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Web Hosting Reviews
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Average Jury Ratings & Reviews of
icdsoft |
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Reliability
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Support
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Overall
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Below are some verdicts that users of our site have
given to
icdsoft . If you would like to submit your verdict about
icdsoft please use our submit page to review
icdsoft. |
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icdsoft ?
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| Date Submitted : |
May 7th, 2008 |
| Length of time hosted by this company : |
More than 3 years |
| Overall Rating : |
5 out of 5 |
| Reliability : |
5 out of 5 |
| Support : |
5 out of 5 |
| Pricing : |
5 out of 5 |
| Verdict : |
I have used a few, but i really cant recommend these guys any higher. My best experience was a 5 min reply to a support ticket on a Christmas day.
If you want reliable, low-cost, excellent reseller discounting etc, dont bother looking elsewhere. They dont provide cpanel/whm based reselling scenarios - but if you want quality, dont bother going elsewhere.
Have used them very heavily and happily for over 5 years. |
| Submitted By : |
Andrew |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
203.206.160.126 |
| Add new response or edit existing response |
| Date Submitted : |
May 1st, 2008 |
| Length of time hosted by this company : |
More than 3 years |
| Overall Rating : |
5 out of 5 |
| Reliability : |
5 out of 5 |
| Support : |
5 out of 5 |
| Pricing : |
5 out of 5 |
| Verdict : |
I have been using ICDsoft for about 5 years now. I stumbled upon them and found their services to be well priced for what I was looking for. Since I've started using them, my prices have not increased, but their offerings have. They have upped my transfer and storage limits, along with a few other things. Anytime I have had a problem, I typically have gotten a response within 10 minutes. Even when my website was hacked, not only did they help me to restore my site, they also assisted in finding the problem.
I would strongly recommend ICDsoft to anyone who is looking for a good hosting company. Currently we are hosting 30+ sites with them and have nothing but good things to say. |
| Submitted By : |
Brandon |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
206.246.182.3 |
| Add new response or edit existing response |
| Date Submitted : |
April 2nd, 2008 |
| Length of time hosted by this company : |
More than 3 years |
| Overall Rating : |
5 out of 5 |
| Reliability : |
5 out of 5 |
| Support : |
5 out of 5 |
| Pricing : |
5 out of 5 |
| Verdict : |
I have been with ICDSoft for more than 5 years and within the last 2 years have added 12 more sites to my account. ICDSoft is nothing short of phenomenal.
Some may balk that there is no phone support. In my experience, it is not an issue. Their email support is so fast, so good, that you have the solution or the first step to the solution in less time than you would spend in a call support queue.
A recent situation with a buggy commercial PHP based program is one example of how good these people are. This software install was in the early test stage, a commercial eCommerce package. Its URL was not publicized anywhere (though I had not excluded it with robots.txt). A hacker found this installation and used a PHP exploit to get into the site. Within an hour, ICDSoft shut down the hackers access and notified me about the exploit and gave specifics as to what happened and how to fix it. Tech and customer support was extremely helpful. Within 2 hours, I had the clients site back online. Without their oversight and help, I would have had a disaster on my hands.
They roll out/update features only when the underlying technology is rock-solid. The only things on my wishlist that I have at the moment are:
1. - Ability to assign a mail only administration login to reset passwords. This would be a great tool for my customers.
2. - An eCommerce solution package. I would gladly pay for that if the price were reasonable and its security was rock-solid.
They have taken these recommendations and have submitted them for review. They do listen to their customers. The first suggestion has been submitted to the decision makers and taken into consideration. They want to assure security and stability with their services, and only then will they consider offering it.
I highly recommend them, especially if you are looking for a hosting solution to build your Web design business. |
| Submitted By : |
Dennis |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
69.248.24.128 |
| Add new response or edit existing response |
| Date Submitted : |
February 27th, 2008 |
| Length of time hosted by this company : |
More than 3 years |
| Overall Rating : |
5 out of 5 |
| Reliability : |
5 out of 5 |
| Support : |
5 out of 5 |
| Pricing : |
4 out of 5 |
| Verdict : |
There are 2 reasons why this is just an excellent web hoster and not 100% perfect.
1) If you want shared SSL upon going onto the secure order form a dialog box shows that one has to manually check off that they are willing to trust to go onto the form. I believe this can be done away with, but it is not. To get rid of this box purchasing a private SSL certificate is needed. ICD Soft does not sell this. But they do receive a yearly $30 fee to apply it to your site after you have purchased the certificate elsewhere.
2) As time goes on in the web hosting business there are some good web hosting companies offering unlimited add on domains, sub-domains which can be typed in as www.yourdomainname.com. ICD allows 15 subdomains in one package and 30 in another. This is great, but you will have to type www.subdomain.yourdomain.com. I believe they can program such that you could just type in the more professional look of www.yourdomainanme.com.
Economically this is a plus for them. But, if the customer wants to have the more professional look www.yourdomainname.com you have to purchase more individual accounts, which do come with great discounts. You end up paying 50% less when purchasing 7 accounts. This comes to $210 USD yearly opposed to a web host provider that may charge under $100 yearly for unlimited add on domains.
ICD Soft's support is so good and their stability in regard to hassle free uptime is so excellent, loyal customers half to make a choice whether to pay the extra money or to leave.
For me I have my most popular sites with ICD Soft. I cannot have all my 15 + websites with them because of the expense. I wish they could provide a package for more complicated issues. I realize economics and efficiency is a primary factor, which makes ICD Soft successful. |
| Submitted By : |
Mike |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
24.117.43.119 |
| Add new response or edit existing response |
| Date Submitted : |
February 24th, 2008 |
| Length of time hosted by this company : |
More than 3 years |
| Overall Rating : |
5 out of 5 |
| Reliability : |
5 out of 5 |
| Support : |
5 out of 5 |
| Pricing : |
5 out of 5 |
| Verdict : |
Well, where do I begin... If you are reading this, you are probably in the market for a new host. I can tell you with 100% honesty you will not find better uptime or service out there. On the surface you may see that what they allow you for space & bandwidth may be lower than other hosts, but ask yourself what service and uptime are worth to you? I'll be honest, a few years ago I switched away from ICDSoft because I thought I needed all the extra space & bandwidth the other hosts were offering. As you can see, I am back with ICDSoft. The "other" guys were terrible. Service was not even close to what you get with ICDSoft. When other write reviews and say support responses are around 10 minutes, this is not a joke. I average around 3 minutes when I send in a request. Don't take my word for it, visit the site and send them a question. You will be shocked when you get a "human" response in only a couple of minutes.
Bottom line is ICDSoft is rock solid. I recommend them to my friends and I can assure you that you will not regret giving them a chance to earn your business. As of this review they had a 60 day money back guarantee. So what do you have to lose? |
| Submitted By : |
William |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
75.121.66.125 |
| Add new response or edit existing response |
| Date Submitted : |
February 20th, 2008 |
| Length of time hosted by this company : |
1 - 6 months |
| Overall Rating : |
5 out of 5 |
| Reliability : |
5 out of 5 |
| Support : |
5 out of 5 |
| Pricing : |
5 out of 5 |
| Verdict : |
I had been searching around for a good, cheap hosting company and once I found one that looked promising I'd search "(company name) sucks" and so forth. Usually this method provided me a lot of negative reviews, but not with ICD. So I decided to try them. Thus far I am very pleased. Initial site up in hours, all support queries responded to extremely quickly, easy control panel for a novice such as myself, etc. I was a bit wary of folks offering things like 800TB of storage or whatever because it seemed like a marketing ploy, but I can understand why ICD's smaller capacity may be off-putting to some. Still, I'd recommend them to a friend for sure. |
| Submitted By : |
Andrew B. |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
76.21.105.112 |
| Add new response or edit existing response |
| Date Submitted : |
February 4th, 2008 |
| Length of time hosted by this company : |
More than 3 years |
| Overall Rating : |
5 out of 5 |
| Reliability : |
5 out of 5 |
| Support : |
5 out of 5 |
| Pricing : |
5 out of 5 |
| Verdict : |
I've been with icdsoft since 2002 and they have been amazing, they stay competitive and are always increasing their site space and offerings at to extra cost to me. The best thing is customer support, any question you have will be answered within 10 minutes. Their uptime is fantastic and ability to upgrade and downgrade is a plus,
over all I highly recommend icdsoft. |
| Submitted By : |
Justin |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
159.153.138.73 |
| Add new response or edit existing response |
| Date Submitted : |
December 10th, 2007 |
| Length of time hosted by this company : |
More than 3 years |
| Overall Rating : |
5 out of 5 |
| Reliability : |
5 out of 5 |
| Support : |
5 out of 5 |
| Pricing : |
5 out of 5 |
| Verdict : |
I found ICDSoft by searching a web hosting review site like this one. Since I've been a member, I've been nothing but pleased with ICDSoft. Their technical support is awesome! They don't have a phone number to call, but they usually reply to my email support ticket within 10 minutes. Their servers seem pretty fast and their uptime is great. The only period of time when their servers were down was earlier in 2007 due to some power outage. I recommend and resell ICDSoft to all of our web design clients. I have used other hosting companies just to test the waters and I still think ICDSoft rocks. |
| Submitted By : |
Tom |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
70.155.112.249 |
| Add new response or edit existing response |
| Date Submitted : |
October 30th, 2007 |
| Length of time hosted by this company : |
1 - 6 months |
| Overall Rating : |
5 out of 5 |
| Reliability : |
5 out of 5 |
| Support : |
5 out of 5 |
| Pricing : |
5 out of 5 |
| Verdict : |
Their storage space is a little on the small side, but their uptime and customer service makes up for it every bit. I have enjoyed their service and would recommend it to anyone. |
| Submitted By : |
Rob |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
70.233.129.146 |
| Add new response or edit existing response |
| Date Submitted : |
October 24th, 2007 |
| Length of time hosted by this company : |
More than 3 years |
| Overall Rating : |
5 out of 5 |
| Reliability : |
5 out of 5 |
| Support : |
5 out of 5 |
| Pricing : |
5 out of 5 |
| Verdict : |
This hosting company has been rock solid from the beginning. The only issue they ever had with my site was when the fiber was snagged/cut in Asia and some of their servers hosted there were intermittently unavailable. Support is web-based and reasonably fast. I have recommended them to others and everyone who ended up using their service was quite happy. |
| Submitted By : |
jonesnco |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
72.198.28.7 |
| Add new response or edit existing response |
| Date Submitted : |
October 8th, 2007 |
| Length of time hosted by this company : |
More than 3 years |
| Overall Rating : |
5 out of 5 |
| Reliability : |
5 out of 5 |
| Support : |
5 out of 5 |
| Pricing : |
5 out of 5 |
| Verdict : |
I find is weird that this company is not showing on this site. This company goes above and beyond to satisfy their customers. Their support responds is within minutes (although i never had any major issues). I have opened over 5 accounts with them in the past 3 years and never had any problems. Very very good hosting. |
| Submitted By : |
george |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
12.40.253.155 |
| Add new response or edit existing response |
| Date Submitted : |
August 20th, 2007 |
| Length of time hosted by this company : |
1 - 3 years |
| Overall Rating : |
5 out of 5 |
| Reliability : |
5 out of 5 |
| Support : |
5 out of 5 |
| Pricing : |
5 out of 5 |
| Verdict : |
ICD has been a great experience for me. I did a lot of searching before I picked my hoster and this one looked to be the best pick for me. And I have had a great experience so far. The price is very reasonable compared to other hosts I've seen. I also just opened another site with them and I got a nice discount on that for already having another account with them so I thought that was nice. As for customer support I absolutely love it, I have had to contact support a few times so far and each time I've experienced great response time and very helpful information, they have fixed every problem thus far. I would recommend them to anyone looking for a good, steady, host. |
| Submitted By : |
Michael Neumann |
| Submitted From : |
Web Hosting Jury
|
| Submiter IP : |
72.34.11.216 |
| Add new response or edit existing response |
| Date Submitted : |
August 3rd, 2007 |
| Length of time hosted by this company : |
More than 3 years |
| Overall Rating : |
5 out of 5 |
| Reliability : |
5 out of 5 |
| Support : |
5 out of 5 |
| Pricing : |
4 out of 5 |
| Verdict : |
My two complaints are that ICDsoft does not support multiple domain hosting, and low disk storage capacity compared to other companies. I have outgrown their 1000mb storage capacity for the basic plan. I will be moving to a different hosting company for a new domain, but will stick with ICDsoft for another year just in case they change their plan or if the other company isn't worth it.
In other areas, ICDsoft proved reliable and respectable. They have top-notch customer service, responding to trouble tickets *immediately* and consistently. I wish this were the standard for customer service in all industries.
If you have only one domain to host and don't need huge disk storage, ICDsoft is the #1 choice, hands down. |
| Submitted By : |
nichola |
| Submitted From : |
Web Hosting Jury
|
| Submiter IP : |
24.12.138.11 |
| Add new response or edit existing response |
| Date Submitted : |
August 3rd, 2007 |
| Length of time hosted by this company : |
6 - 12 months |
| Overall Rating : |
5 out of 5 |
| Reliability : |
4 out of 5 |
| Support : |
5 out of 5 |
| Pricing : |
5 out of 5 |
| Verdict : |
Best customer service - amazing response time, clear answers. Easy set-up in control panel as well, and an excellent price! Perhaps the servers could be better, but I'm not that technical so I don't know. I would highly recommend ICDSoft. Thanks! |
| Submitted By : |
bmdavis |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
41.220.3.51 |
| Add new response or edit existing response |
| Date Submitted : |
August 1st, 2007 |
| Length of time hosted by this company : |
1 - 6 months |
| Overall Rating : |
5 out of 5 |
| Reliability : |
2 out of 5 |
| Support : |
4 out of 5 |
| Pricing : |
3 out of 5 |
| Verdict : |
ICDsoft is a great company |
| Submitted By : |
sumesh |
| Submitted From : |
Web Hosting Jury
|
| Submiter IP : |
202.83.40.187 |
| Add new response or edit existing response |
| Date Submitted : |
July 27th, 2007 |
| Length of time hosted by this company : |
1 - 6 months |
| Overall Rating : |
5 out of 5 |
| Reliability : |
5 out of 5 |
| Support : |
5 out of 5 |
| Pricing : |
5 out of 5 |
| Verdict : |
An amazing hosting company. Uptime is great and the support team are amazing, they go beyond what is expected to help you. Could not have asked for a better hosting company in my opinion! Will be with them for a long time. |
| Submitted By : |
Leon |
| Submitted From : |
Web Hosting Jury
|
| Submiter IP : |
86.16.28.197 |
| Add new response or edit existing response |
| Date Submitted : |
July 26th, 2007 |
| Length of time hosted by this company : |
More than 3 years |
| Overall Rating : |
5 out of 5 |
| Reliability : |
5 out of 5 |
| Support : |
5 out of 5 |
| Pricing : |
5 out of 5 |
| Verdict : |
Tech Support: No 24/7 phone number to call or online chat (unfortunately) however their ticket support system is spot on. I have never waited more than an hour or so for remedies to my often complex problems. Shortest wait was fifteen minutes.
Reliability: I had a VPS with Servint and let it go in favor of HTTPme as I found better reliability, and better SECURITY!
User Forums: A must IMHO. The best forum I am affiliated with is the HTTPme forum (should be called 'family') |
| Submitted By : |
Flash |
| Submitted From : |
Web Hosting Jury
|
| Submiter IP : |
67.174.113.46 |
| Add new response or edit existing response |
| Date Submitted : |
July 25th, 2007 |
| Length of time hosted by this company : |
1 - 6 months |
| Overall Rating : |
5 out of 5 |
| Reliability : |
5 out of 5 |
| Support : |
5 out of 5 |
| Pricing : |
5 out of 5 |
| Verdict : |
ICDsoft.com has got to have the best service I've seen. 24/7. If you email them for support, within 15 minutes the respond. EVERY TIME!
my site(godisareality.com) has been up with no down time. They even
have scripts to add email forms and guest books and counters that are
part of the package. |
| Submitted By : |
Frank |
| Submitted From : |
Web Hosting Jury
|
| Submiter IP : |
216.204.102.90 |
| Add new response or edit existing response |
| Date Submitted : |
July 20th, 2007 |
| Length of time hosted by this company : |
1 - 3 years |
| Overall Rating : |
5 out of 5 |
| Reliability : |
5 out of 5 |
| Support : |
5 out of 5 |
| Pricing : |
5 out of 5 |
| Verdict : |
When I first got into web design and didn't know much about what was involved, I found Have Host through a Forum. Right from the beginning I could tell that James was a guy who was prepared to go that bit further to help. I have never even considered using anybody else and I certainly never will. The service at Have Host is absolutely First Class and cannot be faulted. If you have a query or a problem, you always get a fast response and he keeps going until your problem is solved. Excellent value hosting packages and a service that I cannot fault, plus a sense of humour. You can't beat Have Host. |
| Submitted By : |
Howard |
| Submitted From : |
Web Hosting Jury
|
| Submiter IP : |
82.13.21.180 |
| Add new response or edit existing response |
| Date Submitted : |
July 9th, 2007 |
| Length of time hosted by this company : |
1 - 3 years |
| Overall Rating : |
5 out of 5 |
| Reliability : |
5 out of 5 |
| Support : |
5 out of 5 |
| Pricing : |
5 out of 5 |
| Verdict : |
James Wilkinson of Have Host provides a fabulous website hosting service! He has made it possible for me to run our two websites- one for myself as an artist and the other for my partner who is a musician without having to know a thing about how the world wide web actually works! Every time I have a question I have received help within minutes and we live on the other side of the planet in Sydney, Australia. James' Have Host in combination with the Freeway software I used for building our websites has made our move into the virtual world fun & not the least bit scarey. Thank you so much James! |
| Submitted By : |
M0 |
| Submitted From : |
Web Hosting Jury
|
| Submiter IP : |
220.253.75.249 |
| Add new response or edit existing response |
| Date Submitted : |
May 9th, 2007 |
| Length of time hosted by this company : |
More than 3 years |
| Overall Rating : |
5 out of 5 |
| Reliability : |
4 out of 5 |
| Support : |
5 out of 5 |
| Pricing : |
5 out of 5 |
| Verdict : |
Great support and pricing. It may not have all the latest features etc. ( autoinstall of CMS packages, Forums etc. ) but it's simple, inexpensive, and reliable. We have several domains hosted at ICDosft for several years, and have only had 1 outage.
I just wish they had an upgrade path to a dedicated server, as the shared hosting can be slow some times. |
| Submitted By : |
echen |
| Submitted From : |
Web Hosting Jury
|
| Submiter IP : |
66.23.213.84 |
| Add new response or edit existing response |
| Date Submitted : |
April 22nd, 2007 |
| Length of time hosted by this company : |
1 - 6 months |
| Overall Rating : |
5 out of 5 |
| Reliability : |
5 out of 5 |
| Support : |
5 out of 5 |
| Pricing : |
4 out of 5 |
| Verdict : |
Awesome customer support! Seriously, you get an answer from them within minutes pretty much no matter what time of the day (I haven't had one of my questions take more than 3 minutes to be answered).
So far reliability has been great as well. Can't complain about anything really EXCEPT that you can only host 1 site. You can park domains (like have your .net .org etc all point to your .com) though. |
| Submitted By : |
Curtis |
| Submitted From : |
Web Hosting Jury
|
| Submiter IP : |
203.220.22.172 |
| Add new response or edit existing response |
|
