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Date Submitted :
December 20th, 2011
Length of time hosted by this company :
1 - 3 years
Overall Rating :
4 out of 5
Reliability :
5 out of 5
Support :
4 out of 5
Pricing :
4 out of 5
Verdict :
The email management is excellent and easy to set up and modify. The options of using either the online file manager or the ftp connection makes it quite convenient. I have not had any issues that required me to contact Customer Support.
Very satisfied. Keeps us updated by frequent mailings. Recently, there was some downtime of our site but as soon as they were contacted that our site was not running they responded very quickly and had us up and running quickly. It happened again a week or so later and they kept in contact with me until they figured out what was happening and why.
myhosting is reliable, consistent and responsive. simple expectations that are met on a yearly basis. Customer support response time is very timely. Only once in the 10 or so years that I've worked with them have I been disappointed. I greatly appreciated the assistance moving to live support vs. simply e-mail.
The customer service is good and the prices are reasonable. The website can sometimes be a bit confusing but with a little practice you get the hang of it. It could be made more user friendly. Customer support helped me set up domain forwarding and also answer all my questions since this was the first time ever buying a domain name.
Provides the services and features that allow the customer modify and acquire what is necessary. Phone support has been the most reliable. Email support has been about 60% effective. Too frequently there are email responses that seem to be just getting me off their list until their shift is over. Overall I love myhosting.com and I am so grateful for email and phone support when it is diligent and in good faith.
I've never had any problems. The services are transparent to me. They just work. I appreciate that. Whenever I've had a problem or question, Customer Support has been friendly and helpful. I've never had an issue that wasn't resolved to my satisfaction.
I have some knowledge, but there's quite a bit I've forgotten since I haven't used it for 4+ years. They've ALWAYS been very helpful and polite in assisting me in things that I've either not realized, or messed up and couldn't fix. They even helped me with my shopping cart when the response from that particular software provider was frustrating and slow.
They always, always, always helped me, or at the very least, found someone who was able to assist me with ANY problem I had.
I like having both Windows and Linux hosting. Allows best of both worlds, software-wise. My issues with Photo gallery - quickly answered and resolved by customer service.
I had a VPS for a few months and they just don't get it. Messy conflictual service. I moved over 60 sites to them and I had to meve them away. Hours - hundred of hours - lost. STAY AWAY!!!
I had to submit ONE star. I'd prefer no star at all.
I have hosted with myhosting.com for more than 3 years, and have been generally satisfied.
There service is all via email, but they do respond rather quickly, within 24hrs I believe. The have expanded over the years andcontinue to add functionality.
However at this time they do not offer multiple hosting package for a reasonable price. You have to add additional domains at an additional charge. Really the only reason I am looking elsewhere...
