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Average Jury Ratings & Reviews of
Micfo |
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Reliability
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Below are some verdicts that users of our site have
given to
Micfo . If you would like to submit your verdict about
Micfo please use our submit page to review
Micfo. |
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Micfo ?
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| Date Submitted : |
December 4th, 2007 |
| Length of time hosted by this company : |
1 - 6 months |
| Overall Rating : |
5 out of 5 |
| Reliability : |
5 out of 5 |
| Support : |
4 out of 5 |
| Pricing : |
5 out of 5 |
| Verdict : |
So far I have had only good things to say about this host, the problems I have had (due to my inexperience) have been sorted quickly and with good humer.
I would say its been a very good service so far |
| Submitted By : |
Ade |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
89.241.235.123 |
| Add new response or edit existing response |
| Date Submitted : |
September 16th, 2007 |
| Length of time hosted by this company : |
1 - 3 years |
| Overall Rating : |
2 out of 5 |
| Reliability : |
2 out of 5 |
| Support : |
3 out of 5 |
| Pricing : |
1 out of 5 |
| Verdict : |
I suffered with this host for nearly 3 years. Finally got fed up and moved away.
The server keeps going down and I have to constantly contact them to put it back online. The weird thing is that their site (micfo.com) is always available but my site keeps going down. Maybe that's why they have good up-time listed.
They also have this habit of not telling you when your account is about to expire, so that they can overcharge you when you miss the date (I think it is 19$ for missing the date). All other domain services I have used until today sent me notices starting from 60 days before.
The price is way too high for such low value.
There are much better packages out there.
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| Submitted By : |
Donny |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
89.138.228.249 |
| Add new response or edit existing response |
| Date Submitted : |
September 15th, 2007 |
| Length of time hosted by this company : |
1 - 3 years |
| Overall Rating : |
1 out of 5 |
| Reliability : |
2 out of 5 |
| Support : |
1 out of 5 |
| Pricing : |
3 out of 5 |
| Verdict : |
I experienced several outages, and worst of all they changed my dedicated IP address without telling me (bringing my website down), and didn't seem to think that this was a problem. I would not recommend Micfo. |
| Submitted By : |
Eric |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
71.201.40.159 |
| Add new response or edit existing response |
| Date Submitted : |
July 16th, 2007 |
| Length of time hosted by this company : |
1 - 6 months |
| Overall Rating : |
5 out of 5 |
| Reliability : |
5 out of 5 |
| Support : |
5 out of 5 |
| Pricing : |
5 out of 5 |
| Verdict : |
I dont have anything to complain about micfo.com because i am very pleased with them!The have excellent support!Before 2 days i had a problem and they helped me!In 10 minutes they have solved the problem!Jason helped me!He knows everything!He answered all the questions that I have asked!
Thank You Micfo.com |
| Submitted By : |
Vibes |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
80.245.172.250 |
| Add new response or edit existing response |
| Date Submitted : |
June 6th, 2007 |
| Length of time hosted by this company : |
1 - 3 years |
| Overall Rating : |
4 out of 5 |
| Reliability : |
4 out of 5 |
| Support : |
2 out of 5 |
| Pricing : |
4 out of 5 |
| Verdict : |
I think micfo is on its way up. I've been with them for many years - through the good and bad. They've recently moved to fastservers.net hosting location with new servers & added UK servers. Though support is not as quick as its 15min guarantee years ago, staff seems better than their "rough" period.
The transition is happening and I'm glad it's happening now than never.
I'm glad my server has had no downtime in the last 90 days. Server load monitored through uptime of approx 2.0-3.5 consistently on a quad cpu server throughout that period as well.
Bravo on the new changes. |
| Submitted By : |
John |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
70.131.33.217 |
| Add new response or edit existing response |
| Date Submitted : |
May 17th, 2007 |
| Length of time hosted by this company : |
1 - 6 months |
| Overall Rating : |
1 out of 5 |
| Reliability : |
1 out of 5 |
| Support : |
1 out of 5 |
| Pricing : |
1 out of 5 |
| Verdict : |
DO NOT HOST AT MICFO
Been with them for three months now and i fill like i lost 3 years of my life!
Servers were good for the first month. After that they were always down including mails not working and slow responces. Technical support???? It doesnt exists!! |
| Submitted By : |
panayiotis |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
86.21.24.120 |
| Add new response or edit existing response |
| Date Submitted : |
May 11th, 2007 |
| Length of time hosted by this company : |
1 - 3 years |
| Overall Rating : |
1 out of 5 |
| Reliability : |
1 out of 5 |
| Support : |
1 out of 5 |
| Pricing : |
1 out of 5 |
| Verdict : |
The worst hosting I've ever known. They lost my site 3 times, lost data, screwed up email. They cost me hours and hours of my time recreating stuff they'd lost. One of these times they offered me $10 as an apology!! What an insult... |
| Submitted By : |
shs |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
145.64.134.236 |
| Add new response or edit existing response |
| Date Submitted : |
April 12th, 2007 |
| Length of time hosted by this company : |
1 - 3 years |
| Overall Rating : |
2 out of 5 |
| Reliability : |
1 out of 5 |
| Support : |
3 out of 5 |
| Pricing : |
4 out of 5 |
| Verdict : |
After a couple of years of relatively reliable hosting from Micfo, things went severely downhill. On several occasions, money was taken out of my account that shouldn't have been (e.g. two lots of charges for one months hosting), and domain name and nameserver problems at their end meant my sites were often down. After cancelling my account, they still took money from my bank account, and their previously reliable support suddenly became very slow and unhelpful. They also have several "guarantees" in their terms and conditions which mean nothing, and if they break them you are lucky to get a "sorry" and have no chance of getting any money refunded! |
| Submitted By : |
Gary |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
82.110.109.212 |
| Add new response or edit existing response |
| Date Submitted : |
April 10th, 2007 |
| Length of time hosted by this company : |
1 - 3 years |
| Overall Rating : |
1 out of 5 |
| Reliability : |
1 out of 5 |
| Support : |
1 out of 5 |
| Pricing : |
1 out of 5 |
| Verdict : |
We used micfo.com for two years. The first year wasn't too bad, but micfo seemed to deterioate rapidly after that. The second year was horrible - lots of hassles. We had a lot of email problems and their support wouldn't fix it - they just kept passing the buck. It got so bad that it was adversely impacting our business. We were forced to leave micfo, and they never even refunded the money we paid in advance. Perhaps there's somebody who would be happy with micfo as they might be lucky enough to never have a problem, but I doubt it.
We used this site to choose a new host and wound up selecting liquidweb.com. We've been with them for about six months and they have been great.
This site has done us a great service in helping to eliminate the problems we were having. Thanks so much!! |
| Submitted By : |
mazz |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
67.190.106.234 |
| Add new response or edit existing response |
| Date Submitted : |
March 6th, 2007 |
| Length of time hosted by this company : |
1 - 6 months |
| Overall Rating : |
1 out of 5 |
| Reliability : |
1 out of 5 |
| Support : |
1 out of 5 |
| Pricing : |
1 out of 5 |
| Verdict : |
Avoid Micfo.com and Bodhost.com (their other shell scam operation). I signed up two days ago but when something just didn't see right about the company immediately cancelled the request (within minutes). Even though they responded back to my phone call and email that they understood that they were not to set up an account OR bill me they did so anyway. Now they claim they can only give me back $45.00 of my $53.00 and even that I have yet to see back. I have filed BBB complaints in two states, filed a fraud alert with my credit card company as well as IC3 complaints and now a police fraud report in two states. Anyone else who has a claim against this company should contact me at: Ispgeek@ispgeeks.com and I will do my best to add you to the criminal complaints that have been filed. AVOID THESE SCAMMERS AS IF THEY HAD THE PLAGUE! |
| Submitted By : |
G Doda |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
65.32.159.89 |
| Add new response or edit existing response |
| Date Submitted : |
March 5th, 2007 |
| Length of time hosted by this company : |
6 - 12 months |
| Overall Rating : |
1 out of 5 |
| Reliability : |
2 out of 5 |
| Support : |
1 out of 5 |
| Pricing : |
3 out of 5 |
| Verdict : |
We were using a Micfo's reseller plan.
The server was slow and often got frozen(cannot access). Well, it's a shared server we can't expect a lot. But we have tried many shared server. Micfo's one was the worst ever.
The worst thing they have done is just amazing. They moved our customers' accounts to another server WITHOUT any notice. While moving them(7-8 hours!!!), those accounts were unavailable. Imagine you have 100 customers for your hosting business, and those accounts are unavailable for 7-8 hours without any notice. It was just crazy.
Listening to their excuse, first they told us that they e-mailed us before they moved our customers' accounts, then I asked them when they sent, then no reply. It's for sure they did not send any e-mail.
Also Micfo's customer service is the lowest quority. When you ask them to fix a problem, well, they may fix the problem, but makes other problems. Then you ask them to fix the problems they made, then, as you can imagine, they make more problems.
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| Submitted By : |
Shinichi |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
24.80.185.144 |
| Add new response or edit existing response |
| Date Submitted : |
December 18th, 2006 |
| Length of time hosted by this company : |
1 - 3 years |
| Overall Rating : |
1 out of 5 |
| Reliability : |
1 out of 5 |
| Support : |
1 out of 5 |
| Pricing : |
3 out of 5 |
| Verdict : |
I have been a customer of Micfo for about 2 years now, and now i think it's time to move on.
The hosting was pretty good at one time, about 1 year ago, but after that, everything has gone down hill, most likely because they fill their servers to the absolute limit.
My website is down every single day, and when it's up, it's so slow that the users get broken pages.
Let's look at what Micfo guarantees, and see my answer to the guarantee:
"Micfo offers a 99.9% Uptime Guarantee" Bullshit. They say on their website that if your server is down more than what they guarantee, you will get a refund.
Only one catch! There is no way for you to see how much downtime your server has had, because they won't let you see it.
I wrote a support ticked today, (Which was answered after 3 hours) asking if they could tell me how much downtime my server has had. The only answer i got was that they were monitoring my site, so i should not worry.
I replied to that and said that this wasn't what i was asking, and again asked for my downtime. This was the response from the support department (Again after 3 hours):
"There is no third party url to check uptime of server. It is not possible for you to check servers uptime."
That is a pretty good deal for micfo, because then they can guarantee what ever uptime they want. By the way, they do not accept data from external downtime monitors, and you have to request your refund yourself.
Their 99.9% uptime guarantee is a fraud, because you will not get that refund unless you provide evidense of the downtime (Which they won't grant you access to) A bullshit guarantee.
"15-25 Minutes Technical Support Response Time Guarantee" Again, complete and utter bullshit.
I have sent in about 70 tickets, and not one of them has been answered within the guaranteed time limit.
A few months back i had to wait 3 days for a very simple ticket to get resolved. I have also tried waiting 36 hours for an answer to a ticket. (The answer did not help by the way)
I would say, from my experience, that the average support response is about 3-4 hours, and i haven't counted in the times where i've waited for more than 12 hours.
Stay away from Micfo. You will not get the product you pay for.
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| Submitted By : |
Lava |
| Submitted From : |
Web Hosting Jury
|
| Submiter IP : |
130.226.173.20 |
| Add new response or edit existing response |
| Date Submitted : |
November 9th, 2006 |
| Length of time hosted by this company : |
1 - 6 months |
| Overall Rating : |
1 out of 5 |
| Reliability : |
1 out of 5 |
| Support : |
1 out of 5 |
| Pricing : |
1 out of 5 |
| Verdict : |
I think the last ticket we sent them says it all:
___________________________________
Please close account xxxxxxx and do not bill one more single penny.
I have already alerted my bank that you are a fraudulent company, and I have just printed out the 35 support tickets I was forced to submit in the last 40 days due to your complete incompetence (most of which they never resolved).
Since you sell products and services across state lines, I am giving the information over to the FBI so they can investigate you as well.
This is one final request for you to refund every penny you have illegally taken from me ($xxx to date), according to your own service guarantee, which I have also printed out.
I will be adding on the money you have cost me by losing two clients as well, unless you include that in your refund to me.
Have a great day!
__________________________________________
These people are the worst hosting company I've ever had the displeasure of working with. They will lie to your face about their server load, problems on their systems, everything. |
| Submitted By : |
Ty |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
63.229.24.28 |
| Add new response or edit existing response |
| Date Submitted : |
November 7th, 2006 |
| Length of time hosted by this company : |
6 - 12 months |
| Overall Rating : |
2 out of 5 |
| Reliability : |
2 out of 5 |
| Support : |
1 out of 5 |
| Pricing : |
4 out of 5 |
| Verdict : |
After being recommended to MIcfo, I realise what a big mistake it was in mving to them.
Support is abysmal - they give stock relpies such as "its fixed now" but it is obvious that the support guys don't read the messages properly, causing long delays in getting things fixed.
My biggest problem has been emails going missing; check their forum and see how many others have complained about this. Eac time it gets 'fixed' it regularly reoccurs within a few weeks.
Stay away if you want trouble free hosting. |
| Submitted By : |
paul |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
61.91.191.9 |
| Add new response or edit existing response |
| Date Submitted : |
October 22nd, 2006 |
| Length of time hosted by this company : |
1 - 3 years |
| Overall Rating : |
2 out of 5 |
| Reliability : |
1 out of 5 |
| Support : |
1 out of 5 |
| Pricing : |
3 out of 5 |
| Verdict : |
Up until recently I was a reasonably satisfied Micfo customer. The pricing was reasonable and there were sometimes minor technical issues, but the support was good. Prompt replies and issues corrected in good time.
But what a difference a few weeks makes. I have major issues now and the support is all but non existant. Support tickets go unanswered of if answered are mostly canned or don't deal with the actual issues.
Not recommended at this time. |
| Submitted By : |
Gari |
| Submitted From : |
Web Hosting Jury
|
| Submiter IP : |
59.167.98.19 |
| Add new response or edit existing response |
| Date Submitted : |
October 4th, 2006 |
| Length of time hosted by this company : |
1 - 3 years |
| Overall Rating : |
1 out of 5 |
| Reliability : |
1 out of 5 |
| Support : |
1 out of 5 |
| Pricing : |
1 out of 5 |
| Verdict : |
I was with Micfo for over a year and was dumbfounded by the level of idiocy and faulty service they provided. My site was down a few times PER WEEK, my customers began to leave out of frustration, and when Micfo attempted to move my site to another server to "fix the problem," they accidentally deleted my e-mail account, so that all customer messages and my e-mail setup were gone. I needed to hire a programmer to fix that mess... the list goes on and on. The only thing that kept me there as long as I was were empty promises that never came to fruition. This company solely comprises incompetent morons who are just out to pocket your money. ANY OTHER HOSTING COMPANY would be better. |
| Submitted By : |
JC |
| Submitted From : |
Web Hosting Jury
|
| Submiter IP : |
66.114.77.76 |
| Add new response or edit existing response |
| Date Submitted : |
October 1st, 2006 |
| Length of time hosted by this company : |
1 - 3 years |
| Overall Rating : |
1 out of 5 |
| Reliability : |
1 out of 5 |
| Support : |
1 out of 5 |
| Pricing : |
3 out of 5 |
| Verdict : |
Absoultey terrible tech support. When I first joined a couple of years ago they were OK, but in the last year I have had entire websites lost, email going missing etc.
The last straw has been two websites lost and being told by the Tech 'Support' that they don't have backups for them, even though on their guarantees page they claim they take daily and weekly backups. They couldn't even say 'Sorry'.
I am now looking for a new host and can't wait to tell them to stuff it! |
| Submitted By : |
shs |
| Submitted From : |
Web Hosting Jury
|
| Submiter IP : |
89.241.17.21 |
| Add new response or edit existing response |
| Date Submitted : |
September 12th, 2006 |
| Length of time hosted by this company : |
6 - 12 months |
| Overall Rating : |
1 out of 5 |
| Reliability : |
1 out of 5 |
| Support : |
1 out of 5 |
| Pricing : |
5 out of 5 |
| Verdict : |
micfo is without a doubt, the most dysfunstional hosting company I have ever encountered! Gross errors and problems from the very start! 23 emails just to get a simple "C-Panel" acc't going and online.
Now, when I foolishly attempted to extend my hosting with them, they claim that I did not pay them when, I had made the payment with paypal, so have a claim against them with paypal. Now, after investigating via forums such as this, I see why I have had such problems! It is, just as I suspected, a mass of individuals running around like a bunch of chickens or turkeys, each doing as they want, no common rules or guidelines! No wonder it appeared that the rules and procedures changed each day and there were new rules each day, depending on who you talked to! I am now going to upgrade my complaint with paypal to that of fraud! Does anyone care to join me in a small scale war on micfo? They should NOT be allowed to conduct business with companies such as paypal. I'll provide the hosting! Thaks to efforts like this website, there is at least SOME redress, however small
Bill Hawk, editor@pubinter.net |
| Submitted By : |
PUBLISH INTERNET |
| Submitted From : |
Web Hosting Jury
|
| Submiter IP : |
66.124.247.137 |
| Add new response or edit existing response |
| Date Submitted : |
September 3rd, 2006 |
| Length of time hosted by this company : |
6 - 12 months |
| Overall Rating : |
3 out of 5 |
| Reliability : |
3 out of 5 |
| Support : |
3 out of 5 |
| Pricing : |
5 out of 5 |
| Verdict : |
Not at the point yet of calling MICFO a scam as others have (might get there soon though), but have been having a real repetitive headache with email problems for one of my add-on domains.
Worse than the actual problem is their inability to see the forest for the trees - recognizing, admitting and communicating a larger problem at hand and attempting to actually fix it. Tech support is totally evasive (even at the admin level), not even answering any deeper and direct questions.
While email response time is very acceptable (far more effective than phone support), just applying band-aid each time and stating "it is working now" is not going to keep me with this host for long. |
| Submitted By : |
K.N. |
| Submitted From : |
Web Hosting Jury
|
| Submiter IP : |
24.82.16.206 |
| Add new response or edit existing response |
| Date Submitted : |
August 31st, 2006 |
| Length of time hosted by this company : |
1 - 3 years |
| Overall Rating : |
2 out of 5 |
| Reliability : |
2 out of 5 |
| Support : |
2 out of 5 |
| Pricing : |
4 out of 5 |
| Verdict : |
Everything started well when I signed up to micfo and I would recommend their shared hosting as it is good value and fairly reliable.
When moving to a dedicated server however I encountered a number of problems. First of all, they said they'd do the transfer themselves in switching my website from shared hosting to my new dedicated server, but unfortunately a lot of settings on the dedicated server weren't as they were before and it took lots of effort to get this working. The same thing happened when they told me they were moving my site to a new dedicated server.
Finally, the server recently went down and despite a guarantee of a response time of less than 20 minutes, it took almost 2 hours for someone to reply to me and ask for my username, then another 6 hours for them to do anything with it.
Eventually the problem was sorted out, but only after my website had been down for at least 30 hours, losing me a lot of customers. |
| Submitted By : |
Gary |
| Submitted From : |
Web Hosting Jury
|
| Submiter IP : |
82.109.66.150 |
| Add new response or edit existing response |
| Date Submitted : |
July 22nd, 2006 |
| Length of time hosted by this company : |
1 - 3 years |
| Overall Rating : |
5 out of 5 |
| Reliability : |
4 out of 5 |
| Support : |
4 out of 5 |
| Pricing : |
5 out of 5 |
| Verdict : |
Overall I have been happy with MICFO. The price is great, and as a designer for small start up web sites, this is a real factor. I have had problems from time to time, but they have been solved. The site has gone down from time to time, the longest time being 2 hours, but most times being less than 15 minutes. I would say in its happened maybe 2 or 3 times a year. Their tech support for the most part, is excellent, but I don't ask them complex problems. In 10 years of web design I keep records of technical issues so I can at least describe the situation to the technician. Also, I treat them with a lot of respect. There has been a problem with their phones, so I email them -- I prefer it, then I have a written record of who did what. I study the control panel and read the technical handbook they have it in it so I become educated in what its about. I back up my MySQL database and public-html directory folders whenever my programmer makes an adjustment and I save it to my hard drive and then to a CD-rom. Sometimes we customers have to 'know the basic rules' before a company can perform in the best manner possible. Think of the host company I had before them -- he would go in and change my passwords so I could even get on the control panel to do my work! Or the host company I had before that was sold to a big American conglomerate and if you wanted to have impossible communication, you could go there. We are, because of the internet, becoming more global, so when I can't understand the accent, I just say I did not understand what you said, would you talk more slowly, my broken English is not as good as it should be just yet. Lighten up! Try and be of good humor! No one outside of God is perfect! We're all on earth together and those of us doing business should show better characteristics of responsibility and being leaders of patience and good cheer. If a company is incapable of hiring more experienced help, then it is our responsibility as web designers and web host customers to cover those areas ourselves. For example, I am afraid of heights. Don't ask me to rake the leaves off the roof. For that job, you have to ask someone else to do it. One thing MICFO is bad at and that is domain registration. Don't register your domain with them. They are not an Indian (from India) company -- the are United Emerates Republic -- what I would consider the best of the Arab world, since they do great business and that's all -- but when it comes to ownership issues that are involved in domain registration, then it becomes another animal entirely. We think of it as a domain, something that belongs to our customers, like their logo. They tend to think of it like something MICFO owns, controls, dictates over -- that's the only eye opening philosophy that chased me away.... I guess we need to remind each other to lighten up, including myself. |
| Submitted By : |
Isabel |
| Submitted From : |
Web Hosting Jury
|
| Submiter IP : |
71.2.55.31 |
| Add new response or edit existing response |
| Date Submitted : |
July 19th, 2006 |
| Length | |
