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Web Hosting Reviews

Go Daddy
https://www.godaddy.com/gdshop/hosting/landing.asp



There are 70 hosting user reviews for Go Daddy

Average Jury Ratings & Reviews of Go Daddy

       
4.0/5
3.0/5
2.6/5
2.4/5
Reliability
Support
Pricing
Overall


Below are some verdicts that users of our site have given to Go Daddy . If you would like to submit your verdict about Go Daddy please use our submit page to review Go Daddy.

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Date Submitted : July 3rd, 2008
Length of time hosted by this company : 6 - 12 months
Overall Rating : 5 out of 5
Reliability : 5 out of 5
Support : 4 out of 5
Pricing : 5 out of 5
Verdict : Hi!
I have been using GoDaddy for about 7 months now, and I think they're great! I haven't had anything go wrong. I love their customer support, it is 24/7, and the support people speak English! The support people are well informed about the happenings at GoDaddy, I know this because when you ask them something there is no delay (as if they were reading from a prompt).

GoDaddy has great prices, and reliability.

I recommend GoDaddy 100%!
Submitted By : Justin
Submitted From : Web Hosting Jury
Submiter IP : 75.139.8.211 
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Date Submitted : June 2nd, 2008
Length of time hosted by this company : 1 - 3 years
Overall Rating : 1 out of 5
Reliability : 2 out of 5
Support : 1 out of 5
Pricing : 4 out of 5
Verdict : Had them as host for the past 2 years and they suck balls. They made it really hard to access your account and then went ahead and charged for services they didn't even give or were even asked for. When you try to contact billing they are the biggest assholes on the planet. I'm thinking they must hire former bill collectors because they are that rude. Had to get my credit card company involved because of the pathetic lack of service.

Don't even think about registering with this poor excuse for a company, you'll regret it.
Submitted By : Steve
Submitted From : Web Hosting Jury
Submiter IP : 205.173.35.131 
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Date Submitted : May 17th, 2008
Length of time hosted by this company : More than 3 years
Overall Rating : 3 out of 5
Reliability : 4 out of 5
Support : 1 out of 5
Pricing : 5 out of 5
Verdict : Good: Inexpensive, very good up time.

Ok: Speed of php based site is slugish.

Bad: Terrible tech support, horrible admin user interface, Google bot has to spider at very slow speed.
Submitted By : robert
Submitted From : Web Hosting Jury
Submiter IP : 72.85.209.235 
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Date Submitted : May 12th, 2008
Length of time hosted by this company : 6 - 12 months
Overall Rating : 1 out of 5
Reliability : 3 out of 5
Support : 1 out of 5
Pricing : 4 out of 5
Verdict : Been with Godaddy now for about a year. I have to say having been with many different hosting providers Godaddy is among the worst.
This is mostly due to their TERRIBLE customer support...or should I say non-existant. It's honestly pretty sad. Have moved most my sites off their service and going with MT. At least they answer their phone.

Bonus: My email was down for total of 7 hours this past month...pathetic.
Submitted By : SeanD
Submitted From : Web Hosting Jury
Submiter IP : 76.101.138.59 
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Date Submitted : May 9th, 2008
Length of time hosted by this company : 1 - 6 months
Overall Rating : 2 out of 5
Reliability : 3 out of 5
Support : 2 out of 5
Pricing : 5 out of 5
Verdict : Pros: Sunny price
Cons: Partly Cloudy customer service, Rainy interface design, Stormy and slow servers, basic features considered add ons

I moved my site from Infinology to GoDaddy in hopes of increased performance, reliability and some semblance of customer support. I assumed going with a big name would insure I got what I paid for.

Although the site was stable, the performance of the servers was rather poor. Since moving to my new host, I now realize how bad it really was.

I had a technical issue, my fault, when I transferred my account over. To make a long story short, a credit had to be issued on my credit card and then recharged. Of course, the recharge didn't reflect the coupon code I originally had and the credit for the static IP address was denied, but fully charged back to me. Anyway, headaches no one needs, especially since the fix should have been easy with a decent back end management system.

As far as managing your accounts. Wow...you need a PHD just to navigate the site and figure out where all the tools are. Don't get me wrong here, when I say you need a PHD it's not because the tools are so powerful, they're really limiting and suck, but because the interface must have been designed by a blind monkey banging away on a keyboard. But once you learn where everything is, and the add'l mouse clicks involved, you can move forward to managing your site.

The last issue I have with GoDaddy is the nickel and diming of their offering. You want stats...pay extra. Static Ip...pay extra. More than one email account capable of holding more than 10MB...that's right, extra. FWIW my account was a mid level shared hosting account.

On the plus side, the site never did go down and their domain registration system is pretty good.

In the end, I wouldn't recommend them to a friend, but from what I'm reading you could do a lot worse too.

It's too bad I didn't find this review site six months ago. Would have saved me some anguish.
Submitted By : fings1
Submitted From : Web Hosting Jury
Submiter IP : 65.6.152.137 
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Date Submitted : April 30th, 2008
Length of time hosted by this company : 1 - 6 months
Overall Rating : 3 out of 5
Reliability : 3 out of 5
Support : 3 out of 5
Pricing : 3 out of 5
Verdict : These guys are OK and I use them for my 'fun' sites but my important biz site I use www.serve.com. Been with them since 2000, great company, no hitches with my site and pleasant competent help desk.
Submitted By : Photo girl
Submitted From : Web Hosting Jury
Submiter IP : 76.99.34.198 
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Date Submitted : April 29th, 2008
Length of time hosted by this company : More than 3 years
Overall Rating : 5 out of 5
Reliability : 5 out of 5
Support : 4 out of 5
Pricing : 5 out of 5
Verdict : Have used Go Daddy for several years now with several sites. Currently using Windows ASP and MS SQL server with no current issues.
Submitted By : Jim
Submitted From : Web Hosting Jury
Submiter IP : 207.112.80.113 
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Date Submitted : March 15th, 2008
Length of time hosted by this company : 6 - 12 months
Overall Rating : 3 out of 5
Reliability : 3 out of 5
Support : 3 out of 5
Pricing : 4 out of 5
Verdict : Pricing and Reliabilty is allright but customer support needs to be improved, they are not all that informative with their help and nor it is detailed. One of the reasons i had to look for another host.
Submitted By : Bobby
Submitted From : Web Hosting Jury
Submiter IP : 59.94.185.49 
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Date Submitted : March 2nd, 2008
Length of time hosted by this company : More than 3 years
Overall Rating : 3 out of 5
Reliability : 4 out of 5
Support : 2 out of 5
Pricing : 4 out of 5
Verdict : I do not suppose folk at Godaddy surf this site. They are so confident that all their dancing girls and jolly Bob Parsons are on the right track.

I have been with Godaddy for about 5 years now. I have noticed that in the last year the quality of their customer support has taken a downward turn. Basically, they have become more hands off and try to tell you that you should consider upgrading to a better package. So in other words if you do not upgrade you suffer. Is not that some kind of unfair pressure? Surely Godaddy would not think so. Their argument would be that you get what you pay for. Oh but it was not liek that 3 years ago - when they were building their empire and they needed my money.

No - I have had a lot of experience with webhosting companies, and when they begin to behave like that it is a bad sign. It more or less means they become over confident in the size of their boat - and feel that nothing much from one or two customers can sink them. This is a risk factor for the continued success and growth of any organisation. If perchance Bob might glance this site - I say to him "Watch it mate" never lose sight of your main support, the reason for your existence is customers.

I would prefer less webhosting space and less bandwidth and more high quality customer service than, skimpy girls, flashy adds, and poor customer service in any webosting company.

Anyways, I am watching Godaddy closely and preparing to move my business in 2 years time to another host. By the next year I will start the move if things do not improve. I have learned to trust my instincts.
Submitted By : max
Submitted From : Web Hosting Jury
Submiter IP : 81.98.240.61 
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Date Submitted : February 16th, 2008
Length of time hosted by this company : 1 - 6 months
Overall Rating : 1 out of 5
Reliability : 1 out of 5
Support : 1 out of 5
Pricing : 3 out of 5
Verdict : The price was great so i tried it. My log in only worked 50% of the time, the control panel was so slow. It took at least 1 minute for pages to load when using the control panel(using comcast optimum ISP).The site on a whole was confusing to navigate,took forever just to find the correct area to make changes to my account. Tech suport offered no help other than to see there online help section....DO NOT USE or you will be sorry.
Submitted By : standry
Submitted From : Web Hosting Jury
Submiter IP : 76.117.223.213 
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Date Submitted : January 4th, 2008
Length of time hosted by this company : 1 - 6 months
Overall Rating : 1 out of 5
Reliability : 1 out of 5
Support : 1 out of 5
Pricing : 3 out of 5
Verdict : I opened an account with GoDaddy. As I set up my site, it was like there were ghosts in the server. Logging in worked sometimes and sometimes not. Sometimes my URL pulled up my site and other times not. And so it went with everything.

I spent 3 /12 weeks and many hours following their directions. After almost a month, they figured out that they had given me two user account numbers. Some of my work went to one account and some to the other.

Once they figured that out, they offered to help fix what they had messed up - for $50 to $100 per hour. I went there because of their customer service. I left for the same reason.

Avoid GoDaddy.
Submitted By : Ken
Submitted From : Web Hosting Jury
Submiter IP : 67.164.130.232 
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Date Submitted : October 23rd, 2007
Length of time hosted by this company : 1 - 3 years
Overall Rating : 1 out of 5
Reliability : 2 out of 5
Support : 1 out of 5
Pricing : 4 out of 5
Verdict : I am SO disappointed in the GoDaddy Wild West Hosting service. My SITE AND EMAILS HAVE BEEN DOWN for FIVE DAYS due to a GLITCH IN THEIR SYSTEM, and NONE OF THE FIVE support people I talked to provided the correct information or remedy - even telling me to put input bad data NUMEROUS TIMES!! EVEN AFTER I CORRECTLY TOLD THEM THE PROBLEM!!

I LOST SEO PLACEMENT, TRAFFIC, and REVENUE as a result, and their entities made no gesture or attempt at easing that pain. A traffic blazer or something to help get us back on track would have AT LEAST been appropriate.

To recap: THE PROBLEM WAS THE FAULT OF THEIR SYSTEM, created at the outset by bad info from their representatives, and perpetuated by a complete lack of understanding of their system and additional erroneous info by the technical personnel I personally spoke with.

5 DAYS! And now they say they are going to "escalate my service ticket," but it could "take up to 72 hours for resolution!" What am I paying for? I will go elsewhere, set-up a new account, and let it propagate for a day - and SAVE MYSELF 2 DAYS!

SAD SAD SERVICE GODADDY!!!!
Submitted By : RED
Submitted From : Web Hosting Jury
Submiter IP : 74.250.17.219 
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Date Submitted : October 21st, 2007
Length of time hosted by this company : 1 - 6 months
Overall Rating : 3 out of 5
Reliability : 3 out of 5
Support : 4 out of 5
Pricing : 5 out of 5
Verdict : The pricing is excellent, the support is friendly and helpful. Problem is, my site has weird behaviors. Sometimes I go to my website and it's not there. If I hit refresh (sometimes have to do it a few times) it finally comes up. I have a few friends/family around the globe that can't access my site at all unless they goto megapixel.com and type in the url. Also I have difficulties uploading using my ftp program. I'm constantly forced to log into godaddy and use the built in ftp thing they have, it's just inconvenient (and tech support can't seem to resolve that issue).

It's a great place to get domain names and to manage domain names. I'll use them for that. As far as shared hosting, I wouldn't recommend it.
Submitted By : Jason
Submitted From : Web Hosting Jury
Submiter IP : 71.89.53.12 
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Date Submitted : October 19th, 2007
Length of time hosted by this company : 1 - 3 years
Overall Rating : 3 out of 5
Reliability : 4 out of 5
Support : 2 out of 5
Pricing : 4 out of 5
Verdict : I just now called the GoDaddy billing department to resolve some misleading instructions on their website... and most importantly to remove my credit card# from an account. Something a customer can't do themselves !! Even tho I never allow services to auto-renew, Godaddy still wants to lock-in, which is why auto-renew is the 'default', & locating those settings are made intentionally difficult.

I should explain that as a web design firm, we manage many client accounts using different hosting vendors. And no we're not going to pay GoDaddy $100-plus per-year to be their Wild West re-seller :P

For many customers on a tight-budget, Godaddy is a well-priced solution. But I'd rather deal with a hosting company that REALLY accepts Paypal, so I can easily turn-over future renewals to clients. That way they only have to pay vendor fees & NOT for my time. But GoDaddy ONLY accepts VERIFIED Paypal accounts... that is, one with a credit card associated. Again, so they have an extra way to bill you - EVEN IF NOT AUTO-RENEWING !! When I mentioned how this seemed illogical & created extra work (since I can't remove our credit card off the account myself-before turning over to the client), I was told it was just POLICY. When I asked about who I should speak to regarding "THE POLICY", he said he's transfer me to a Supervisor - since there was no way to log/record my customer input. Further, he could only relay info about misleading website instructions "verbally" (yeah right).

I figured he tossed by call into the black hole.. but stayed on hold for 10 minutes just to confirm. Yep... the fool hung-up.

The point here is that while my clients have not suffered hosting stability problems, like others have with Hostway et. al.; GoDaddy seems to be growing too big and are losing customer-focus. Bob Parsons now thinks he's some kind of celebrity, and likes to waste money on getting Super Bowl TV ads rejected & chasing female pitch-people - rather than investing those $$'s maintaining high-quality, customer-driven service. Pity...

And this is why we NEVER auto-renew stuff with any vendor. I want to minimize costs to walk away, should services become shoddy. We're on the verge with GoDaddy.
Submitted By : Mr.Bits
Submitted From : Web Hosting Jury
Submiter IP : 72.65.172.40 
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Date Submitted : October 3rd, 2007
Length of time hosted by this company : 1 - 3 years
Overall Rating : 5 out of 5
Reliability : 5 out of 5
Support : 4 out of 5
Pricing : 5 out of 5
Verdict : I have been using hosting services for almost 3 years now. I spent over a month trying to find a web host provider, - I printed out comparison charts, called a few to see what the support was like - I called Hostgator on a Saturday and got somebody in a different country that spoke a different language - tried 2 out to test the waters - 1and1 and ixhosting. I ended up at Godaddy and really liked the convenience of their control panel and ease of use.

As I added more sites to my portfolio - I wanted to update to a bigger plan - I researched and ended up at Godaddy and got a Virtual Server - now I have a Dedicated Server and still use Godaddy - but what I actually have is a reseller account with Wild West Domains so that I get a steeper discount since I own hundreds of domains. Plus I sell to others occasionaly.

I even tried Hostgator but because I ran a couple of scripts that caused the web server service to stop, but the services at Hostgator was awful, so I moved the site back to Godaddy with the Server I was using. So, I stuck with Godaddy and will stay with them.

If you plan to have several hundred domains, just get a reseller account and sell to yourself - it's worth it. Godaddy is the best in the biz.

MrGoodhost.com
Submitted By : MrGoodhost
Submitted From : Web Hosting Jury
Submiter IP : 24.247.212.223 
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Date Submitted : September 9th, 2007
Length of time hosted by this company : 6 - 12 months
Overall Rating : 5 out of 5
Reliability : 4 out of 5
Support : 5 out of 5
Pricing : 4 out of 5
Verdict : GoDaddy is great. Customer service is MUCH better than most companies and a lot of people use them, so there are a lot of resources out there.

For a shared hosting account, they have great features and service.

http://davidjsmitty.com has a couple more specific bits of information.
Submitted By : DavidJSmitty
Submitted From : Web Hosting Jury
Submiter IP : 69.218.79.115 
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Date Submitted : August 26th, 2007
Length of time hosted by this company : 6 - 12 months
Overall Rating : 1 out of 5
Reliability : 3 out of 5
Support : 1 out of 5
Pricing : 4 out of 5
Verdict : Seemed a reasonable service until I had to deal with Customer Support. Superficially helpful at best. Their best advice with regards to cogent questions I had about publishing ASP.Net pages. "You could try it!"....
Submitted By : James
Submitted From : Web Hosting Jury
Submiter IP : 12.76.122.37 
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Date Submitted : August 23rd, 2007
Length of time hosted by this company : 1 - 6 months
Overall Rating : 2 out of 5
Reliability : 2 out of 5
Support : 1 out of 5
Pricing : 3 out of 5
Verdict : I just read the first four reviews I came across about GoDaddy on this site, and they are all similar to my experience- from the database connections problems to surly customer service to limited email space (and then some). I had been very happy with GD for years as a domain registrar, so when I needed to switch hosts I figured I'd try their service. For a beginner to intermediate webmaster they may work fine, but for a more experienced user their control panels are limited and clumsy. I can understand their having technical problems, and a couple of times the error was on my side, but nothing excuses a rude or condescending attitude, which is what I have gotten more than once from their reps. Overall, I don't recommend them.
Submitted By : Leon
Submitted From : Web Hosting Jury
Submiter IP : 72.199.65.18 
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Date Submitted : July 20th, 2007
Length of time hosted by this company : 1 - 3 years
Overall Rating : 2 out of 5
Reliability : 2 out of 5
Support : 1 out of 5
Pricing : 3 out of 5
Verdict : After having problems with products and support at three other hosting companies, we switched to GoDaddy on the recommendation of a supposedly Web-savvy young co-worker. GoDaddy's prices are certainly enticing, but not so much once you know exactly what you're getting. For example: each e-mail address you create only gets 10 MB of server space, which can be entirely used up with all the junk mail caught by its grossly inadequate spam and virus filtering. To keep legit mail from bouncing at our busiest addresses, I have to log in regularly to manually delete junk and messages with large attachments. We could get more space by buying another e-mail account for $9.99 a year, but why should I have to? Support is also abysmal. Basic questions get answered reasonably accurately, but when the nameservers for one of our sites spontaneously reverting to an outdated forwarding URL following domain renewal, it took a couple of days by e-mail and on the phone with a long string of different support staff to get to the bottom of the problem. The support person I talked with by phone early in the process was downright surly, and the ones who responded by e-mail were mostly just plain incompetent. There should have been one or two techs assigned to my problem so that I didn't have to start from square one with eache new one. Turns out it that the spontaneous reversion happened because GoDaddy's software didn't automatically do something that the domain set-up instructions said it would. I finally got one of the support staff to admit that GoDaddy was at fault, but they said they didn't owe us a credit for the time our site wasn't available! And don't get me started on Bob Parson's sleazy marketing. I came to webhostingjury.com looking for a reliable, economical domain registration and hosting company, and you can bet that as soon as I find one I'll drop GoDaddy like a hot rock.
Submitted By : birdweb
Submitted From : Web Hosting Jury
Submiter IP : 71.38.59.86 
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Date Submitted : June 15th, 2007
Length of time hosted by this company : 1 - 3 years
Overall Rating : 1 out of 5
Reliability : 1 out of 5
Support : 5 out of 5
Pricing : 5 out of 5
Verdict : I bought their page builder software. It took several months to get it up and running. Just a few months later, if I wanted to make changes to my web page I had to buy an upgraded software because mine was out dated. I bought the software and am still (1 year later) am unable to get the web page up and going. My internet email does not block spamers or domains...
Submitted By : WT
Submitted From : Web Hosting Jury
Submiter IP : 76.97.158.12 
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Date Submitted : June 8th, 2007
Length of time hosted by this company : 6 - 12 months
Overall Rating : 4 out of 5
Reliability : 5 out of 5
Support : 4 out of 5
Pricing : 5 out of 5
Verdict : I have had godaddys Windows virtual dedicated server for about 7 months now. I could not been happier. Any problems I have had have been handled quickly. I have also seen complaints of godaddy farming out support calls to INDIA. I don't know if it matters that I have a dedicated virtual server but I have NEVER spoken to anyone in support that