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Average Jury Ratings & Reviews of
RegisterFly |
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Reliability
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Support
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Pricing
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Overall
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Below are some verdicts that users of our site have
given to
RegisterFly . If you would like to submit your verdict about
RegisterFly please use our submit page to review
RegisterFly. |
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RegisterFly ?
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| Date Submitted : |
May 15th, 2007 |
| Length of time hosted by this company : |
More than 3 years |
| Overall Rating : |
1 out of 5 |
| Reliability : |
1 out of 5 |
| Support : |
1 out of 5 |
| Pricing : |
3 out of 5 |
| Verdict : |
iPower has arguably the worst user support I've ever dealt with, and experiences downtime deep into the realm of unreasonable. The price you pay for your package is only mediocre, and can be matched by many, many other hosts out there with much better records.
Our baseball league has hosted our website on iPower for a number of years, but the recent experiences we've had with them are simply obscene.
On Saturday, May 6 the website went dark. No big deal, that happens all the time. I sent a request to tech support to bring it back up. I got back a canned response stating that "This is a known issue related to a server move. The problem should be resolved in 24 hours." Twenty-four hours came and passed with no resolution, so I sent another problem ticket. Same response. Another twenty four hours, and another problem ticket. Same response.
It was Friday May 11 before our site came back up again, and that lasted for all of 24 hours. By Saturday, the site was back down again; this time with a 404 error.
Any guess what the response was to my tech support request?
I would never, ever recommend iPower to even my worst enemy based on their horrific downtime and their canned, meaningless tech support responses.
Avoid, avoid, avoid.
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| Submitted By : |
Jeff Lawrence |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
206.213.251.31 |
| Response From RegisterFly: |
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| Add new response or edit existing response |
| Date Submitted : |
May 14th, 2007 |
| Length of time hosted by this company : |
More than 3 years |
| Overall Rating : |
2 out of 5 |
| Reliability : |
5 out of 5 |
| Support : |
1 out of 5 |
| Pricing : |
3 out of 5 |
| Verdict : |
IPowerWeb upgraded their servers without informing its customers in advance. Our web site has been down for at least as early as May 9. Today is May 14. My inquiry e-mail to the company's tech support on May 12 has gone unanswered. After 1 hour of waiting on the phone, the tech support answered my call and said the service would be up in 1 hour. That is not the case. I have been waiting for another hour on the phone trying to contact the tech support once more to let them know that they had failed to deliver service again. |
| Submitted By : |
etaletopos |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
72.66.86.96 |
| Add new response or edit existing response |
| Date Submitted : |
May 14th, 2007 |
| Length of time hosted by this company : |
1 - 3 years |
| Overall Rating : |
1 out of 5 |
| Reliability : |
1 out of 5 |
| Support : |
1 out of 5 |
| Pricing : |
5 out of 5 |
| Verdict : |
My problems began 10 days ago. Ipowerweb downloaded 145 emails which had previously been deleted from the server...then no further email service, no web site, no support; no nothing. Has cost me unknown business and aggravation. Finally am switching to a host which has much larger base and exposure. |
| Submitted By : |
Alex |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
71.30.100.180 |
| Add new response or edit existing response |
| Date Submitted : |
May 14th, 2007 |
| Length of time hosted by this company : |
1 - 3 years |
| Overall Rating : |
1 out of 5 |
| Reliability : |
2 out of 5 |
| Support : |
1 out of 5 |
| Pricing : |
4 out of 5 |
| Verdict : |
I powerweb constantly does maintenance that can take days without notifying us. I'm a reseller and have many, many sites at Ipowerweb and will take them all away. I can't take the DOWNTIME anymore.
The last couple of weeks, Ipowerweb has been migrating all of their cpanel sites to vdeck servers. DOwntime averages Fri-Weds: imagine your site down and no email during that time. This is happening to all of my sites. |
| Submitted By : |
quitspam |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
74.204.56.196 |
| Add new response or edit existing response |
| Date Submitted : |
May 14th, 2007 |
| Length of time hosted by this company : |
More than 3 years |
| Overall Rating : |
1 out of 5 |
| Reliability : |
1 out of 5 |
| Support : |
1 out of 5 |
| Pricing : |
4 out of 5 |
| Verdict : |
This is the second time this year that my email has been down for several days. This is what my customers see when the attempt to email me: PERM_FAILURE: SMTP Error (state 9): 553 sorry, mailbox unavailable (#4.7.1). I've contacted support 3 times (with at least a 30+ minute wait) only to get some variation on "we're working on it". The last support rep told me it will be another 24 hours. This is really bad and hard to imagine why Ipowerweb would think this to be an acceptable business practice. Come on Ipowerweb, take a little pride in your work!
Recommendations for a reliable web host are welcome. |
| Submitted By : |
David |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
76.22.75.121 |
| Add new response or edit existing response |
| Date Submitted : |
May 13th, 2007 |
| Length of time hosted by this company : |
1 - 6 months |
| Overall Rating : |
4 out of 5 |
| Reliability : |
4 out of 5 |
| Support : |
5 out of 5 |
| Pricing : |
5 out of 5 |
| Verdict : |
i have been with ipower for a wile now and i have found there customer service very good so far. in comparison to what some of my friends get with the hosts it is outstanding.
they also offer domain names at the cheapest prices i have seen around.
over all they are a very good host and i will definitly be sticking with them. |
| Submitted By : |
simon |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
58.107.14.114 |
| Add new response or edit existing response |
| Date Submitted : |
May 12th, 2007 |
| Length of time hosted by this company : |
6 - 12 months |
| Overall Rating : |
1 out of 5 |
| Reliability : |
1 out of 5 |
| Support : |
1 out of 5 |
| Pricing : |
1 out of 5 |
| Verdict : |
My experiences with ipowerweb were also horrible.
I was recently contracted as a system administrator for a business person with two websites hosted at ipower web.
The first thing that struck me was how bad the vdeck control panel is. Compared to a solution like cpanel it is very limited and many obvious features are missing or disabled.
Two examples:
* In the file manager there is no modification timestamp for each file so no way of determining when the file was last modified.
* Each database must be backed up and accessed individually. There is no way to backup all databases at once, or log into phpMyAdmin and switch between databases easily.
The control panel was bad enough but the actual hosting service and support turned out to be much worse.
One of the websites we were running on ipowerweb was experiencing for rapid growth - from 100 to 1000 visitors per day.
That's not much traffic compared to many websites and yet it was more than enough for ipowerweb's mysql databases to start corrupting on a regular basis - at least once every 24 hours.
Mysql database tables would start to generate massive overhead and suddenly all the websites would crash.
When it first happened I contacted support who denied anything was wrong at their end - it was our software. Yeah, right.
In the end I figured out that I had to reset the permissions for each database user and then I had to log into phpMyAdmin for each of the 20 databases (having to look up the username & password for each one grrrr!), check all the tables and repair them. Each time I repaired a table we would experience data loss.
After a few days I recommended we dump ipowerweb in favour of our own dedicated server for these projects.
I then tried to back up our website to move it across to the server.
There was 2.1 gigabytes of data to move so I absolutely did not want to do it via FTP. So I tired to use the "site backup" function.
Only it didn't work - the backup would start but never finish. And it took 5 days of constantly chatting and phoning technical support to get any action.
I'd complain to technical support only to be told that the "level 2 tech support" were right on top of it. They would then reset the backup but not fix the problem - so as soon as I started the backup again it would freeze once more.
Eventually on the 5th day I managed to beg the support person I was chatting to ask a tech person to do a manual tar backup for me.
I wasted no time at all getting that backup copied to our new server.
From there I had to manually, one at a time, log into phpMyAdmin for each database, export and save the data, before moving to the new server. A very time consuming and frustrating process.
With all our data moved we switched the DNS to point to our new server and held our breath.
It worked perfectly. The database errors disappeared completely. The websites performed much, much better.
The difference is incredible.
Ipowerweb was an unexpected and truly horrible experience to deal with. Their support was bordering on non-existant and to see such bad database corruption occurring on such a small volume of traffic was disgusting.
What's the point of offering hosting services to customers if your servers corrupt customer data regularly and then blame it on the customer?
Stay away from Ipowerweb unless they truly change the way they operate.
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| Submitted By : |
pac |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
222.155.129.35 |
| Add new response or edit existing response |
| Date Submitted : |
May 11th, 2007 |
| Length of time hosted by this company : |
More than 3 years |
| Overall Rating : |
2 out of 5 |
| Reliability : |
4 out of 5 |
| Support : |
1 out of 5 |
| Pricing : |
3 out of 5 |
| Verdict : |
I have two websites with iPowerWeb. Both sites have been down for 6 days. It took 5 days for them to restore email on one of the domains. When I ask them when it will be back up all they can say is that they are working on it. Obviously they don't have backup servers or the sites would have been up by now. As I write this I am waiting for them to answer their online Live Chat service(5 minutes and counting). I have had it with their service. |
| Submitted By : |
John |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
68.238.248.223 |
| Add new response or edit existing response |
| Date Submitted : |
May 7th, 2007 |
| Length of time hosted by this company : |
1 - 3 years |
| Overall Rating : |
1 out of 5 |
| Reliability : |
2 out of 5 |
| Support : |
1 out of 5 |
| Pricing : |
4 out of 5 |
| Verdict : |
Do not host a ecommerce site with them, if you have issues it will NEVER get resolved!!! I have been FIGHTING for almost 2 weeks now at a loss of $3k - $5k per day, and yet they have NO sense of urgancy to get anything resolved. I have to check with them to see if there is a update. Be Beware if you thing they are reliable they are not!! we will proablaby be out about 50K by the time this is fixed, I should of spent that on a lawyer.
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| Submitted By : |
outmoney |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
71.84.236.232 |
| Add new response or edit existing response |
| Date Submitted : |
May 3rd, 2007 |
| Length of time hosted by this company : |
1 - 6 months |
| Overall Rating : |
5 out of 5 |
| Reliability : |
5 out of 5 |
| Support : |
5 out of 5 |
| Pricing : |
4 out of 5 |
| Verdict : |
Hosting performance is extremely quick compared to my last hosting company. The Red Network Hosting Company has a quality service for a quality price. The Red Network Hosting Company seems to market towards small businesses, like my self. |
| Submitted By : |
James Koorey |
| Submitted From : |
Web Hosting Jury
|
| Submiter IP : |
129.137.97.237 |
| Add new response or edit existing response |
| Date Submitted : |
April 29th, 2007 |
| Length of time hosted by this company : |
More than 3 years |
| Overall Rating : |
4 out of 5 |
| Reliability : |
4 out of 5 |
| Support : |
5 out of 5 |
| Pricing : |
4 out of 5 |
| Verdict : |
My experience with iPOWERWEB has been good. I have several domains with them at the present.
Their support, for me, has been terrific. Hold times can be a pain now and then, but for the most part they get to me within 10 minutes and their techs are pretty good at figuring out the issue.
Pricing is very competitive, and I'm happy with it.
Reliability -- a handful of times over the last 5 years I've been with them, my site(s) were down. Usually, they were unaware of the issue and were able to correct it on their end.
I would, and have, recommended it to others.
ps.. their reporting tools are terrific. they need to fix a bug in their awstats so i can see international visitors, but other than that i really like their vdeck application. |
| Submitted By : |
Tim |
| Submitted From : |
Web Hosting Jury
|
| Submiter IP : |
71.225.190.70 |
| Add new response or edit existing response |
| Date Submitted : |
April 27th, 2007 |
| Length of time hosted by this company : |
1 - 6 months |
| Overall Rating : |
5 out of 5 |
| Reliability : |
5 out of 5 |
| Support : |
5 out of 5 |
| Pricing : |
5 out of 5 |
| Verdict : |
OK this has to be the best host I have come across. In the past 2 years, I have gone through 5 hosting companies due to unreliable servers. With these guys, they provide 100% uptime by placing your site onto 2 different servers within 2 data centers. When the primary server goes down, the backup takee over. I am a reseller with them and they have bent over backwards to assist me. With my prior host I was on a VPS and now I am on just a shared server and my sites and WHM/CPanel are way faster... Check them out. I am still in shock on how great their service is. |
| Submitted By : |
Krystal |
| Submitted From : |
Web Hosting Jury
|
| Submiter IP : |
24.67.165.93 |
| Add new response or edit existing response |
| Date Submitted : |
April 25th, 2007 |
| Length of time hosted by this company : |
1 - 3 years |
| Overall Rating : |
5 out of 5 |
| Reliability : |
3 out of 5 |
| Support : |
1 out of 5 |
| Pricing : |
4 out of 5 |
| Verdict : |
Hosted web site without too many problems. They had problems with FrontPage Extensions and had a lot of problems with email. Small company with only a couple tech support people. When I called several times about email problems I was told for the price I should not expect tech support. You should expect LESS from this company. I have now moved to a reliable company. |
| Submitted By : |
Greg |
| Submitted From : |
Web Hosting Jury
|
| Submiter IP : |
66.219.136.194 |
| Add new response or edit existing response |
| Date Submitted : |
April 11th, 2007 |
| Length of time hosted by this company : |
1 - 3 years |
| Overall Rating : |
3 out of 5 |
| Reliability : |
3 out of 5 |
| Support : |
1 out of 5 |
| Pricing : |
4 out of 5 |
| Verdict : |
This hoster is not very reliable. Problems with mails not coming in. Hangin MySQL databases. ODBC driver that is not working correctly. Slow ASP.NET app performance. Lately they moved to better servers but since that time replies to issues is very bad. With luck you get an answer within a week (or 2) and with no luck you never hear a thing.
If the things you pay for really work, the price is very reasonable. |
| Submitted By : |
Snoei |
| Submitted From : |
Web Hosting Jury
|
| Submiter IP : |
83.137.136.206 |
| Add new response or edit existing response |
| Date Submitted : |
April 10th, 2007 |
| Length of time hosted by this company : |
More than 3 years |
| Overall Rating : |
2 out of 5 |
| Reliability : |
2 out of 5 |
| Support : |
1 out of 5 |
| Pricing : |
4 out of 5 |
| Verdict : |
Ipowerweb is a wonderful provider if you never have a problem on one of their servers.
We are packing up to move away from ipowerweb after 4 years on their shared hosting 'pro plan'. We spent the better part of four weeks with severe database problems. The problem was finally solved by moving us to another server, at no cost. Unfortunately, in the 3+ weeks that it took to finally convince someone at ipower to look into our problem our site traffic dropped almost 40%!
For anyone who prepaid and is hesitant to move away from ipowerweb for that reason, their one saving grace may be the fact that they will refund you the unused portion of your prepaid balance.
If you are ever on with a chat agent or live agent and you hear the words, '...be assured we are...' That means they don't have a clue what the problem is and you should just go away and stop bothering them. |
| Submitted By : |
warnmar10 |
| Submitted From : |
Web Hosting Jury
|
| Submiter IP : |
71.252.249.83 |
| Add new response or edit existing response |
| Date Submitted : |
April 9th, 2007 |
| Length of time hosted by this company : |
More than 3 years |
| Overall Rating : |
5 out of 5 |
| Reliability : |
5 out of 5 |
| Support : |
5 out of 5 |
| Pricing : |
5 out of 5 |
| Verdict : |
Nothing but the best you could expect from any hosting company. Support is always available, with patience,understanding,and intellegence. This outfit really knows what they are doing. They supply the kind of affordable service that anyone would appreciate.,that's why we have been a steady, satisfied customer for more than 10 years. |
| Submitted By : |
prospecial |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
68.37.81.72 |
| Add new response or edit existing response |
| Date Submitted : |
April 5th, 2007 |
| Length of time hosted by this company : |
1 - 6 months |
| Overall Rating : |
5 out of 5 |
| Reliability : |
5 out of 5 |
| Support : |
5 out of 5 |
| Pricing : |
5 out of 5 |
| Verdict : |
A++++ hosting.
I've had numerous hosting companies over the years this is on par with my private servers I've had.
May not get the crazy Dream Host space but at least it stays up and the customer service is awsome.
I had some apps updated for my plan with in hours
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| Submitted By : |
GaLupo |
| Submitted From : |
Web Hosting Jury
| |
