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Web Hosting Reviews

dot5Hosting
http://www.dot5hosting.com



There are 66 hosting user reviews for dot5Hosting

Average Jury Ratings & Reviews of dot5Hosting

       
2.6/5
1.3/5
1.3/5
1.2/5
Reliability
Support
Pricing
Overall


Below are some verdicts that users of our site have given to dot5Hosting . If you would like to submit your verdict about dot5Hosting please use our submit page to review dot5Hosting.

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Date Submitted : February 28th, 2008
Length of time hosted by this company : 6 - 12 months
Overall Rating : 1 out of 5
Reliability : 2 out of 5
Support : 1 out of 5
Pricing : 2 out of 5
Verdict : Do not make the mistake of signing up with Dot5Hosting, since i joined up my websites has had sporadic downtime and their customer support is nothing more than an auto reply email. You will also find that the FTP and HTML file transfer speeds are disappointingly low. Overall i definitely would not recommend Dot5Hosintg to anyone, STAY AWAY!
Submitted By : Malcolm
Submitted From : Web Hosting Jury
Submiter IP : 90.199.114.64 
Response From dot5Hosting: Would you like to see. Coquitlam provides both garbage and recycling collection for City residents, along with drop-off locations for larger disposal items and composting information., muslim decrees , %)), mrs henderson presents screenshots , ffqz, mra windscreens , tefno, mustang projection screen , jcy, mr snappy screen capture , >:DDD, msafp triple screen , bpdq, mr and mrs iyer dvd widescreen , 379693, mpaa preview screen , 49433, ms intelli mouse 6000 does not activate screen savers , 2875, mpx 200 homescreens , tujoul,
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Date Submitted : February 27th, 2008
Length of time hosted by this company : 1 - 3 years
Overall Rating : 1 out of 5
Reliability : 1 out of 5
Support : 1 out of 5
Pricing : 1 out of 5
Verdict : I'd rate 0 if I could. I bought a hosting in dot5hosting, I got a domain as well, they offer an extravagant lot of space and price seems cheap but I set up menalto's gallery2 and then I made a copy of this just in case and I got a sign that says that I exceed the quantity of files uploading to my account, so they offer you a huge amount of space but they limit the quantity of files therefore without notice to me they erased all my e mails to fit it.
I also bought another domain at the beggining, which is going to expire and I want to renew it, but when I go to the panel to administrate the domains I get a internal server error, I comunicate with them via write support I call them they make me wait for over an hour someone answered and then put me on hold for another hour and finally they disconect me, the next day I tried again and I waste over 4 hours for nothing they just put me on hold forever, they really stink. The chat option is another waste of time, before I have to wait about 40 m. to start to chat with someone beside the fact that they don't solve anything. Now when the chat windows open up you only have the option to send a message and when you send it the small windows automatically closes and you never get in touch with them and never get an answer. I regret having a deal with them. Oh my God! I DO NOT recommend to anybody dot5hosting.
Submitted By : regret
Submitted From : Web Hosting Jury
Submiter IP : 99.238.3.105 
Response From dot5Hosting: On this site it is possible to find the, acne and lamictal , qbkom, lamictal hallucinations , 670770, what are side affects of lamictal , :-PPP, lamictal indications uses and side effects , auly, lamictal rash photos , 280, contrdictions tetanus shot and lamictal , trkt, sitysign/symptoms of lamictal toxicty , =-(((, lamictal route of elimination , 019869, ekg lamictal result , dyqyi, lamictal lithium , eqlv, drug interaction lamictal , mkwcms, lamictal bipolar relief , 029075, lamictal + zonegran , tdbj, lamictal and bipolar rash , onhru, buy canada canada.asp drug lamictal link smartmed.ca , =-P, best time to take lamictal , gone, lamictal 200mg , 36772,
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Date Submitted : January 22nd, 2008
Length of time hosted by this company : 6 - 12 months
Overall Rating : 1 out of 5
Reliability : 4 out of 5
Support : 1 out of 5
Pricing : 3 out of 5
Verdict : Don't make the mistake and make an account with this company, unless you have strenght!!! Oh my God, untill now i'm trying to get my administrative info for a domain which i had registered with them. Don't even think to try them!!
Submitted By : Bill
Submitted From : Web Hosting Jury
Submiter IP : 85.73.174.125 
Response From dot5Hosting: Would you like to see. Coquitlam provides both garbage and recycling collection for City residents, along with drop-off locations for larger disposal items and composting information., decent decree , 97991, deadman creek outfitters , nfupka, dead or alive extreme beach volleyball screen shots , 3049, dead or alive 4 screen , 8-O, dead or alive ultimate xbox screenshots , =OOO, deception kombat mortal screenshots , 6023, death valley furnace creek , 543616, deadman creek , wbi, dead or alive xbox screenshots , :OOO, debain screenshots , :-], deck in screened , 8422, decent decree , 8((,
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Date Submitted : October 26th, 2007
Length of time hosted by this company : 1 - 6 months
Overall Rating : 1 out of 5
Reliability : 1 out of 5
Support : 1 out of 5
Pricing : 3 out of 5
Verdict : Oh my god. I made a mistake of signing up with them, and now they won't let me cancel.

I sent out an email and told them i wanted to cancel. No response.
After waiting for a week, I finally tried to talk to them via their "live chat". I explained the issue, and he seemed to understand the issue but he was responding very slow. He finally says "You have to call to cancel your account." Why didn't you tell me this in the beginning?!!

So, I called them. They put me on hold for 15 minutes! No exaggeration. I finally got to speak to the customer rep. I explained that I tried to cancel my account for awhile now, she kept insisting that it was my fault? WHAT? I emailed them! Left my phone number!

Then I asked to talk to her manager. She put me on hold for another 15 minutes. Dear God. Then she tells me, without letting me talk to her manager, that her manager said there cannot be a refund. OMG WTF.

I explained myself again. That it was their fault for not responding to my email, etc. Then she put me on hold for another 10 minutes.

She finally gets back to me, and says, Ok, your account is canceled and you will get your refund.

Good! I thought. NO SO FAST. After two weeks later, I haven't received the refund. I tried the live chat today, and I am still talking to this guy Marvin Nelson who keeps going in and out of the chat "doing research" but he was unable to find any record of my conversation two weeks ago. He says he needs to get this issue resolved at the Billing Department. And that he will send me a confirmation email as soon as this is resolved.

OMG. THEY WILL NEVER CANCEL YOUR ACCOUNT... WTF.
Submitted By : wj
Submitted From : Web Hosting Jury
Submiter IP : 63.64.41.2 
Response From dot5Hosting: Where to find the in the Internet?, mobile phone displays ace on the screen , ujgu, mitac mio 338 screen , tqnbz, misc writing screenplays , ycuqrl, mitsubishi big screen tv repair tip , 850, mirrored floor screens , :DD, mississippi screening tenant , tqtdv, mistycreek shelties , sgcvl, mitsubishi big screen televisions online , fmyom, mitsubishi big screen tv problem , tshxqc, mitsubishi hd 1080i 46 inch big screen tv manual , kal, misfit screensaver , :-DDD, mitsubishi big screen tv troubleshooting , wdrb, mitsubishi big screen powers off , 585,
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Date Submitted : October 1st, 2007
Length of time hosted by this company : Less than 1 month
Overall Rating : 1 out of 5
Reliability : 1 out of 5
Support : 1 out of 5
Pricing : 1 out of 5
Verdict : These people look like swindlers. For several weeks they simply did not reply to my e-mails. Then they wanted images (both front and back side) of my credit card. Then, when I asked them to cancel my account they wanted to know the last four numbers of my credit card or password. PLEASE BEWARE OF THIS SITE !!!!!!!!!!!
Submitted By : PRAVIN
Submitted From : Web Hosting Jury
Submiter IP : 60.254.111.2 
Response From dot5Hosting: It is possible to order theon mail? , flat screens for sale , =), flip screen , 012, flatscreen tv reviews , pjyilt, flip screen upside down windows , dknou, flatscreen tft monitor , 033714, flint creek wiggins ms , rhzs, flip out screen , 8-]], flatscreen monitors , :-OOO, flexible screen door , qsdxs, flint creek campground mississippi , swoy, flatscreen television , :-DD, fletchers creek senior public school , =-DDD, flip screen tv , mmjshg,
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Date Submitted : September 20th, 2007
Length of time hosted by this company : 1 - 6 months
Overall Rating : 1 out of 5
Reliability : 2 out of 5
Support : 1 out of 5
Pricing : 2 out of 5
Verdict : To say that this is a bad web host provider is an under statement. I had a ticket requesting some one at Dot5hosting to look at a problem I am having. The request was basically for several days ... meaining I filled the ticket with Dot5Hosting live chat and I never got a email acknowleding the ticket or anything. In any case, I went back to Dot5hosting live chat and requsted a supervisory email address to log a complaint. The rep provided me with bogus emails 3 times in a row, knowing they are bogus. With the lst one, I told the rep to hold on until I confirm that the email went through. When it bounced back, I asked for a real good non-bogus supervisory email address and the rep refused to give one. Not only bad service, they lie.
Submitted By : upset
Submitted From : Web Hosting Jury
Submiter IP : 66.169.30.87 
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Date Submitted : August 28th, 2007
Length of time hosted by this company : 6 - 12 months
Overall Rating : 1 out of 5
Reliability : 1 out of 5
Support : 1 out of 5
Pricing : 1 out of 5
Verdict : Literally THE worst hosting company I have ever seen. They constantly have problems with their servers, twice went down and I was offline for over a week each time. You can 1 out of 5 times log in properly to your vDeck control panel, which is junk and out of date, and their support "center" is completely useless.

They, with no notice, no email, no warning shut down my site, email and admin access because I had "a file in my FTP folder not used to display my site". I don't know this of course, since I wasn't informed, I contact them 4 separate times, email and live chat to find out what the problem is. I get NOTHING as far as what's wrong or how to fix it FOR TWO WEEKS, but I do get plenty of tickets and reference numbers, not to mention links in generic emails saying "there has been activity on your ticket" then the link would only give back a error page! I finally call their 877 number, which I am charged for, and only then am I told the issue. The support Tech says I would be temporarily UNSUSPENDED for 40 minutes to delete the file. Fine... so I go to do that and still no access to anything, I called back, was left on hold for over an hour at my expense and now no email reply no NOTHING two days later!

I HAVE NEVER IN MY LIFE HEARD OF A COMPANY SIMPLY SHUTTING DOWN A CUSTOMER FOR A SINGLE FILE WITH NO WARNING, NOR EXPLANATION, THEN TAKE TWO WEEKS TO FIGURE EVEN WHY THEY DID IT IN THE FIRST PLACE. Don't waste your time or your money with these people. I should also add that I am a web designer, so I have dealt with MANY hosting companies over the years and they are by far the worst I have ever seen.
Submitted By : shan
Submitted From : Web Hosting Jury
Submiter IP : 206.172.45.67 
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Date Submitted : August 23rd, 2007
Length of time hosted by this company : 1 - 6 months
Overall Rating : 1 out of 5
Reliability : 3 out of 5
Support : 1 out of 5
Pricing : 4 out of 5
Verdict : Horrible...customer support is basically useless. Do not go with them unless you are putting up a static web page that you will never want to move anywhere else.
Submitted By : jhawsey
Submitted From : Web Hosting Jury
Submiter IP : 24.92.11.146 
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Date Submitted : August 19th, 2007
Length of time hosted by this company : 1 - 3 years
Overall Rating : 1 out of 5
Reliability : 1 out of 5
Support : 1 out of 5
Pricing : 3 out of 5
Verdict : trying to login to vdeck (where you maintain your website) can be a trying experience. After I type user name and password, I wait and wait and wait and wait and wait until I fianlly get in. The problem is that I only have few seconds to do somethin, because of you do, you will be timed out. Once you are timed out you have to go back to typing user name and password, wait and wait and wait and wait and wait until I fianlly get in. This silly cycle can go on for 15-30 mintues (mostly waiting for the logins to happen) before I luck out and get into my web site.

FTPs are nitemare. I get disconnected all the time in the middle of ftp'ing.

The "The page cannot be displayed
The page you are looking for is currently unavailable. The Web site might be experiencing technical difficulties, or you may need to adjust your browser settings.
"
are pretty common.
Submitted By : Dot5 user
Submitted From : Web Hosting Jury
Submiter IP : 70.63.198.167 
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Date Submitted : August 3rd, 2007
Length of time hosted by this company : 6 - 12 months
Overall Rating : 1 out of 5
Reliability : 1 out of 5
Support : 1 out of 5
Pricing : 5 out of 5
Verdict : I suggest that you find another host. On the surface dot5hosting seems to be a legitimate and professional ISP. However, my current experience with them indicates otherwise. They show all the signs of a business about to go under.
I design and create websites for businesses and individuals. I decided to give dot5hosting a try for one of my clients last year. The services offered were great, and the price was, too. I signed up my first client without a hitch. I had their website up and running within 24 hours. I'm thinking, what a great experience. I then learned that they had an affiliate program through CJ, so I signed up and began promoting their service.
Last week I sold a one year plan to one of my clients, registering for a domain name at the same time, which they offer for free. I got an email thanking me for the order and indicating that I would being receiving sign on information withing 24 hours. I did not receive anything within 24 hours, so I put in a support ticket. I did receive a response the next day asking for more information, which I provided. I was then told that they were having issues with their server and the technical support team was diligently working on the problem. That was three days ago. I still have nothing. They are no longer responding to my emails. I am being disconnected when I call their support line.
I also verified with CJ whether they had credited any sales to my account. No sales were credited, not even the two I made. I tried contacting the affiliate email address provided, but my email was returned as undeliverable. I then tried calling the affiliate support line, and guess what? I was disconnected again.
Ok, at this point I will be blocking the charge for the last sale on my credit card, and then begin the process of moving my clients to another ISP, before dot5hosting turns off the power.
Submitted By : Kelly
Submitted From : Web Hosting Jury
Submiter IP : 68.224.253.245 
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Date Submitted : July 1st, 2007
Length of time hosted by this company : Less than 1 month
Overall Rating : 1 out of 5
Reliability : 1 out of 5
Support : 1 out of 5
Pricing : 1 out of 5
Verdict : Aaaaahhhh! Why didn't I check here first!? A week ago I ordered a 3 month plan with dot5. I made the mistake of checking for reviews *after* throwing 30 dollars out the window (not much money, thank goodness), but all the negative reviews here were quickly confirmed.

After purchasing the plan, a screen appeared thanking me for me purchase, but that was all. It didn't tell me I would receive an email shortly or anything. I went to my email, and yes I did receive an email which also thanked me for my purchase, and also said I would receive a setup email within 24 hours. Two days later I still had not received it, and I sent dot5 an email reminding them about my purchase. Now it's exactly a week later and I still have absolutely no means to set up my account, and no response from my previous email. The domain I payed for isn't available anymore , so I know the order went through, but I have no way to access it!

I contacted them again requesting a full refund, seeing as I still haven't been able to set up any kind of website for a full week after my purchase. So I'll see what happens with that. I've already gone to another hosting service which has already given me access to my account (I went to lunarpages, which has a very high review on this site).

It's amazing to me that "services" like dot5 are even allowed to exist. Maybe a class action suit is required to get everyones money back who only received a partial refund!

~Justine
Submitted By : Justine
Submitted From : Web Hosting Jury
Submiter IP : 24.190.28.92 
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Date Submitted : June 24th, 2007
Length of time hosted by this company : 6 - 12 months
Overall Rating : 1 out of 5
Reliability : 2 out of 5
Support : 1 out of 5
Pricing : 5 out of 5
Verdict : Absolutely BIZARRE Company.

I have had a relatively good experience compared to some people. There were a few technical problems at first, but then the site actually worked for about six months. Outages occurred, but they were not too severe and the FTP would upload quite well.

I made the mistake of uploading some CD size videos that I actually have the rights to distribute. Even though I was only using a small fraction of the bandwidth that I was promised, it appears to have been too much for dot5, and videos were erased twice.

I talked to people in their office by phone and even received a call back from a Tier 2 technician. Billing asked me to stay with their company, and the technician was fluent in English and very professional.

He transferred me to a new server, and then the usual configuration problems started happening without resolve. I had taken a chance, and was very skeptical that they could deliver at the price they charged me. I can understand a company that is simply a rip off, but the time I spent with support people in online chat, over the phone, and answering tickets was ridiculous. These people put a lot of time in, and were not fixing the problems anyway.

My best guess, is that this company may provide nominal hosting for very low bandwidth sites. But if you use even a fraction of what you are promised, it appears that they will "fix" your account and it will never work properly again.

My recommendation to this company is that they are very inefficient at screwing customers, and they should find better excuses to pacify and dispose of unwanted accounts. The fact that they erased several gigabytes of videos, and then restored from backup was unbelievable.

What was even more unusual was that they were hosting my account on two different servers and they refused to erase the first account. I just kept calling technical support complaining that I could log onto two different directories, and they refused to shut the old one down. Perhaps there is an element of the unknown in all of this.

I've wasted far too much time on this horrible company. Why couldn't they simply be a rip off, so I could get the picture? They could've just ripped me off with little recourse on an account that only cost $90 for two years. But instead of screwing me, they actually returned phone calls. Weird. I strongly recommend that you find someone else to host your website. Perhaps they wanted the credit card number. Perhaps they are hoping to hijack domains.

And to top it all off, I had a tech respond to a ticket on the support site about my e-mail being told me disabled. He replied with the server error from his own email server, and told me that he would notify me via e-mail when the problem was resolved.
Submitted By : Trevor
Submitted From : Web Hosting Jury
Submiter IP : 24.84.210.10 
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Date Submitted : June 17th, 2007
Length of time hosted by this company : 1 - 3 years
Overall Rating : 1 out of 5
Reliability : 2 out of 5
Support : 3 out of 5
Pricing : 4 out of 5
Verdict : I thought dot5 hosting was quite good. I used them to host my web-site for a year and then I needed to MySQL 5 and PHP 5 because of its foreign language support. I asked if they were going to upgrade but they said they would not. So I had to find a new host. Up until the time I moved I was quite happy not too many problems. However, it seems that they switch my domain registration to BB Online when it was previously with Compila. Now to move my domain it is going to cost £20 + VAT which is nearly the cost of half a years' hosting with some hosting companies. So the main reason for my displeasure is that I cannot access my domain control panel to change the DNS to a new host without paying lots of money. I would steer clear of dot5 and I would not recommend them to anyone unless you don't like them very much.
Submitted By : Ned
Submitted From : Web Hosting Jury
Submiter IP : 88.109.253.19 
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Date Submitted : June 10th, 2007
Length of time hosted by this company : Less than 1 month
Overall Rating : 1 out of 5
Reliability : 1 out of 5
Support : 1 out of 5
Pricing : 2 out of 5
Verdict : I originally found Dot5Hosting's features very well-suited to my needs. I then found a promo code on RetailMeNot.com for 50% off so I wanted to try it out, confirm it works, before I ordered a hosting package from them once my current hosting account with another company expired. I filled out some fake details in the order form, e.g. Name: ABC, Phone: 00000000, etc. as assumed it would not possibly process my order without letting me review my details first, while letting me confirm the final price of my package with the promo code.

Then low and behold... the promo code worked but I was charged! I emailed the email address listed on the following page immediately (support@dot5hosting.com), but after two days of hearing no response, I tried Live Chat and talked to 3 different people whom referred me to another email address (sales@dot5hosting.com). After two more days of not hearing from that one, I filed a ticket on their support page and was told (without apologies or explanations) that I'd get a refund.

Well, I got refunded today... $12 short of what I paid. I was already prepared to bear a $2 foreign currency conversion fee charged by my bank but there was no reason why I would be refunded so much less for an account I never logged in to, let alone used. Like the other reviewers on this site, I also found their support staff extremely vague and unhelpful to the point it was almost like a form of torture having to ask them for help. They almost always wrote generic responses that sounded straight from the FAQ and have to this day, not answered a single one of my questions properly at all.

Perhaps D5H is good for someone who is content to not deal with support staff at all, but definitely not a company you'd want to have any problems fixed.
Submitted By : Helena
Submitted From : Web Hosting Jury
Submiter IP : 220.245.178.139 
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Date Submitted : June 4th, 2007
Length of time hosted by this company : Less than 1 month
Overall Rating : 1 out of 5
Reliability : 1 out of 5
Support : 1 out of 5
Pricing : 2 out of 5
Verdict : my time with dot5hosting has been a true hell. after a week of calling and mailing to get the site up and running i still didnt have a working site. so i canceled. but after a few day me and my girlfriend decided to go back cause they had alot of space for a cheap price. this was one of the bigest mistakes ever. now we have been trying to get the site up and running for 2 whole weeks now and we still have nothing.

everytime we called them they told us it was a problem with the dns server and that it should be fixed within a couple of hours. so after 5 hours still nothing so i call back. and yet again they tellus that there working on it and that it should be working in a few hours.

and now 2 weeks and atleast 20 calls later we still have nothing.
there site says there suport is one of the best. but there a bunch of idiots they know absolutely nothing about hosting. my mom even knows more then these guys. 9 out of 10 people we talked to didnt even speak propper english. and they just didnt want to understand us.

if i only had found this site earlyer. it would have saved us so much stress.

my adivce to people looking for a cheap hosting provider. DO NOT EVER TAKE THIS ITS A BIG MISTAKE. there the worst i have ever seen.

and as of today i'm canceling my account there for good. dot5should be closed down for good.
Submitted By : markus
Submitted From : Web Hosting Jury
Submiter IP : 80.126.102.109 
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Date Submitted : May 28th, 2007
Length of time hosted by this company : Less than 1 month
Overall Rating : 1 out of 5
Reliability : 1 out of 5
Support : 2 out of 5
Pricing : 1 out of 5
Verdict : Bought a domain name with hosting and it never worked, after 5 days of being fobbed off by their courteous online tech support (that's why they get 2 out of 5) I asked for a refund.

Even if they get it working I have no confidence in them, I cant trust then with my livelihood. I've had my business crippled by an unresponsive host before, the site was down for weeks and I dropped off the search engines. I wish I'd checked it out more thoroughly before.
Submitted By : John
Submitted From : Web Hosting Jury
Submiter IP : 70.234.143.14 
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Date Submitted : May 27th, 2007
Length of time hosted by this company : 1 - 6 months
Overall Rating : 1 out of 5
Reliability : 1 out of 5
Support : 1 out of 5
Pricing : 4 out of 5
Verdict : I have had them for approximately 24 days. They were suppose to have cancelled my account Friday and email me a confirmation within two hours of my conversation with their billing agent, but that never happened. Their billing department is closed today so I will call them tomorrow. There is something wrong with these people. They act like you are bothering them when you call. They don't answer emails. Their "physical" address is 919 E. Jefferson Street, Suite 100, Phoenix, Arizona, but so is Startlogic's address and Ipowerweb. If they give me any problems tomorrow, I am contacting the U.S. Attorney in Phoenix and sending an email to an appropriate federal agency who handles internet fraud claims. To me, they appear to be scamming me. They get one's money and then their attitude is one of get lost. If there had been zeros above, they would have received zeros instead of ones.
Submitted By : Barb