : Web Hosting Jury
Submiter IP : 92.9.37.151 
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Date Submitted : May 21st, 2009
Length of time hosted by this company : 6 - 12 months
Overall Rating : 1 out of 5
Reliability : 1 out of 5
Support : 5 out of 5
Pricing : 3 out of 5
Verdict : I had never messed around with hosting websites so I bought a few names and tried to sell them just as a hobby. I payed for a couple "premium listing" and "home page features" and what not. I of course realized that I had made a stupid waste of money. But here is the worst part. In the fine print on EVERYTHING there is an AUTOMATIC renewal charge. It is now about 8 months since I ATTEMPTED to cancel everything and I just got another bill for $20. I have gotten charged about $100 in renewal charges. I thought I had stopped it all but I hadn't. I have tried again but I will probably get another hidden bill. In my mind these people are DIRTY little SCAMMERS. Please be VERY cautious and read the fine print. This website has more strings than an orchestra!
Submitted By : Adam
Submitted From : Web Hosting Jury
Submiter IP : 24.163.115.57 
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Date Submitted : April 30th, 2009
Length of time hosted by this company : 1 - 3 years
Overall Rating : 1 out of 5
Reliability : 1 out of 5
Support : 1 out of 5
Pricing : 1 out of 5
Verdict : AWEFUL!!!!!
Super rude customer "service" and after using them for one year I:
saw that my site wasn't online anymore so I called my web designer to see what the deal was. Two days later she wrote back saying that just today she had received a notice- the FIRST notice ever- that the hosting had been canceled! HUH!? No warnings, no notices to tell me my subscription was up- just BAM! it was gone.
Cheap? Not really, considering I have to design an entire new site and find a new host and am losing business because I'll end up being off-line for at least a couple months.
Never, ever, ever use this company!
Submitted By : AIS
Submitted From : Web Hosting Jury
Submiter IP : 71.156.52.85 
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Date Submitted : April 26th, 2009
Length of time hosted by this company : 1 - 6 months
Overall Rating : 1 out of 5
Reliability : 1 out of 5
Support : 1 out of 5
Pricing : 1 out of 5
Verdict : Horrible and useless: slow, slow and even more slow. Regular outages, support is terrible. Can't wait to get my stuff off their site!
Submitted By : Robert
Submitted From : Web Hosting Jury
Submiter IP : 68.161.142.119 
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Date Submitted : April 23rd, 2009
Length of time hosted by this company : 1 - 3 years
Overall Rating : 1 out of 5
Reliability : 1 out of 5
Support : 1 out of 5
Pricing : 1 out of 5
Verdict : Nuisance is a mild way to characterize godaddyís impact on our company. Repeated email problems, sometimes the servers are so busy we cannot even login. And talk about slow loading of our Joomla site. Visitors must think they are on dial-up. Tech support people who escalate a problem and then the next day nobody knows what was done about the problem so we have to start all over again. Very very frustrating! It kept getting worse every year but we didnít want the hassle of moving and hoped it would get better. I cannot imagine a more unsatisfactory host. Even though I gave them 1ís they are truly ZERO's. Superbowl adís cost far more than the staff and servers a technology company needs! Image, popularity, and busty women only get a company so far. Where's the beef?
Submitted By : Robert
Submitted From : Web Hosting Jury
Submiter IP : 66.169.121.3 
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Current No.1 User Rated Web Host
HostGator
Overall Rating:
9.82 out of 10 based on 69 customer reviews - read reviews
Exclusive Coupon: Use coupon code 'crazygator25' during checkout to get 25% Off. 
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Date Submitted : April 9th, 2009
Length of time hosted by this company : More than 3 years
Overall Rating : 4 out of 5
Reliability : 5 out of 5
Support : 5 out of 5
Pricing : 5 out of 5
Verdict : We humans are usually compelled to write a review when things go terribly wrong and you need to bash a person/company. Unfortunately when things go well or great we do very little about it. Shouldn't it be the other way around? Wouldn't you like to know about great companies/people you can trust?

I've trusted more than 15 clients to godaddy since I found their ad in 2004. Because of the amount of clients/domains I've been assigned an Executive Account Support guy and my experience ever since has been wonderful. I can call/e-mail my exec support guy (Dean Rigney) anytime, including on weekends and he'll have my problem solved in seconds.

I do think their website is too complicated and needs some work to find your way around. Sometimes is faster to call support than trying to find things on your own but other than that all my clients are very satisfied with their hosting and prices.

I used to host with Network Solutions when they were a monopoly but boy I'm glad Godaddy came out and gave us better service/pricing.

Thanks,
M.A.T.
Bushkill, PA
Submitted By : atorr
Submitted From : Web Hosting Jury
Submiter IP : 70.44.2.153 
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Date Submitted : March 15th, 2009
Length of time hosted by this company : 1 - 3 years
Overall Rating : 1 out of 5
Reliability : 1 out of 5
Support : 2 out of 5
Pricing : 4 out of 5
Verdict : Got sucked in by GoDaddy with low-priced domain and hosting offers. For a while, it was okay because I really just needed a few static pages up and I didn't have much traffic. For that, it was the lowest price I could find and it sufficed.

However, eventually I put up a site driven by Joomla, and traffic increased around the same time. On average, I had about two dozen users online during the daytime and evening hours, and GoDaddy's servers seemed incapable of handling even this small load. Page load times creeped up to 20 and 30 seconds, if the pages loaded at all. Tier 1 phone support was able to log on and verify the problem existed, but when they escalated it to the engineers I always got a reply back 24 hours later that they could see no issues. They blamed bad coding, despite the fact that Joomla is provided for installation on their hosting accounts within their own control panel. Meanwhile, I subscribed to a server monitoring service that checked twenty times an hour - my site failed to load 3% of the time (and the service only reported a failure if it could be confirmed by multiple geographically diverse testing sites).

I moved the site to Hostgator after getting annoyed at being jerked around. The exact same site has had 100% uptime with Hostgator, and the average page load time is less than one-sixth of what it was at GoDaddy.

I don't know if it's the hosting servers or the database servers that are overloaded (and yes, they're separate), but it's very clear that GoDaddy has an overcrowding issue on its shared servers. Avoid them if you use Joomla or any other database-driven CMS, even if your traffic is on the low side. If their low costs have already drawn you in, be prepared to babysit.
Submitted By : Greg
Submitted From : Web Hosting Jury
Submiter IP : 70.161.254.143 
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Date Submitted : February 28th, 2009
Length of time hosted by this company : More than 3 years
Overall Rating : 1 out of 5
Reliability : 1 out of 5
Support : 2 out of 5
Pricing : 4 out of 5
Verdict : Go daddy is the slowest site out there. The shopping cart site is even slower, sometimes taking minutes to load the log on page. I just keep clicking on it and the sometimes it breaks thru and loads up. Then if you let it sit for 5 min it will log you off and you have to go thru the log on again. The emails i have with them also cause me issues. sending emails usually requires 3 or more tries due to smtp timeout errors. This is on 4 different computers and my phone. They said to change the ports, but that did nothing to resolve the issue. I also get timeouts when trying to upload my site. I am currently looking for a new provider that is reasonably fast. It seems like they run by site off a 28.8 modem!!
Submitted By : jgorm
Submitted From : Web Hosting Jury
Submiter IP : 76.89.88.221 
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Date Submitted : February 23rd, 2009
Length of time hosted by this company : 6 - 12 months
Overall Rating : 3 out of 5
Reliability : 5 out of 5
Support : 5 out of 5
Pricing : 3 out of 5
Verdict : Nice host.

The interface is not user friendly. Major weakness.
Submitted By : phil
Submitted From : Web Hosting Jury
Submiter IP : 64.18.172.181 
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Date Submitted : February 19th, 2009
Length of time hosted by this company : 1 - 6 months
Overall Rating : 1 out of 5
Reliability : 1 out of 5
Support : 2 out of 5
Pricing : 3 out of 5
Verdict :
I've been a regular customer at Godaddy, purchasing domain names for well over a year now. This time, I decided to try their hosting services. However it turned out to be a complete disappointment.

1. Their hosting servers are too slow! I have compared the latency with other hosting services and GoDaddy trails far behind. Having lost both time and money, I decided to jump to a different provider now.

2. The performance of their web-admin interfaces are even worse. Each page takes ages to load and administering the site becomes a real pain.

3. Their web interface is too cluttered and quite jazzy. Instead of focusing on the main tasks, GoDaddy's web site is busy flashing hot supermodels and other distractions.

I don't care which super-models or sports-people are endorsing your service. What matters most is a lightning fast performance, simplicity and less clutter.

They make some desperate attempts at cross-selling their products at every stage and every screen, which is annoying and intrusive.

5. I would prefer the standard CPanel, instead of their non-standard admin interface. GoDaddy's admin interface is cluttered and not as powerful.

6. Their web-mail service is also very slow. They don't offer any options for web-mail clients: Squirrel Mail, Round Cube etc.

Overall, GoDaddy is ok for domains purchases, but not good for a hosting service.
Submitted By : Roshan Kulkarni
Submitted From : Web Hosting Jury
Submiter IP : 59.184.0.133 
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Current No.1 User Rated Web Host
HostGator
Overall Rating:
9.82 out of 10 based on 69 customer reviews - read reviews
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Date Submitted : February 19th, 2009
Length of time hosted by this company : 1 - 3 years
Overall Rating : 2 out of 5
Reliability : 4 out of 5
Support : 1 out of 5
Pricing : 3 out of 5
Verdict : In the two years that I have used GoDaddy, I have been extremely disappointed with the service they have given me. Emailing their support staff yielded stock responses that didn't even address the questions I had asked. Calling them directly meant talking with support staff that were extremely ignorant about hosting. I found myself hanging up with no answer simply out of desperation to be off the phone (long wait times and department transfers were common).

I have since switched to another provider, but GoDaddy is holding onto my domain name, claiming it's in a "redemption period". I have tried to on numerous occasions to tell the company that I am the owner and I wish it to be released, but they have only told me that if I pay them $90 they will inform me when it is available.

Finally, they posted my personal phone number on a database, resulting in my cell phone receiving telemarketers calls who only knew my web address and phone number (never listed on my site).

DO NOT USE THIS COMPANY!
Submitted By : Gordon
Submitted From : Web Hosting Jury
Submiter IP : 98.209.213.158 
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Date Submitted : February 13th, 2009
Length of time hosted by this company : Less than 1 month
Overall Rating : 3 out of 5
Reliability : 5 out of 5
Support : 1 out of 5
Pricing : 2 out of 5
Verdict : My experience with GoDaddy is pretty extensive and positive as far as their DNS and Domain services, but as far as Hosting, that is another story.

I recently left MediaTemple because they would not assist me with altering the default URL of the CP to an address without a URL. I asked them to point me in the direction to get this resolved myself, as well as possibly paying them to alter the CP address for me, both responses were met with a blunt, "This is not supported" brick wall.

After several plea's with the managers in the helpdesk there, I finally gave up and went with GoDaddy, thinking their service would be an improvement, since they "did offer" the service to fix such things (which I am more than happy to pay). When I signed up with them, it took 2 days to get my server online, and it has been a week so far since I started the transfer of my domain, and it still hasn't arrived.

What I learned after the server came online... It had a port attached to the main ip/domain, so this CP becomes useless to me while I am at work. I asked the support team for some assistance with this, and they stonewalled me, explaining that it isn't supported. I offered to pay to get it changed, and received the same answer. Keep this in mind when you sign up for the VDS packages, that they have extremely limited technical support.

I have since moved my service back to WestHost, where I should of stayed in the first place.

I would not recommend any of GoDaddy's hosting plans for novices, or even intermediate users, but it would be perfect for advanced users, who enjoy modifying every *.conf file to get the desired result.

I will say that GoDaddy's VDS did provide me with a real server (real virtual server), meaning, it acted like I had installed Red Hat on there and was owned by me. This is important to note, as many VDS solutions do not come this way. I was able to YUM and RPM any app I needed, while I was on there.
Submitted By : Daniel
Submitted From : Web Hosting Jury
Submiter IP : 64.129.85.10 
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Date Submitted : February 3rd, 2009
Length of time hosted by this company : 1 - 3 years
Overall Rating : 5 out of 5
Reliability : 5 out of 5
Support : 5 out of 5
Pricing : 5 out of 5
Verdict : Since I've had service with Go Daddy, they have been almost 100% supportive when I've called. The only complaint I have is that they don't have an 800#. Other than that, most of the time, the people they have working for them are professional and know what they are talking about. I can't tell you how many times they've actually walked me through something step by step.
Submitted By : ArlaStudio
Submitted From : Web Hosting Jury
Submiter IP : 68.101.33.254 
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Date Submitted : January 14th, 2009
Length of time hosted by this company : 1 - 6 months
Overall Rating : 2 out of 5
Reliability : 1 out of 5
Support : 1 out of 5
Pricing : 3 out of 5
Verdict : Running a business myself, I always try to be fair to other businesses. Having said that, the review I'm about to write for godaddy is well deserved after too many frustrations and annoyances. First, their email. It took at least 5 phone calls and numberous numbers of emails to get the email set up with with outlook. The maddening thing about godaddy is that it's ALWAYS someone else's fault. You can't get your email to work with outlook, call microsoft. Your website down? clear your cookie. I have at least 10 domain names with godaddy and have suffered through their inadequacy because it is such a pain to tranfer all the domains. But guess what? I won't be using them anymore. This morning, my website was down for SEVEN, count them, SEVEN hours. When I called godaddy this morning, the customer representative first denied that the problem was at their end - saying, oh, I can see your website just fine. Then he admitted that some of their servers were in fact down. 99.9% reliability? No way! Stay away from this company.
Submitted By : Amy H
Submitted From : Web Hosting Jury
Submiter IP : 67.102.21.90 
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Date Submitted : January 2nd, 2009
Length of time hosted by this company : 1 - 6 months
Overall Rating : 2 out of 5
Reliability : 3 out of 5
Support : 2 out of 5
Pricing : 3 out of 5
Verdict : Within 1 year I have already used all of the top 10 hosting company's and still had to switch my JOOMLA site over. Godaddy was the last "TOP" review host I used for my site and I have to say I am very disappointed in the performance of there hosting services. I was so dumb I switched from a shared account to an virtual server to get the same results for $25 a month extra. lol.

I decided to take a risk with my current host so I went after one of the lowest ranking sites I could find to come across HOST450.com. The name sounded a lil poor so I gave it a try. 3 months of great service. So, far so good. I have to say choosing the smaller company gave me way better service than Godaddy, lol.
Submitted By : Christopher Brandyn
Submitted From : Web Hosting Jury
Submiter IP : 75.119.97.181 
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Current No.1 User Rated Web Host
HostGator
Overall Rating:
9.82 out of 10 based on 69 customer reviews - read reviews
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Date Submitted : December 30th, 2008
Length of time hosted by this company : 1 - 6 months
Overall Rating : 1 out of 5
Reliability : 1 out of 5
Support : 1 out of 5
Pricing : 1 out of 5
Verdict : Go Daddy is about as bad as our two previous hosts of iPower and Startlogic. None of the hosts can do their job correctly and Go Daddy claims 99.9% uptime but in the 3 months I have been with them our sites have been completely down due to THEIR issues for a total of over 10 days. We have lost tens of thousands of dollars because of Go Daddy and we intend to do everything that we can to try to get this money from them.

Every time we called they first would blatantly lie to us and tell us it was our problem when it obviously was not, then when we talked to a supervisor he says there is nothing he can do and that he can give us 1 month free of hosting because of the 99.9% uptime guarantee. They were very short and rude and just kept telling me it was my problem with a browser, then it was our script, then it was our database and then even though we changed nothing our site "magically" fixed itself with neither of us doing changes. Overall I had to call them 10 times and submit 4 email tickets to get my issue resolved over 4 days. That was only the first issue now we have had issues every single week since then and have NEVER had the service that we deserve or that Go Daddy promises.

NEVER GO TO GO DADDY FOR HOSTING!!!

As I am writing this our site is down and we are losing thousands of dollars because GO DADDY CANNOT DO THEIR JOB!!!

Go to our site and I bet it is down at any given time...
Submitted By : Coast 2 Coast Mixtapes
Submitted From : Web Hosting Jury
Submiter IP : 67.170.165.39 
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Date Submitted : December 15th, 2008
Length of time hosted by this company : 1 - 6 months
Overall Rating : 2 out of 5
Reliability : 4 out of 5
Support : 2 out of 5
Pricing : 2 out of 5
Verdict : I did some copywriting for a client who had GoDaddy "design" her web site. Really all they did was cut and paste the provided text into one of their templates. They did not even complete the job. They left out the metatag descriptions and keywords as well as other things that the average person would not know were missing upon inspection of the site. After approval to publish was given, the site administrator found that these things were missing and had to place them in themselves or use their editing minutes to have GoDaddy make the changes. Their design service is a scam.
Submitted By : WebDsigner
Submitted From : Web Hosting Jury
Submiter IP : 67.190.150.129 
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Date Submitted : December 9th, 2008
Length of time hosted by this company : Less than 1 month
Overall Rating : 1 out of 5
Reliability : 1 out of 5
Support : 1 out of 5
Pricing : 2 out of 5
Verdict : Choosing Go daddy was the worst online decision I've ever made. Average customer service wait has been over 10 minutes no matter what time of the day. Website Tonight is the WORST part of Go daddy! If they had another way to create a website, I wouldn't rate go daddy so poorly. The server has timed out or never loaded so many times, and so much of my work and time is wasted. The server is SO SLOW.

Don't believe it's just 9.99 for the year- because if actually want to create your website with a decent service and traffick it, it's going to cost you another monthly fee. NOTHING IS FREE OR INCLUDED with go daddy! Terrible and impatient customer service to boot! They always try to rush you off the phone!
Submitted By : Erin
Submitted From : Web Hosting Jury
Submiter IP : 98.15.195.87 
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Date Submitted : November 12th, 2008
Length of time hosted by this company : 6 - 12 months
Overall Rating : 1 out of 5
Reliability : 1 out of 5
Support : 1 out of 5
Pricing : 1 out of 5
Verdict : Stinks! Charges and doesn\'t explain what paying for! Web site tonight is not at all flexible and didn\'t tell me up front that it won\'t work for what I needed so I payed for absolutely nothing!
Submitted By : Zipora
Submitted From : Web Hosting Jury
Submiter IP : 96.234.81.78 
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Date Submitted : October 22nd, 2008
Length of time hosted by this company : More than 3 years
Overall Rating : 1 out of 5
Reliability : 1 out of 5
Support : 2 out of 5
Pricing : 3 out of 5
Verdict : Our site is parked and we wanted to reclaim and pay for it as the IT person incharge had left for Good and could not share info before leaving. The support at godaddy made it impossible for us get back our domain.
Submitted By : Shaik
Submitted From : Web Hosting Jury
Submiter IP : 65.166.120.5 
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Current No.1 User Rated Web Host
HostGator
Overall Rating:
9.82 out of 10 based on 69 customer reviews - read reviews
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Date Submitted : October 21st, 2008
Length of time hosted by this company : 1 - 3 years
Overall Rating : 5 out of 5
Reliability : 5 out of 5
Support : 5 out of 5
Pricing : 5 out of 5
Verdict : Never thought I\'d be writing this, but compared to other web hosting companies, GoDaddy is the best. Yes, they try to sell you something every time you talk to them but so what? First, they are super easy to work with when registering domain names, they have a new hosting c-panel, much better and their hosting support IS COMPETENT...they ACTUALLY HELP YOU, what a novel idea for a hosting company and they always have promos and discounts. I\'m moving all of my hosting to GoDaddy because I\'m tired of the crappy service from my other web hosts, web hosts like \"none and none\" (drop the n).
Submitted By : Deano
Submitted From : Web Hosting Jury
Submiter IP : 71.222.126.50 
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Date Submitted : September 30th, 2008
Length of time hosted by this company : More than 3 years
Overall Rating : 4 out of 5
Reliability : 4 out of 5
Support : 3 out of 5
Pricing : 5 out of 5
Verdict : I have many domains hosted on a single account at GoDaddy. The hosting works great. It has been reliable, reasonably fast PHP and MySQL services. Reasonably easy to configure, etc. There are very serious hosting solutions out there that cost many times the GoDaddy price and are only a little better for web hosting.

The email service has been spotty. Incoming email messages are sometimes bounced for no apparent reason. GoDaddy support has repeatedly denied bouncing anything on my email account but several credit card companies, banks and others have recorded bounces sent to my account so it isn't just a random one in a million type of problem.

Also, the SMTP (outbound) mail gives me hickups all the time. It takes two tries about half the time when hitting the send button. This is on multiple email programs, multiple operating systems and it still happened the same. GoDaddy support kept wanting me to check the email settings, etc. but it was their servers rejecting the first connection frequently.

Bottom line, hosting OK for the price, mail not so good. I haven't found good reviews of mail only hosting for multiple domains so I am still with GoDaddy looking for mail hosting at a fair price.
Submitted By : Ken
Submitted From : Web Hosting Jury
Submiter IP : 150.169.15.133 
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Date Submitted : July 3rd, 2008
Length of time hosted by this company : 6 - 12 months
Overall Rating : 5 out of 5
Reliability : 5 out of 5
Support : 4 out of 5
Pricing : 5 out of 5
Verdict : Hi!
I have been using GoDaddy for about 7 months now, and I think they're great! I haven't had anything go wrong. I love their customer support, it is 24/7, and the support people speak English! The support people are well informed about the happenings at GoDaddy, I know this because when you ask them something there is no delay (as if they were reading from a prompt).

GoDaddy has great prices, and reliability.

I recommend GoDaddy 100%!
Submitted By : Justin
Submitted From : Web Hosting Jury
Submiter IP : 75.139.8.211 
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Date Submitted : June 2nd, 2008
Length of time hosted by this company : 1 - 3 years
Overall Rating : 1 out of 5
Reliability : 2 out of 5
Support : 1 out of 5
Pricing : 4 out of 5
Verdict : Had them as host for the past 2 years and they suck balls. They made it really hard to access your account and then went ahead and charged for services they didn't even give or were even asked for. When you try to contact billing they are the biggest assholes on the planet. I'm thinking they must hire former bill collectors because they are that rude. Had to get my credit card company involved because of the pathetic lack of service.

Don't even think about registering with this poor excuse for a company, you'll regret it.
Submitted By : Steve
Submitted From : Web Hosting Jury
Submiter IP : 205.173.35.131 
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Date Submitted : May 17th, 2008
Length of time hosted by this company : More than 3 years
Overall Rating : 3 out of 5
Reliability : 4 out of 5
Support : 1 out of 5
Pricing : 5 out of 5
Verdict : Good: Inexpensive, very good up time.

Ok: Speed of php based site is slugish.

Bad: Terrible tech support, horrible admin user interface, Google bot has to spider at very slow speed.
Submitted By : robert
Submitted From : Web Hosting Jury
Submiter IP : 72.85.209.235 
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Current No.1 User Rated Web Host
HostGator
Overall Rating:
9.82 out of 10 based on 69 customer reviews - read reviews
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Date Submitted : May 12th, 2008
Length of time hosted by this company : 6 - 12 months
Overall Rating : 1 out of 5
Reliability : 3 out of 5
Support : 1 out of 5
Pricing : 4 out of 5
Verdict : Been with Godaddy now for about a year. I have to say having been with many different hosting providers Godaddy is among the worst.
This is mostly due to their TERRIBLE customer support...or should I say non-existant. It's honestly pretty sad. Have moved most my sites off their service and going with MT. At least they answer their phone.

Bonus: My email was down for total of 7 hours this past month...pathetic.
Submitted By : SeanD
Submitted From : Web Hosting Jury
Submiter IP : 76.101.138.59 
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Date Submitted : May 9th, 2008
Length of time hosted by this company : 1 - 6 months
Overall Rating : 2 out of 5
Reliability : 3 out of 5
Support : 2 out of 5
Pricing : 5 out of 5
Verdict : Pros: Sunny price
Cons: Partly Cloudy customer service, Rainy interface design, Stormy and slow servers, basic features considered add ons

I moved my site from Infinology to GoDaddy in hopes of increased performance, reliability and some semblance of customer support. I assumed going with a big name would insure I got what I paid for.

Although the site was stable, the performance of the servers was rather poor. Since moving to my new host, I now realize how bad it really was.

I had a technical issue, my fault, when I transferred my account over. To make a long story short, a credit had to be issued on my credit card and then recharged. Of course, the recharge didn't reflect the coupon code I originally had and the credit for the static IP address was denied, but fully charged back to me. Anyway, headaches no one needs, especially since the fix should have been easy with a decent back end management system.

As far as managing your accounts. Wow...you need a PHD just to navigate the site and figure out where all the tools are. Don't get me wrong here, when I say you need a PHD it's not because the tools are so powerful, they're really limiting and suck, but because the interface must have been designed by a blind monkey banging away on a keyboard. But once you learn where everything is, and the add'l mouse clicks involved, you can move forward to managing your site.

The last issue I have with GoDaddy is the nickel and diming of their offering. You want stats...pay extra. Static Ip...pay extra. More than one email account capable of holding more than 10MB...that's right, extra. FWIW my account was a mid level shared hosting account.

On the plus side, the site never did go down and their domain registration system is pretty good.

In the end, I wouldn't recommend them to a friend, but from what I'm reading you could do a lot worse too.

It's too bad I didn't find this review site six months ago. Would have saved me some anguish.
Submitted By : fings1
Submitted From : Web Hosting Jury
Submiter IP : 65.6.152.137 
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Date Submitted : April 30th, 2008
Length of time hosted by this company : 1 - 6 months
Overall Rating : 3 out of 5
Reliability : 3 out of 5
Support : 3 out of 5
Pricing : 3 out of 5
Verdict : These guys are OK and I use them for my 'fun' sites but my important biz site I use www.serve.com. Been with them since 2000, great company, no hitches with my site and pleasant competent help desk.
Submitted By : Photo girl
Submitted From : Web Hosting Jury
Submiter IP : 76.99.34.198 
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Date Submitted : April 29th, 2008
Length of time hosted by this company : More than 3 years
Overall Rating : 5 out of 5
Reliability : 5 out of 5
Support : 4 out of 5
Pricing : 5 out of 5
Verdict : Have used Go Daddy for several years now with several sites. Currently using Windows ASP and MS SQL server with no current issues.
Submitted By : Jim
Submitted From : Web Hosting Jury
Submiter IP : 207.112.80.113 
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Date Submitted : March 15th, 2008
Length of time hosted by this company : 6 - 12 months
Overall Rating : 3 out of 5
Reliability : 3 out of 5
Support : 3 out of 5
Pricing : 4 out of 5
Verdict : Pricing and Reliabilty is allright but customer support needs to be improved, they are not all that informative with their help and nor it is detailed. One of the reasons i had to look for another host.
Submitted By : Bobby
Submitted From : Web Hosting Jury
Submiter IP : 59.94.185.49 
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Current No.1 User Rated Web Host
HostGator
Overall Rating:
9.82 out of 10 based on 69 customer reviews - read reviews
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Date Submitted : March 2nd, 2008
Length of time hosted by this company : More than 3 years
Overall Rating : 3 out of 5
Reliability : 4 out of 5
Support : 2 out of 5
Pricing : 4 out of 5
Verdict : I do not suppose folk at Godaddy surf this site. They are so confident that all their dancing girls and jolly Bob Parsons are on the right track.

I have been with Godaddy for about 5 years now. I have noticed that in the last year the quality of their customer support has taken a downward turn. Basically, they have become more hands off and try to tell you that you should consider upgrading to a better package. So in other words if you do not upgrade you suffer. Is not that some kind of unfair pressure? Surely Godaddy would not think so. Their argument would be that you get what you pay for. Oh but it was not liek that 3 years ago - when they were building their empire and they needed my money.

No - I have had a lot of experience with webhosting companies, and when they begin to behave like that it is a bad sign. It more or less means they become over confident in the size of their boat - and feel that nothing much from one or two customers can sink them. This is a risk factor for the continued success and growth of any organisation. If perchance Bob might glance this site - I say to him "Watch it mate" never lose sight of your main support, the reason for your existence is customers.

I would prefer less webhosting space and less bandwidth and more high quality customer service than, skimpy girls, flashy adds, and poor customer service in any webosting company.

Anyways, I am watching Godaddy closely and preparing to move my business in 2 years time to another host. By the next year I will start the move if things do not improve. I have learned to trust my instincts.
Submitted By : max
Submitted From : Web Hosting Jury
Submiter IP : 81.98.240.61 
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Date Submitted : February 16th, 2008
Length of time hosted by this company : 1 - 6 months
Overall Rating : 1 out of 5
Reliability : 1 out of 5
Support : 1 out of 5
Pricing : 3 out of 5
Verdict : The price was great so i tried it. My log in only worked 50% of the time, the control panel was so slow. It took at least 1 minute for pages to load when using the control panel(using comcast optimum ISP).The site on a whole was confusing to navigate,took forever just to find the correct area to make changes to my account. Tech suport offered no help other than to see there online help section....DO NOT USE or you will be sorry.
Submitted By : standry
Submitted From : Web Hosting Jury
Submiter IP : 76.117.223.213 
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Date Submitted : January 4th, 2008
Length of time hosted by this company : 1 - 6 months
Overall Rating : 1 out of 5
Reliability : 1 out of 5
Support : 1 out of 5
Pricing : 3 out of 5
Verdict : I opened an account with GoDaddy. As I set up my site, it was like there were ghosts in the server. Logging in worked sometimes and sometimes not. Sometimes my URL pulled up my site and other times not. And so it went with everything.

I spent 3 /12 weeks and many hours following their directions. After almost a month, they figured out that they had given me two user account numbers. Some of my work went to one account and some to the other.

Once they figured that out, they offered to help fix what they had messed up - for $50 to $100 per hour. I went there because of their customer service. I left for the same reason.

Avoid GoDaddy.
Submitted By : Ken
Submitted From : Web Hosting Jury
Submiter IP : 67.164.130.232 
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Date Submitted : October 23rd, 2007
Length of time hosted by this company : 1 - 3 years
Overall Rating : 1 out of 5
Reliability : 2 out of 5
Support : 1 out of 5
Pricing : 4 out of 5
Verdict : I am SO disappointed in the GoDaddy Wild West Hosting service. My SITE AND EMAILS HAVE BEEN DOWN for FIVE DAYS due to a GLITCH IN THEIR SYSTEM, and NONE OF THE FIVE support people I talked to provided the correct information or remedy - even telling me to put input bad data NUMEROUS TIMES!! EVEN AFTER I CORRECTLY TOLD THEM THE PROBLEM!!

I LOST SEO PLACEMENT, TRAFFIC, and REVENUE as a result, and their entities made no gesture or attempt at easing that pain. A traffic blazer or something to help get us back on track would have AT LEAST been appropriate.

To recap: THE PROBLEM WAS THE FAULT OF THEIR SYSTEM, created at the outset by bad info from their representatives, and perpetuated by a complete lack of understanding of their system and additional erroneous info by the technical personnel I personally spoke with.

5 DAYS! And now they say they are going to "escalate my service ticket," but it could "take up to 72 hours for resolution!" What am I paying for? I will go elsewhere, set-up a new account, and let it propagate for a day - and SAVE MYSELF 2 DAYS!

SAD SAD SERVICE GODADDY!!!!
Submitted By : RED
Submitted From : Web Hosting Jury
Submiter IP : 74.250.17.219 
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Date Submitted : October 21st, 2007
Length of time hosted by this company : 1 - 6 months
Overall Rating : 3 out of 5
Reliability : 3 out of 5
Support : 4 out of 5
Pricing : 5 out of 5
Verdict : The pricing is excellent, the support is friendly and helpful. Problem is, my site has weird behaviors. Sometimes I go to my website and it's not there. If I hit refresh (sometimes have to do it a few times) it finally comes up. I have a few friends/family around the globe that can't access my site at all unless they goto megapixel.com and type in the url. Also I have difficulties uploading using my ftp program. I'm constantly forced to log into godaddy and use the built in ftp thing they have, it's just inconvenient (and tech support can't seem to resolve that issue).

It's a great place to get domain names and to manage domain names. I'll use them for that. As far as shared hosting, I wouldn't recommend it.
Submitted By : Jason
Submitted From : Web Hosting Jury
Submiter IP : 71.89.53.12 
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Current No.1 User Rated Web Host
HostGator
Overall Rating:
9.82 out of 10 based on 69 customer reviews - read reviews
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Date Submitted : October 19th, 2007
Length of time hosted by this company : 1 - 3 years
Overall Rating : 3 out of 5
Reliability : 4 out of 5
Support : 2 out of 5
Pricing : 4 out of 5
Verdict : I just now called the GoDaddy billing department to resolve some misleading instructions on their website... and most importantly to remove my credit card# from an account. Something a customer can't do themselves !! Even tho I never allow services to auto-renew, Godaddy still wants to lock-in, which is why auto-renew is the 'default', & locating those settings are made intentionally difficult.

I should explain that as a web design firm, we manage many client accounts using different hosting vendors. And no we're not going to pay GoDaddy $100-plus per-year to be their Wild West re-seller :P

For many customers on a tight-budget, Godaddy is a well-priced solution. But I'd rather deal with a hosting company that REALLY accepts Paypal, so I can easily turn-over future renewals to clients. That way they only have to pay vendor fees & NOT for my time. But GoDaddy ONLY accepts VERIFIED Paypal accounts... that is, one with a credit card associated. Again, so they have an extra way to bill you - EVEN IF NOT AUTO-RENEWING !! When I mentioned how this seemed illogical & created extra work (since I can't remove our credit card off the account myself-before turning over to the client), I was told it was just POLICY. When I asked about who I should speak to regarding "THE POLICY", he said he's transfer me to a Supervisor - since there was no way to log/record my customer input. Further, he could only relay info about misleading website instructions "verbally" (yeah right).

I figured he tossed by call into the black hole.. but stayed on hold for 10 minutes just to confirm. Yep... the fool hung-up.

The point here is that while my clients have not suffered hosting stability problems, like others have with Hostway et. al.; GoDaddy seems to be growing too big and are losing customer-focus. Bob Parsons now thinks he's some kind of celebrity, and likes to waste money on getting Super Bowl TV ads rejected & chasing female pitch-people - rather than investing those $$'s maintaining high-quality, customer-driven service. Pity...

And this is why we NEVER auto-renew stuff with any vendor. I want to minimize costs to walk away, should services become shoddy. We're on the verge with GoDaddy.
Submitted By : Mr.Bits
Submitted From : Web Hosting Jury
Submiter IP : 72.65.172.40 
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Date Submitted : October 3rd, 2007
Length of time hosted by this company : 1 - 3 years
Overall Rating : 5 out of 5
Reliability : 5 out of 5
Support : 4 out of 5
Pricing : 5 out of 5
Verdict : I have been using hosting services for almost 3 years now. I spent over a month trying to find a web host provider, - I printed out comparison charts, called a few to see what the support was like - I called Hostgator on a Saturday and got somebody in a different country that spoke a different language - tried 2 out to test the waters - 1and1 and ixhosting. I ended up at Godaddy and really liked the convenience of their control panel and ease of use.

As I added more sites to my portfolio - I wanted to update to a bigger plan - I researched and ended up at Godaddy and got a Virtual Server - now I have a Dedicated Server and still use Godaddy - but what I actually have is a reseller account with Wild West Domains so that I get a steeper discount since I own hundreds of domains. Plus I sell to others occasionaly.

I even tried Hostgator but because I ran a couple of scripts that caused the web server service to stop, but the services at Hostgator was awful, so I moved the site back to Godaddy with the Server I was using. So, I stuck with Godaddy and will stay with them.

If you plan to have several hundred domains, just get a reseller account and sell to yourself - it's worth it. Godaddy is the best in the biz.

MrGoodhost.com
Submitted By : MrGoodhost
Submitted From : Web Hosting Jury
Submiter IP : 24.247.212.223 
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Date Submitted : September 9th, 2007
Length of time hosted by this company : 6 - 12 months
Overall Rating : 5 out of 5
Reliability : 4 out of 5
Support : 5 out of 5
Pricing : 4 out of 5
Verdict : GoDaddy is great. Customer service is MUCH better than most companies and a lot of people use them, so there are a lot of resources out there.

For a shared hosting account, they have great features and service.

http://davidjsmitty.com has a couple more specific bits of information.
Submitted By : DavidJSmitty
Submitted From : Web Hosting Jury
Submiter IP : 69.218.79.115 
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Date Submitted : August 26th, 2007
Length of time hosted by this company : 6 - 12 months
Overall Rating : 1 out of 5
Reliability : 3 out of 5
Support : 1 out of 5
Pricing : 4 out of 5
Verdict : Seemed a reasonable service until I had to deal with Customer Support. Superficially helpful at best. Their best advice with regards to cogent questions I had about publishing ASP.Net pages. "You could try it!"....
Submitted By : James
Submitted From : Web Hosting Jury
Submiter IP : 12.76.122.37 
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Date Submitted : August 23rd, 2007
Length of time hosted by this company : 1 - 6 months
Overall Rating : 2 out of 5
Reliability : 2 out of 5
Support : 1 out of 5
Pricing : 3 out of 5
Verdict : I just read the first four reviews I came across about GoDaddy on this site, and they are all similar to my experience- from the database connections problems to surly customer service to limited email space (and then some). I had been very happy with GD for years as a domain registrar, so when I needed to switch hosts I figured I'd try their service. For a beginner to intermediate webmaster they may work fine, but for a more experienced user their control panels are limited and clumsy. I can understand their having technical problems, and a couple of times the error was on my side, but nothing excuses a rude or condescending attitude, which is what I have gotten more than once from their reps. Overall, I don't recommend them.
Submitted By : Leon
Submitted From : Web Hosting Jury
Submiter IP : 72.199.65.18 
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Current No.1 User Rated Web Host
HostGator
Overall Rating:
9.82 out of 10 based on 69 customer reviews - read reviews
Exclusive Coupon: Use coupon code 'crazygator25' during checkout to get 25% Off. 
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Date Submitted : July 20th, 2007
Length of time hosted by this company : 1 - 3 years
Overall Rating : 2 out of 5
Reliability : 2 out of 5
Support : 1 out of 5
Pricing : 3 out of 5
Verdict : After having problems with products and support at three other hosting companies, we switched to GoDaddy on the recommendation of a supposedly Web-savvy young co-worker. GoDaddy's prices are certainly enticing, but not so much once you know exactly what you're getting. For example: each e-mail address you create only gets 10 MB of server space, which can be entirely used up with all the junk mail caught by its grossly inadequate spam and virus filtering. To keep legit mail from bouncing at our busiest addresses, I have to log in regularly to manually delete junk and messages with large attachments. We could get more space by buying another e-mail account for $9.99 a year, but why should I have to? Support is also abysmal. Basic questions get answered reasonably accurately, but when the nameservers for one of our sites spontaneously reverting to an outdated forwarding URL following domain renewal, it took a couple of days by e-mail and on the phone with a long string of different support staff to get to the bottom of the problem. The support person I talked with by phone early in the process was downright surly, and the ones who responded by e-mail were mostly just plain incompetent. There should have been one or two techs assigned to my problem so that I didn't have to start from square one with eache new one. Turns out it that the spontaneous reversion happened because GoDaddy's software didn't automatically do something that the domain set-up instructions said it would. I finally got one of the support staff to admit that GoDaddy was at fault, but they said they didn't owe us a credit for the time our site wasn't available! And don't get me started on Bob Parson's sleazy marketing. I came to webhostingjury.com looking for a reliable, economical domain registration and hosting company, and you can bet that as soon as I find one I'll drop GoDaddy like a hot rock.
Submitted By : birdweb
Submitted From : Web Hosting Jury
Submiter IP : 71.38.59.86 
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Date Submitted : June 15th, 2007
Length of time hosted by this company : 1 - 3 years
Overall Rating : 1 out of 5
Reliability : 1 out of 5
Support : 5 out of 5
Pricing : 5 out of 5
Verdict : I bought their page builder software. It took several months to get it up and running. Just a few months later, if I wanted to make changes to my web page I had to buy an upgraded software because mine was out dated. I bought the software and am still (1 year later) am unable to get the web page up and going. My internet email does not block spamers or domains...
Submitted By : WT
Submitted From : Web Hosting Jury
Submiter IP : 76.97.158.12 
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Date Submitted : June 8th, 2007
Length of time hosted by this company : 6 - 12 months
Overall Rating : 4 out of 5
Reliability : 5 out of 5
Support : 4 out of 5
Pricing : 5 out of 5
Verdict : I have had godaddys Windows virtual dedicated server for about 7 months now. I could not been happier. Any problems I have had have been handled quickly. I have also seen complaints of godaddy farming out support calls to INDIA. I don't know if it matters that I have a dedicated virtual server but I have NEVER spoken to anyone in support that had anything but a southern accent. (they are out of arizona. I am from Midwest). They have even fixed a couple of initial mail server problems even though I am not on the assisted program. Overall I am very happy with godaddy. I have never had a server outage so far(knock on wood).
Submitted By : David
Submitted From : Web Hosting Jury
Submiter IP : 69.128.87.234 
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Date Submitted : May 17th, 2007
Length of time hosted by this company : 1 - 3 years
Overall Rating : 2 out of 5
Reliability : 2 out of 5
Support : 1 out of 5
Pricing : 4 out of 5
Verdict : I have the deluxe package with them. Hosting a small forum I wasn't expecting much problem from a shared web host but recently I have been experiencing a lot of database connection problem. I've received several complaints from my users about the problem and tried resolving it. I've informed the tech support about it plenty of times but they've done nothing about it. I'm just hanging on until my plan expires to switch web host. Any suggestions?

-Lee
Submitted By : Lee
Submitted From : Web Hosting Jury
Submiter IP : 75.37.117.181 
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Date Submitted : May 9th, 2007
Length of time hosted by this company : 1 - 3 years
Overall Rating : 1 out of 5
Reliability : 1 out of 5
Support : 1 out of 5
Pricing : 2 out of 5
Verdict : We have had technical problems for the past six months with our web page. I have been in constant communications with advanced technical support and can never get the same person twice. Every time requires a complete explaination of the problem and reworking what others have already done. They never find the problem and it continues to plague my business. I give up and will leave GoDaddy for a more reliable site as soon as possible. The only reason I stuck around this long is to prevent the complete rebuild of my web site.
Submitted By : Ben
Submitted From : Web Hosting Jury
Submiter IP : 68.3.160.107 
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Current No.1 User Rated Web Host
HostGator
Overall Rating:
9.82 out of 10 based on 69 customer reviews - read reviews
Exclusive Coupon: Use coupon code 'crazygator25' during checkout to get 25% Off. 
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Date Submitted : April 25th, 2007
Length of time hosted by this company : 1 - 3 years
Overall Rating : 2 out of 5
Reliability : 2 out of 5
Support : 2 out of 5
Pricing : 5 out of 5
Verdict : To be fair, this review is for domain names only, but just recently I have had a torrid experience with Godaddy in relation to renewing a .co.uk domain. In February I paid for the renewal of my client's domain name through my account on Godaddy and everything seemed great. That was until I got an email from Nominet saying that the domain was due to expire within the month. I double-checked my Godaddy account and it was set to expire in 2009 according to them. So I phone Nominet and they confirm they have had no domain renewal request from Godaddy/Global Registration Services. So I contact Godaddy and they explain that it is due to the UK registry's method, that the domain info will not be updated until the end of the month in which the domain expires and that everything is fine. That's odd, thinks me... Nominet haven't even received the request. I can't take the risk of my site going kaput so I request a domain transfer, asking simply for the IPS tag to be altered appropriately... two weeks, a few transatlantic phonecalls and a serious load of emails later and I finally get satisfaction... it's a shame that I paid Nominet £11.75 to change the IPS tag for me instead now. At least I know my domain won't get suspended at the end of the month, no thanks to Godaddy.

In summary, most of the time it's all good, but for .co.uk or other domains not covered by Global Registration Services, just don't bother taking the risk.
Submitted By : spoonofmilk
Submitted From : Web Hosting Jury
Submiter IP : 82.153.252.37 
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Date Submitted : April 16th, 2007
Length of time hosted by this company : More than 3 years
Overall Rating : 2 out of 5
Reliability : 2 out of 5
Support : 2 out of 5
Pricing : 5 out of 5
Verdict : After hosting my ecommerce site with godaddy for 4 years I'm dumping them. I've been experiencing site outages due to overloaded database servers, lost email, and overall just bad service and support.

Technical support does respond quickly; however, their fist level support technicians only have canned scripts to work from and it's frustrating to continually hear that the problem is with my website code, which has not changed in 2 years.

Godaddy support has told me that the lost emails are my fault. After arguing with them for 2 weeks they finally figured out that all of my company email was being routed incorrectly. They fixed that problem, but now there are times when it takes 24+ hours to receive an email generated by customers from my website.

It took me over a month to get support to look into the database server timeout problems. Finally I called and got someone who was able to validate that the database connection was timing out from my website (and costing me sales).

I was told that another customer was consuming all available server cycles and that nothing could be dome about it unless I moved to dedicated hosting (for a very large fee).

I was also told that part of the my timeout problem was caused by me being a customer for so long that my website was on a very old, slow server and should move to one of the newer servers; once again, for a rather large fee. Nice to see that GoDaddy values their long term customers (that's sarcasm by the way).

So I decided to purchase virtual dedicated hosting; but after 2 weeks decided to cancel because I could not spend 12 hours a day trying to get the server configured (they preconfigure nothing).

Sure GoDaddy is cheap, but if you plan on growing your ecommerce business, you'd be better off hosting elsewhere.
Submitted By : Loren
Submitted From : Web Hosting Jury
Submiter IP : 24.8.237.158 
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Date Submitted : April 5th, 2007
Length of time hosted by this company : 1 - 3 years
Overall Rating : 1 out of 5
Reliability : 1 out of 5
Support : 1 out of 5
Pricing : 5 out of 5
Verdict : People!!! Please do not use godaddy. I've nothing but problems with these guys. I've been with them for a while, right...but! I was stupid thinking that cheap price is everything...NOT TRUE!!!
I am looking for a new hosting company right now...
Just an honest advise to everyone - do not use godaddy.
Submitted By : Dmitry
Submitted From : Web Hosting Jury
Submiter IP : 85.141.157.203 
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Date Submitted : April 3rd, 2007
Length of time hosted by this company : 1 - 3 years
Overall Rating : 2 out of 5
Reliability : 2 out of 5
Support : 1 out of 5
Pricing : 4 out of 5
Verdict : Stay away. They are somewhat cheap, although I have to do every workaround imaginable to get our site working. Their support is terribly and their default answer to everything is 'we do not support code', regardless if it is a coding issue or not. You can do much better.
Submitted By : Leeinstein
Submitted From : Web Hosting Jury
Submiter IP : 72.16.197.55 
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Date Submitted : March 29th, 2007
Length of time hosted by this company : 1 - 3 years
Overall Rating : 4 out of 5
Reliability : 5 out of 5
Support : 5 out of 5
Pricing : 3 out of 5
Verdict : I had the opportunity to compare Go Daddy with 1and1. There is no comparison. The customer service at 1and1 is unbelievably bad, especially when compared to Go Daddy.
Submitted By : gmdsys
Submitted From : Web Hosting Jury
Submiter IP : 68.43.232.15 
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Current No.1 User Rated Web Host
HostGator
Overall Rating:
9.82 out of 10 based on 69 customer reviews - read reviews
Exclusive Coupon: Use coupon code 'crazygator25' during checkout to get 25% Off. 
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Date Submitted : March 17th, 2007
Length of time hosted by this company : 1 - 3 years
Overall Rating : 1 out of 5
Reliability : 1 out of 5
Support : 3 out of 5
Pricing : 3 out of 5
Verdict : Would not recommend these guys for hosting. Have many bad things that I can say but won't, just if you have a choice DON'T! They grew too fast and didn't invest in the technology, now unfortunately the customers get stuck with slow, unreliable hosting service.
Submitted By : Kevin
Submitted From : Web Hosting Jury
Submiter IP : 72.197.220.120 
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Date Submitted : March 7th, 2007
Length of time hosted by this company : 1 - 3 years
Overall Rating : 4 out of 5
Reliability : 4 out of 5
Support : 4 out of 5
Pricing : 4 out of 5
Verdict : Im pretty satisfied with godaddy. Low prices and reliable service but they dont support addon domains in the economy hosting package. The package which supports it is not affordable to me, so its time to move on.
Submitted By : Sam
Submitted From : Web Hosting Jury
Submiter IP : 61.8.140.20 
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Date Submitted : February 26th, 2007
Length of time hosted by this company : 6 - 12 months
Overall Rating : 2 out of 5
Reliability : 2 out of 5
Support : 1 out of 5
Pricing : 4 out of 5
Verdict : I bought a viurtual server hosting package.

1. When I singed up they told me there was support to learn the package they use for domain management. Once I had paid my money, they said I sould already know how thier system works before I purchased a virtual server.

2. After learning thier system, I spent a weekend setting up 12 domains, web sites, and 100 or so email addresses. I couldn't get email to go out, and called. Their 24/7 tech support offered no help except to re-provision the server if I'd like. Well I just spent the weekend setting everything up, I did not weant to reporvision the server, and Googled to find other GoDaddy users with the same issue, and resolved myself.

3. Server was down, I couldn't get in. It took tech support 14 hrs to get the issue resolved, and then they said I had turned on Windows firewall and locked myself out. I explained that I had'nt even logged in in almost 2 weeks, but that didin't matter. I did it myself, and if I don't like it they can always re-provision my server. (AARRGG)

4. Server down 2nd time. Security issue with Plesk. After they finished patch (24hrs later) web page permissions were messed up. I called and was told I had changed the permissions on my web pages, and should know how to undo the changes I made. Was offered oncwe again to re-provision my server.

Submitted By : MADMAX
Submitted From : Web Hosting Jury
Submiter IP : 68.15.249.199 
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Date Submitted : February 10th, 2007
Length of time hosted by this company : 6 - 12 months
Overall Rating : 2 out of 5
Reliability : 1 out of 5
Support : 4 out of 5
Pricing : 3 out of 5
Verdict : the truth is that i was new to web tools when i signed up with go daddy as per their table of features it looked like they are the best host, but after some time i knew that i cant continue staying with them so i changed my personal host company but for the company i;m staying till end of my contract, they don't allow socket connection for CGI, they don't allow streaming of audio and video, you can't setup your email account based on your add on domain. you only can use email with your primary domain and the email you get, will always announce that you are using free email account upgrade for premium email package, there is hundreds of feature disabled for security purpose (as per their support answer) so be careful when you want to sign up, read their forum/help desk first.
Submitted By : Mohamamd
Submitted From : Web Hosting Jury
Submiter IP : 213.42.21.75 
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Date Submitted : January 15th, 2007
Length of time hosted by this company : 1 - 3 years
Overall Rating : 1 out of 5
Reliability : 2 out of 5
Support : 1 out of 5
Pricing : 2 out of 5
Verdict : I am reviewing this company soley as a domain registrar. i have found the company too pricy for web hosting.

Go Daddy/blue razor are Thieves and Extortionists.

I must admit that part of the problem was due to my error. I tried to transfer several domains off Go Daddy/Blue Razor before they expired. What i should have done was pay for the registration and THEN move them in case there were errors. My New Registrar had a few errors and DIDN"T move them.

When contacting Go Daddy/Blue Razor I was offered to pay their Extortion price of $80 to get my domain back. They call this a "redemption fee" to which I declined. I sent several emails and even reported them to ICANN to which I recieved a reply from thier Director of Domain Services , Camille Ede. She again told me about their extortion policies and stated that "at their sole discretion, delete your domain name or transfer it to another registrant on your behalf." I sent several emails asking for their help to transfer the domain , but with no response to help.

Go Daddy/Blue Razor never released the domain as they are still registrar of it with the same exp date as it had when I owned it but there seems to be a new owner.

I would not trust a company for any of its services that tries to extort money this way. They rate themselves highly in customer services to which I recieved very little.

But its also a lesson learned on my part. The funny things is the domans they stole were never really up and running, they were future business web sites so their theft wont really be felt. Its just their business practices that have upset me.
Submitted By : wylde
Submitted From : Web Hosting Jury
Submiter IP : 67.166.24.156 
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Date Submitted : January 13th, 2007
Length of time hosted by this company : 1 - 3 years
Overall Rating : 2 out of 5
Reliability : 1 out of 5
Support : 2 out of 5
Pricing : 3 out of 5
Verdict : I've had dave-dave.com for 2 years. Then, Dec. 25th it expired. I called Godaddy to renew it and they said it would cost $80.00, yes - no typo - $80.00 to get it back because it was in an expiring state. I asked if I could just wait for it to expire and the lady I spoke with said that it would take over 3 months for it to expire, so someone could get it. I am exrememly unhappy with the customer service and policies and beware: Just because YOU pay for the domain name doesn't mean that YOU own it, Godaddy owns it and they apparently have the right to keep it as there own, at any time, even during the 12 month prepayment. I strongly urge you to stay away from this company. They're using my domain name for advertising! Wonder were the $80 dollar charge came from - they say it's being charged to them and they're just passing it down to me, I talked to icann and this is NOT the case. Godaddy=Big Mess

I do admit that I could clearly hear the support staff because they were good english speakers...

Price: Godaddy's price for a domain name is OKAY, but to make your domain whois private it costs $4!! My .com purchase costed over $15 with all the fees they put on and with dynadot I can get a domain name for $7.99 and private whois for only $2!

Submitted By : Dave
Submitted From : Web Hosting Jury
Submiter IP : 68.72.138.77 
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Date Submitted : December 30th, 2006
Length of time hosted by this company : 1 - 3 years
Overall Rating : 4 out of 5
Reliability : 4 out of 5
Support : 1 out of 5
Pricing : 5 out of 5
Verdict : I've hosted a lot of sites w/ godaddy, its cheap, reliable and servers are very fast. I haven't ever had a technical problem. I've only had a few minutes of downtime in last 2 years. The technical support is limited to extremley basic and simplistic questions. If you need to ask any questions out of ordinary you're on your own.
Submitted By : techn9ne
Submitted From : Web Hosting Jury
Submiter IP : 64.180.15.178 
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Date Submitted : December 7th, 2006
Length of time hosted by this company : 1 - 3 years
Overall Rating : 2 out of 5
Reliability : 1 out of 5
Support : 2 out of 5
Pricing : 4 out of 5
Verdict : "GoDaddy" - should be "Don't GoDaddy"
Yes, it's cheap - and there's a reason...it's awkward to use, glitchy (numerous broken links and other issues)and WORST of all, it's search engine unfriendly. There are now other low cost web hosts that have to be able to offer something better. Web Site Tonight - a template type program that is very slow and full of glitches. My web site appears to be invisible to the world, so I investigated and learned many things, including that these template type sites are not search engine friendly. Save yourself many dollars worth of your time and go somewhere else. Anyone have a great host to recommend to small business people???????
Submitted By : Frank
Submitted From : Web Hosting Jury
Submiter IP : 67.180.167.56 
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Date Submitted : November 24th, 2006
Length of time hosted by this company : 6 - 12 months
Overall Rating : 2 out of 5
Reliability : 4 out of 5
Support : 2 out of 5
Pricing : 4 out of 5
Verdict : Basically when I signed up back on Jan 2006 on Godaddy I was very happy. I moved from Pair.com and had saved a lot of $! Anyway things started to go wrong a couple of months back when people who tried to email me told me that the email was being bounced. After tonnes and tonnes of emails to support, they kept saying that they need more info. They need this and that. They reply very fast but they never really answer your question. Anyway eventually a couple of days ago, they confirmed that the reason is they implemented RDNS and if the senders mail server does not have a valid RDNS they will bounce the emails. Now I'm not able to receive emails from large corporations just because they implemented this system! I can't tell the corporations to fix there problem!! I'm 1 annoyed they didn't even inform us!! There is nothing they can do about it... So I have no choice but to move webhost! Looking for another webhost now!
Submitted By : Andrew
Submitted From : Web Hosting Jury
Submiter IP : 202.156.9.2 
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Date Submitted : November 22nd, 2006
Length of time hosted by this company : Less than 1 month
Overall Rating : 1 out of 5
Reliability : 1 out of 5
Support : 1 out of 5
Pricing : 1 out of 5
Verdict : Built a .net app on a consulting gig needed a place to put if for demoing only. Once on there servers it stopped working. After testing on various servers I concluded there was a difference in their environment that I needed to account for. Talked to tech support. All they knew how to say is "we don't debug your code". I think thatís their mantra! I canceled only after having three weeks because of there attitude over the phone.
Cheap prices but lousy tech support, I should say customer support.
Submitted By : Rick
Submitted From : Web Hosting Jury
Submiter IP : 68.72.118.163 
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Date Submitted : November 6th, 2006
Length of time hosted by this company : 1 - 6 months
Overall Rating : 5 out of 5
Reliability : 5 out of 5
Support : 5 out of 5
Pricing : 5 out of 5
Verdict : I have had virtual dedicated hosting for several months. One of the software components tried and auto-update and failed. When I called technical support I got to an operator immediately. He was then able to talk directly with advanced technical support to get the problem resolved. I have worked with GoDaddy for several years on numerous other products with no issues. I have read the poor reviews, but now with first-hand experience, I can tell you they are wrong, at least for the dedicated server class products.
Submitted By : Bradley
Submitted From : Web Hosting Jury
Submiter IP : 24.208.84.234 
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Date Submitted : October 31st, 2006
Length of time hosted by this company : 1 - 3 years
Overall Rating : 3 out of 5
Reliability : 2 out of 5
Support : 2 out of 5
Pricing : 2 out of 5
Verdict : Stay away from godaddy hosting. Don't let their low prices convince you to try. Whevenever I think of most of my experience with them, I shudder. To be totally honest, the only reason I have stuck with them this long is that I haven't yet had a website I took seriously enough to put in the research to find a new host.

First off, their customer service was condescending to me, and at least once blamed a problem on my ISP when it was in fact because their server was running slowly (I was able to browse every other non-godaddy website fine, only mine took a ridiculous time to load).

There are other problems I've had with them such as an IIS authentication prompt that prevents some of my scripts from functioning, even after setting full permission in their control panel.

Overall I would not reccomend them.
Submitted By : Ben
Submitted From : Web Hosting Jury
Submiter IP : 128.104.230.147 
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Date Submitted : October 22nd, 2006
Length of time hosted by this company : 1 - 6 months
Overall Rating : 3 out of 5
Reliability : 5 out of 5
Support : 1 out of 5
Pricing : 5 out of 5
Verdict : I have no expierence and was able to get the site up and it looks good to me. I did want to have more choices as far as colors and things to spice it up a bit, it looks a bit boring. I wish Go Daddy was more like Myspace. I just set up a Myspace account and that was VERY easy and its much more exciting, things like being able to fade pictures in and out or have star bursting from picture to picture. I was able to easy pick from more than I could even look at pre made sites and with one click and paste have it for my own, just ready to put in my own information I want to find a WebHosting host that gives me fancy easy options. Its all about the look of the site for me. I want it to work for me and who ever is looking at it. ALso if any WebHosting can help me get my site found when people do searches THAT WOULD BE THE BEST. I think i must be the only one who looks at my site because it sure is not to be found doing searches by key words.
Submitted By : SEEITSME
Submitted From : Web Hosting Jury
Submiter IP : 72.134.78.77 
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Date Submitted : October 22nd, 2006
Length of time hosted by this company : 6 - 12 months
Overall Rating : 2 out of 5
Reliability : 4 out of 5
Support : 2 out of 5
Pricing : 4 out of 5
Verdict : I hosted my son in laws site and our domain names at Go Daddy up until they billed me for 3 years for the domain name renewals. I immediately called them to complain as I only set my renewals for 1 year and 1 yesr only. Have always done this and always will.

I was told that I must be mistaken and had set them to renew for 3 years. I told the guy on the phone to wait a second and I'd check. After logging in to my account and clicking on domains...I see that they were indeed as I had set them. 1 year renewal.

Upon telling the guy on the phone that he is wrong and they are set to renew only for 1 year, he tells me: "well, there isn't a refund anyway so they will just be renewed for 3 years anyway."

After going back and forth about this and him getting more rude by the minute, I told him I would be cancelling the account for hosting and moving the site and domains away from them at my earliest convenience. Which I promptly did within a week's time.

Yes, they have a good price for hosting and domain name registration but "Buyer Beware"...you can get tattooed big time by these people if you aren't careful.

Uptime was appropriate but customer support is a joke. I knew more than they did it seemed and the rudeness...not very professional.

To sum up...take a pass on this company. It'll save you in the long run.
Submitted By : Had Enough
Submitted From : Web Hosting Jury
Submiter IP : 71.8.38.102 
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Date Submitted : August 17th, 2006
Length of time hosted by this company : 1 - 6 months
Overall Rating : 2 out of 5
Reliability : 2 out of 5
Support : 4 out of 5
Pricing : 4 out of 5
Verdict : I host my 2 websites with godaddy.com - their interface is the worst I have seen but what infuriated me was that they reject emails from senders who do not have 'reverse DNS' on their respective mailing servers!! This includes some of large providers. As a consequence of this if you decide to sign up with Godaddy as your email hosting, it means that you will not be able to receive emails from various senders who happen to have a non-reverse DNS mail servers! We ended up explaining ourselves before our clients why are their emails bouncing back. This is just outrageous for the hosting company to decide which emails are good for me and which are not!

I must admit though their support is more or less OK and I had no problems so far with the reliability. The prices are competitive, too.
OTOT the hosting itself lacks many options that are standard with other hosting companies out there and their 'free scripts' are placed on pages with large goddady.ads! This together with extremely ad-loaded control-panel just sucks.
I am cancelling my agreement with them right now.
Greg
Submitted By : Greg
Submitted From : Web Hosting Jury
Submiter IP : 212.0.142.20 
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Date Submitted : August 10th, 2006
Length of time hosted by this company : 1 - 6 months
Overall Rating : 4 out of 5
Reliability : 4 out of 5
Support : 3 out of 5
Pricing : 5 out of 5
Verdict : GoDaddy has been my first payed web host and domian name, and I really have very few complaints. Although I would like a Plesk interface in my File Manager, the one they offer is decent looking and does the job well, although I am not a fan of CPanel, so this is scrictly personal preferance. Prices are VERY low, I ordered my hosting for 2 years at 2.79(or around there) a month, a very good deal. I ordered the Economy package and have had no problems. However, I can see how some people may be frustrated with GoDaddy, their support is not exactly top notch and although replys are pretty fast they are usually not very helpful. GoDaddy is definetly not for those who would like to be walked through setting up scripts. I'm a DIY girl, so setting everything up without a walk through doesn't bother me. I am really pleased with how everything has worked out with me and my GoDaddy hosting account, I would certainly reccomend them.
Submitted By : Nicki
Submitted From : Web Hosting Jury
Submiter IP : 66.142.131.209 
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Date Submitted : July 17th, 2006
Length of time hosted by this company : 1 - 6 months
Overall Rating : 3 out of 5
Reliability : 3 out of 5
Support : 2 out of 5
Pricing : 5 out of 5
Verdict : Ok well GoDaddy's 3$ a month plan , 5GB space, 250GB bandwidt, all sounds good, and it was, until I started having problems. I had to switch to Linux, for a few days some of my uploaded files just were not appearing, the customer support is sometimes good sometimes bad, depends on who replies, mostly its bad.
Don't expect too much for 3$ a month, I would reccomend this only to blogs and small websites, their support is lacking and their reliability is below average. Take GoDaddy only if you are experienced with hosting and know you're way around because their support might just confuse you, and isially just paste a bunch of junk into the message without reading it.Only because they reply fast, I give them a 2.
Submitted By : Azhar
Submitted From : Web Hosting Jury
Submiter IP : 202.70.203.131 
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Date Submitted : July 6th, 2006
Length of time hosted by this company : 1 - 3 years
Overall Rating : 2 out of 5
Reliability : 5 out of 5
Support : 2 out of 5
Pricing : 5 out of 5
Verdict : It's an ok service provider, though users should carefully read the contract they agree to as GoDaddy uses automatic renewal policies.
Submitted By : cwricheson
Submitted From : Web Hosting Jury
Submiter IP : 128.163.7.129 
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Date Submitted : June 27th, 2006
Length of time hosted by this company : 1 - 3 years
Overall Rating : 5 out of 5
Reliability : 5 out of 5
Support : 5 out of 5
Pricing : 5 out of 5
Verdict : I've been with Go Daddy for almost 3 years, and very satisfied with the service and uptime, what I get from go daddy website they also operate their own server. Not like many others.

The one thing I donít like is about the control panel on shared accounts. Witch is called hosting manager panel. If they provide other panel like plesk or cpanel then would be greater for us to manage our accounts. To create users or sub domain on main accounts.

What you feeling about Godaddy.com!
Baluchistani
Submitted By : Balochistani
Submitted From : Web Hosting Jury
Submiter IP : 58.106.46.225 
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Date Submitted : June 25th, 2006
Length of time hosted by this company : 1 - 6 months
Overall Rating : 1 out of 5
Reliability : 2 out of 5
Support : 1 out of 5
Pricing : 2 out of 5
Verdict : 1. They lied to me when I signed up. They said WebSite Tonight was reliable and it isn't. It had a bunch of glitches. When I called Tech Support, they said that problems with WebSite Tonight couldn't be addressed until my site was published. So I published my site, even though it was NOT finished. AFTER I published it, the problems remained. When I contacted Tech Support again, they said that my problems were caused by WebSite Tonight so they could not help me because it was a developer problem. Meanwhile, they said that by telling me they had notified the developers of WebSite Tonight, they were done helping me. (The reason my site URL is not available is that I cancelled WebSite Tonight, which "un-hosted" it.)
2. The salesperson misled me in several ways. He told me that Traffic Blazer was 29.95. He did not say per year. My credit card was charged 89.85 for three years.
3. The salesperson also told me that there were NO contracts and that I could cancel ANYTHING at any time. So I bought 8 domain names and then later found out that I could CANCEL them but then I could not register them anywhere else for three years.
4. Support was awful. One guy did not even know HOW to do a mouseover in their web-authoring program. I had to lead him through it. Then he contacted advanced support about another issue (RSS feeds would not work) and that guy was very rude. Two of my 4 RSS feeds did not work and they could not fix this (they NEVER worked). Also, during editing with their web-authoring program, making text into a link made the text almost too tiny to read and you could NOT get it large again. They told me there was NO specific support for their web authoring program WebSite Tonight.
5. When a phone call led to an email response, the email that I received listed two problems that were NOT the problems that I had reported and said they had concluded that they were my fault.
6. Once I emailed with 4 specific questions and got a form letter response that did not address ANY of the questions and then had the gall to say "If we can be of further service just let us know. We are here 24/7 etc." They may be there, but they aren't very helpful.
7. Every time I sent a support email I got a response from a different tech person even though my "incident" had a number assigned to it. One person would say something had been done, and another would say that it couldn't be done, and I would have to send more specifics about it even though I had an incident number.
8. Telephone tech support did not have access to my emails. One person asked me to send her copies of all of my emails and then I never got any response from her either.
9. The person who handled canceling my order was fairly helpful, but later I discovered that one of the products had not been cancelled and I had to do it over again.
10. Although three products are now cancelled I have not received my money back (almost 400 dollars) and am waiting on that. Meanwhile I am stuck with all these domain names with Go Daddy and looking for another web host when I thought I had that all set. Also I have to wait for my money (hopefully I will get it).
11. They seem to have low rates but they charge you for any little extra that you might want. Also WebSite Tonight has no BB or forum support at all.
12. By the time you add extras you would want they end up costing as much as the next guy who just happens to provide that stuff for free. I paid for 3 years up front and was unknowingly paying almost twice what other sites charge.
13. They brag about their low overhead and then on their site they show all of these Superbowl commercial versions and how much did they pay for that?
14. There is currently some kind of lawsuit against them for stealing software. With all their other sleazy practices I wouldn't put it past them. I wish I could get my domain names away from them also.
15. This was my first experience with web hosting. I am not dumb. I have a PhD and previous programming experiences (granted it was Fortran and a long time ago but they acted like I was a "dumb woman.").
16. I suggest you avoid this company if you want tech support that is competent and if you want to use a web authoring program and if you want true value for your money. You will end up adding and adding stuff and end up with a very high-priced service with poor tech support and poor reliability. Also the loading times were unbelievably SLOW SLOW SLOW.
17. Did I mention the slow loading times?
Submitted By : catlover
Submitted From : Web Hosting Jury
Submiter IP : 66.138.127.55 
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Date Submitted : June 19th, 2006
Length of time hosted by this company : 6 - 12 months
Overall Rating : 2 out of 5
Reliability : 1 out of 5
Support : 2 out of 5
Pricing : 4 out of 5
Verdict : GoDaddy is the most inflexible webhost I have used to date. The price is cheap, but you get stripped down service with a customer support team that absolutely refuses to budge on anything. For example, I needed to host a site using Drupal as the Content Management System (http://www.drupal.org). GoDaddy refused to give my MySQL account "Lock" permissions over the database, which is a requirement for the Drupal system. Also, I have found GoDaddy's performance to be exceptionally poor. If I check my site at 4:00 am, I get decent hit time (2 to 3 seconds to load my site) but if I check during prime time (and it isn't my site getting the hits), it can take upwards of 1 minute sometimes to load my site. I would speculate that they simply overload their servers to the point where one high traffic site on a server screws over everyone on it...
Submitted By : Dave
Submitted From : Web Hosting Jury
Submiter IP : 192.75.165.28 
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Date Submitted : June 15th, 2006
Length of time hosted by this company : 1 - 3 years
Overall Rating : 5 out of 5
Reliability : 5 out of 5
Support : 5 out of 5
Pricing : 5 out of 5
Verdict : I have had godaddy services for about a year and a half, I actually have 2 servers (1 shared server) and 1 (dedicated server) now as for the shared server - the servers are restricted for things like IIS and other asp, php and advanced configurations.

now as for the virtual dedicated server i have, well mostly godaddy team is (lost) but since i know about servers (abit) since i have a eggdrop linux bot as well thats in linux the commands are about the same for shell access and other things. it makes life a lil easier.

Now as for Pricing its really not bad - very stable and well only time my network or website is down is when i do a shell reboot thru putty access when i am configuring the server.

Pricing can range anywhere from $40 bucks a month and up for virtual dedicated or (dedicated servers). i am upgrading my plan to a dedicated console soon, since we do music promotions and internet radio.

customer support : LOL lame, when you call and know more information about whats going on then the tech support team does well thats a problem. now they have assisted me before with fixing a couple files that got accidently deleted in putty so i must say they can be helpfull in that aspect to get your server back online.

Reliability : unless the server burns, has a auto reboot or update i have had no problems with my server and or any of my domains unless i Screw something up then it might take some time to get it back up and running.

Recommendation : if you know about linux or dedicated (virtual server) and dont need alot of tech support i would recommend it. For a shared server i would not recommend it unless you just want a simple website - no registration - no forms or other things that take php, asp, backend support coding.

Respectfully
matthew nalett
chicago illinois
chicago music promotions

Keywords: aol.google.altavista.ask.com
chicago music promotions
Submitted By : matthew nalett
Submitted From : Web Hosting Jury
Submiter IP : 67.184.218.45 
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Date Submitted : June 9th, 2006
Length of time hosted by this company : 1 - 6 months
Overall Rating : 2 out of 5
Reliability : 1 out of 5
Support : 1 out of 5
Pricing : 5 out of 5
Verdict : Webhosting has CPU limitations. Their email service (securenetserver) has a dubious "anti-spam" database, rejects emails with windows-1251 and other charsets. Support did not help.
Submitted By : serge
Submitted From : Web Hosting Jury
Submiter IP : 83.69.245.56 
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Date Submitted : May 27th, 2006
Length of time hosted by this company : 1 - 6 months
Overall Rating : 1 out of 5
Reliability : 5 out of 5
Support : 1 out of 5
Pricing : 2 out of 5
Verdict : great price, but no CPanel, no fantastico scripts to help install phpBB or other useful scripts.

every other host I have been with that had CPANEL, I was up and running in minutes.

Godaddy.com hosting forces you to install everything yourself on the site.

Not recommended. Good domain registering prices, worst webhosts ever.
Submitted By : cdcweb
Submitted From : Web Hosting Jury
Submiter IP : 24.67.253.203 
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Date Submitted : May 26th, 2006
Length of time hosted by this company : 1 - 6 months
Overall Rating : 4 out of 5
Reliability : 3 out of 5
Support : 3 out of 5
Pricing : 5 out of 5
Verdict : NOTE: I have only used their Virtual Dedicated Servers and SSL certificates.

First the SSL certificates. They sell chained root certificates, which can cause problems with many browsers. I use Internet Explorer 6 and FireFox 1.5. Both of these had problems with the "Starter" SSL certificate I purchased, prompting me to accept the certificate. See http://www.rapidssl.com/ssl-certificate-support/ssl-faq.htm for an explanation of chained root certificates. I bought a certificate from rapidssl.com and have not had one problem yet.

As for GoDaddy's virtual dedicated server hosting... I tried a Windows VDS and cancelled it inside a week because it was unacceptably slow, I suspect due to the limited memory. My Linux (Fedora Core) VDS has performed very well generally, and my customers and I were happy with their service for the first couple of months, but have had some recent problems.

I personally have several domains, most of which forward email to a single remote (on another server) account (for a consolidated view of all my email). This forwarding caused the outgoing mail server to hit the 1000 email per day per server (NOTE: not per domain, but per server) to be reached very quickly, causing all of my customers on my VDS to lose email sending capabilities until the following midnight. Plus, it queued all email up until midnight, and those began to get to the point that it took 3-4 days to send an email because the queue had that many messages. It would hit midnight and forward the first 1000 emails in the queue, hit the limit and wait 24 hours to send the next 1000.

I requested an increase in this 1000 limit, and to have it limit per domain so it would only affect me, not my customers. They raised my limit, but on the wrong IP address (I requested 3 for the VDS). On the next call, they realized it was on the wrong IP address and said they'd adjust the correct one. I asked for a phone call when it was done, but they said they could only notify me by email. I never received the email. I continued to get "over your 1000/day message limit" messages and complaints from my customers.

On another note, I have had a huge influx of "bounce" messages and people requesting to be removed from whatever list they got some spam from. When looking at the source of the message (and the fact that my VDS has relaying turned off), it was spoofed, meaning someone sent it to them from somewhere else using my domain as the From address so I'd get the bounce message. This is probably purely coincidental that it started about two weeks after signing up with GoDaddy, but I still wonder.

I am currently in the process of moving all of my services and all of my customers to a new hosting company.

I am very disappointed because their prices are great for virtual dedicated servers, the setup was acceptably quick, and the Plesk control panel was great to use. Every host seems to have one thing that's a deal breaker. Either it's the 1000 per day email limit, or they don't use the control panel you like, or they support POP3 but not IMAP4, or any number of other issues.
Submitted By : Ryan
Submitted From : Web Hosting Jury
Submiter IP : 12.154.48.162 
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Date Submitted : May 8th, 2006
Length of time hosted by this company : 1 - 6 months
Overall Rating : 2 out of 5
Reliability : 3 out of 5
Support : 1 out of 5
Pricing : 2 out of 5
Verdict : Their Hosting Plan ads are vague with incomplete description. I purchased their Economy Linux Plan ... here you cannot host multiple domains (not stated in the plan ads). Therefore later I had to upgrade the plan to Delux . In the Delux plan I was was found that PAD-Kit (http://padkit.org) submission form for PAD-enabled XML file is not working. Their support staff is quite incompetent and they cannot understand your queries. GoDaddy security is reliable but they are unable to provide technical support to webmasters with dynamic web sites and furthermore their poorly defined description of web hosting plans are misleading. GoDaddy may be considered good as domain registra with excellent security but they are 100% incompetent and misleading in hosting.
Submitted By : rashidpeace
Submitted From : Web Hosting Jury
Submiter IP : 202.123.244.2 
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Date Submitted : April 30th, 2006
Length of time hosted by this company : More than 3 years
Overall Rating : 1 out of 5
Reliability : 1 out of 5
Support : 1 out of 5
Pricing : 3 out of 5
Verdict : As a simple host, they do okay. However, all their tech support is lame. Every extra feature I've bought from them has failed to deliver. Most lame: Quick Blog
Submitted By : glayzer
Submitted From : Web Hosting Jury
Submiter IP : 4.253.1.94 
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Date Submitted : March 19th, 2006
Length of time hosted by this company : 1 - 3 years
Overall Rating : 5 out of 5
Reliability : 5 out of 5
Support : 5 out of 5
Pricing : 5 out of 5
Verdict : I have been with godaddy for over a year and have had only one problem, that was fixed quickly. They do have a control panel that covers most needs. My site is full asp and I have never lost any data or access problems. I m movin another of my site to them this week, becasue I am happy with my experience.
Submitted By : Joe
Submitted From : Web Hosting Jury
Submiter IP : 69.230.186.34 
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Date Submitted : March 4th, 2006
Length of time hosted by this company : 1 - 3 years
Overall Rating : 4 out of 5
Reliability : 4 out of 5
Support : 2 out of 5
Pricing : 5 out of 5
Verdict : If you are a Linux expert Godaddy is a really good choice; it is inexpensive, generous in storage and bandwidth, and has enough features (if you understand the workarounds of some technical limitations) to be very useful and productive. Reliability and speed have not been much of an issue during my year and a half hosting with them.

If you are not a Linux expert your life will be harder as customer support is really limited to the simplest of fixes and troubleshooting, not providing true hands-on help. But at the price they charge (very low) you cannot expect any more.

One caveat: be cautious with orders and renewals or you won't get the best price. Their web site is confusing to say the least.

Bottom line, I'm staying with Godaddy as I get everything I need at the lowest price imaginable ($7 per month for 50GB storage and 500GB monthly bandwidth).
Submitted By : chipschap
Submitted From : Web Hosting Jury
Submiter IP : 68.35.1.181 
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Date Submitted : February 2nd, 2006
Length of time hosted by this company : 1 - 3 years
Overall Rating : 5 out of 5
Reliability : 5 out of 5
Support : 5 out of 5
Pricing : 5 out of 5
Verdict : Outstanding pricing, great customer service, always can do what I ask even if its unusual. Reliable, comes up with great enhancements all the time. Abundant email.
Submitted By : Martin Hedley
Submitted From : Web Hosting Jury
Submiter IP : 72.24.181.32 
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Current No.1 User Rated Web Host
HostGator
Overall Rating:
9.82 out of 10 based on 69 customer reviews - read reviews
Exclusive Coupon: Use coupon code 'crazygator25' during checkout to get 25% Off. 
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Date Submitted : December 23rd, 2005
Length of time hosted by this company : 6 - 12 months
Overall Rating : 1 out of 5
Reliability : 1 out of 5
Support : 1 out of 5
Pricing : 5 out of 5
Verdict : Godaddy is only good for one thing. That one thing is domains.

I tried getting a dedicated server with them and the support was horrible the server was totally unreliable.

Look elsewhere for Dedicated Hosting.
Submitted By : Jay
Submitted From : Web Hosting Jury
Submiter IP : 69.159.196.226 
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Date Submitted : November 22nd, 2005
Length of time hosted by this company : 1 - 6 months
Overall Rating : 5 out of 5
Reliability : 5 out of 5
Support : 4 out of 5
Pricing : 5 out of 5
Verdict : No problems, straight foward hosting and domain from them. Cheap, and so far, very reliable. No problems whatsoever.

Would reccomend to users who have no complex issues, not to those who need customer service support.Apparently, they're not exactly famous for it.
Submitted By : chris
Submitted From : Web Hosting Jury
Submiter IP : 60.234.209.124 
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Date Submitted : October 17th, 2005
Length of time hosted by this company : 1 - 6 months
Overall Rating : 2 out of 5
Reliability : 3 out of 5
Support : 2 out of 5
Pricing : 3 out of 5
Verdict : GoDaddy seems to offer a lot, but much of it does not come to fruition. 24/7 phone, but HORRID email support, a bad control panel, and too many advertisements when you log in. Support often involved referring me to a link from external websites. Pages did not load quickly in certain areas of states, and in other areas of the world pages failed to load. I recommend NOT wasting your time with Godaddy.
Submitted By : bmdavis
Submitted From : Web Hosting Jury
Submiter IP : 196.202.193.65 
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Date Submitted : October 6th, 2005
Length of time hosted by this company : 1 - 6 months
Overall Rating : 2 out of 5
Reliability : 2 out of 5
Support : 3 out of 5
Pricing : 3 out of 5
Verdict : had serveral problems with password security and was not able to log into account or correct password problem online. tech support was not able to resolve the issue in a timely manner.
Submitted By : ezrocket
Submitted From : Web Hosting Jury
Submiter IP : 68.110.109.115 
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Date Submitted : October 3rd, 2005
Length of time hosted by this company : 1 - 6 months
Overall Rating : 2 out of 5
Reliability : 4 out of 5
Support : 1 out of 5
Pricing : 4 out of 5
Verdict : Godaddy.com has a cheap price, but their support is horrid. They didn't even try to fix the problem I had. My site went dead after I installed an SSL certificate from godaddy.

I emailed them. First they told me to wait. Then when I emailed them back after waiting 2 days (with no website!), they told me it was not their fault and I should email starfieldtech--who issues the certificates to godaddy. I emailed them, and was rightly told by them that it was godaddy's problem.

So here I am, 4 days on without a website, losing money. I am still waiting on a useful response from godaddy.com

Avoid godaddy.com at all costs.

By the way, my website is http://www.everydayinvestor.com . I had to open up another hosting account with a new domain name so I could still be online during this problem. So using godaddy has already cost me over $100 in losses.
Submitted By : Michael
Submitted From : Web Hosting Jury
Submiter IP : 128.252.57.51 
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Current No.1 User Rated Web Host
HostGator
Overall Rating:
9.82 out of 10 based on 69 customer reviews - read reviews
Exclusive Coupon: Use coupon code 'crazygator25' during checkout to get 25% Off. 
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Date Submitted : July 30th, 2005
Length of time hosted by this company : Less than 1 month
Overall Rating : 1 out of 5
Reliability : 1 out of 5
Support : 2 out of 5
Pricing : 1 out of 5
Verdict : I bought a domain name and hosting from Go Daddy and was disappointed Not only do they not have a control panel, everything's so complicated and you cannot find anything.
Submitted By : Me
Submitted From : Web Hosting Jury
Submiter IP : 172.195.247.82 
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Date Submitted : July 26th, 2005
Length of time hosted by this company : 1 - 6 months
Overall Rating : 3 out of 5
Reliability : 3 out of 5
Support : 4 out of 5
Pricing : 5 out of 5
Verdict : virtual server went down after reboot. No email response for 2 hours to ticket request about being offline.

After talking with customer service on the phone, they said the local tech determined 'the system was really messed up' and would need to be reinstalled or looked at, either way it was going to cost more than just cancelling the service and re-enrolling.

Either way, all data on the system would be lost.

Fortunately, most of the data was staged there from an outside repository.

i chose to cancel and get the rest of my $400 back. I promised to re-enroll but am currently looking for other providers.
Submitted By : ctl
Submitted From : Web Hosting Jury
Submiter IP : 209.204.165.194 
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Date Submitted : July 25th, 2005
Length of time hosted by this company : 1 - 6 months
Overall Rating : 5 out of 5
Reliability : 5 out of 5
Support : 5 out of 5
Pricing : 5 out of 5
Verdict : I don't know what everyone else is talking about, I have had nothing but good expireinces with go daddy, I use the virtual dedicated server and will probably upgrade to full dedicated, but I have had no problems and also think that they have fairly good tech support, I also run a website, a teamspeak server, a Mirc server, and soon a few game servers, but overall, I highly reccommend this host.
Submitted By : Alex
Submitted From : Web Hosting Jury
Submiter IP : 68.164.215.180 
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Date Submitted : July 15th, 2005
Length of time hosted by this company : 1 - 6 months
Overall Rating : 4 out of 5
Reliability : 4 out of 5
Support : 3 out of 5
Pricing : 5 out of 5
Verdict : two months in, my experience with godaddy has generally been good. Apart from the slighty lazy customer service, who at times don't bother to reply, the hosting has been very good, since most of my needs are simple like running a wordpress blog and phpBB forum.

For it's prices, godaddy is doing an excellent job. Keep it up !
Submitted By : Abhinav
Submitted From : Web Hosting Jury
Submiter IP : 61.246.8.46 
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Date Submitted : June 7th, 2005
Length of time hosted by this company : 6 - 12 months
Overall Rating : 1 out of 5
Reliability : 1 out of 5
Support : 1 out of 5
Pricing : 1 out of 5
Verdict : Hosting with GoDaddy is one of the worst experiences I have ever had hosting web sites. I have had problem after problem the entire time I have been with them. At first, it seemed like a good deal, since they offer pretty low prices on their hosting packages. But if you figure in the dollar amounts of lost business when your site is down, it actually costs money to host with GoDaddy.

I have a pretty much 100% ASP website. Nothing too complicated, but ASP has to be running for my pages to load. Well, ASP stops working on their web servers all the time. The other thing my site relies on are its backend databases. These go down all the time because permissions keep getting mysteriously reset, preventing pages from writing to the databases. Every time I call support I wind up on hold for over an hour (it is not toll-free either). Then when I finally end up talking to someone it doesn't seem like they know what they are talking about. They will actually tell me that nothing is wrong with the site when clearly there is something wrong. So I have to request to speak to a manager and then the case gets escalated to someone who actually knows a little bit more than nothing. These geniuses have a guaranteed response time of 24-48 hours!!! I don't know about you, but my business could lose a lot of money if the website is dark for 2 days!!!

Anyhow, when it is finally discovered that I was right all along and that the problem they have been denying is exactly what I said it would be, do I get an apology? A discount? Nothing. This company does not care about its customers at all, so as far as I am concerned they do not deserve to have any customers.

I am not a generally whiny person and I understand that technical problems occur with any web host. I only ask a few simple things of my web host: 1) That problems are not overly frequent, 2) That when these problems occur, the web host acknowledges their existence, 3) That they are dealt with in a reasonably timely manner, and 4) That I am treated with respect and gratitude for the simple fact that I am their customer. I do not feel that GoDaddy has provided any of these so that is why I am on this site looking for a new web host.

Please do not host with GoDaddy.com. The reason service has declined to the level it has in this country is because people keep putting up with this decline. We must refuse to accept this kind of service. These companies don't care what a bunch of cranks post on a website. The only way for them to get the message is for them to see their subscription rates go down as far as their level of service has gone down.
Submitted By : Anthony
Submitted From : Web Hosting Jury
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Current No.1 User Rated Web Host
HostGator
Overall Rating:
9.82 out of 10 based on 69 customer reviews - read reviews
Exclusive Coupon: Use coupon code 'crazygator25' during checkout to get 25% Off. 
Visit HostGator.com

Date Submitted : March 27th, 2005
Length of time hosted by this company : 1 - 6 months
Overall Rating : 2 out of 5
Reliability : 4 out of 5
Support : 2 out of 5
Pricing : 5 out of 5
Verdict : The prices on Domain names are great. Prices for their standard and "deluxe" web hosting plans are at the low end -- but beware here! What you get is a very low-level and limited service. If you have a simple personal page, this cheap service may work for you.

BUT if you are running a more complex site, if you need to create password protected directories, or if will use the site for business or ecommerce applications, then DO NOT use this low-end service provider.

Your account will have access to ONLY your html web root -- no directory above this public root is provided. GoDaddy provides NO control panel application (something every other provide will offer). The "tool page" they do offer is less than rudimentary, and cluttered with advertising that obscures any real functionality. They DO NOT even provide the standard php MySQL tools that you will find on just about any other Unix/Linux host service.

Customer Service? You will get a quick contact with a very low-level employee. But if your problem is in the least bit technical it is unlikely to be resolved. My experience: I have set up innumerable Unix hosts, and still had trouble on the GoDaddy site configuring standard .htaccess and .htpasswd files. After three telephone calls to tech support, and after having to explaining the rudimentaries of what these files were to tech support personnel, I was finally told I would have to pay $300 to speak to higher level tech support for resolution of my problem -- a problem with could have been resolve in two minutes of conversation with someone familiar with Unix/Apache servers. At this point, I simply moved my account to a real hosting service.

Summary: Cheap. If you do not need much, then it may be enough. There is no control panel. And you will not get "technical" support with technical problems.
Submitted By : LO
Submitted From : Web Hosting Jury
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Date Submitted : January 10th, 2005
Length of time hosted by this company : 1 - 6 months
Overall Rating : 2 out of 5
Reliability : 5 out of 5
Support : 2 out of 5
Pricing : 5 out of 5
Verdict : GoDaddy is known for their low cost domain purchases but not too long ago they've added many more web features. One of them is web hosting. The only thing I liked about GoDaddy hosting is that it was CHEAP and RELIABLE. I was only with them for about 3-4 so I'm not going to rave about reliability. Their webmail program was pretty good too (unlike squirrelmail,neomail and other low quality webmail programs).

The bad things about GoDaddy hosting was the access to the domain features. The email creation was confusing and the site was way to busy with advertising. Worst of all, you had no access to install your own CGI scripts or any other type of script (which they said you could, but I don't see how because of lack of access to installing and scripts and using CHMOD).
If you simply just want a cheap hosting company with reliability, with a few personal web pages, GoDaddy hosting is for you. If you are remotely close to being an amateur web developer or simply want better control over your website functions, then they are definitely not for you.

Their email support is fairly quick (up to a few hours at most) but you have to pay a fee around $8 just to talk to them over the phone, even if it's 20 seconds. Also, you can't call them, they have to contact you and you better be home or else if they can't contact you, you just lost $8. Stick to GoDaddy for domain name purchases only if at all possible.
Submitted By : Alti
Submitted From : Web Hosting Jury
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