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Average Jury Ratings & Reviews of
SiteGround Hosting |
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Reliability
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Support
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Pricing
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Overall
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Below are some verdicts that users of our site have
given to
SiteGround Hosting . If you would like to submit your verdict about
SiteGround Hosting please use our submit page to review
SiteGround Hosting. |
Are
you an administrator or staff member of
SiteGround Hosting ?
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| Date Submitted : |
September 29th, 2008 |
| Length of time hosted by this company : |
1 - 3 years |
| Overall Rating : |
1 out of 5 |
| Reliability : |
3 out of 5 |
| Support : |
1 out of 5 |
| Pricing : |
1 out of 5 |
| Verdict : |
This is the worst hosting provider I've ever had. Their uptime claims, their claims of unlimited bandwith and space are all flat-out lies.
I have a website that gets less than 500 visits a day and they claim that I have too many visits for the shared servers because they want me to subscribe to a $99 per month hosting plan.
Their tech support is THE WORST. They close tickets immediately after they are answered regardless of whether they solve the problem or not. They consistently refer you to their "help" and "support" pages which are beyond useless.
I am changing hosts when my contract with them expires. I am sick to death of them. I've lost more repeat readers and ad revenue than they are worth. |
| Submitted By : |
Vince |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
74.192.80.239 |
| Add new response or edit existing response |
| Date Submitted : |
August 12th, 2008 |
| Length of time hosted by this company : |
1 - 3 years |
| Overall Rating : |
5 out of 5 |
| Reliability : |
5 out of 5 |
| Support : |
5 out of 5 |
| Pricing : |
5 out of 5 |
| Verdict : |
I picked this host because they seemed to have everything I needed in an affordable package. Now I have had two problems, 1 was a botched install and for a minimal fee the tech team had fixed my problem in under 20 minutes. Most recently, it appeared that someone had messed with my config files for wordpress and the tech team helped me out in less than 10 minutes. I cannot speak more highly of this internet hosting service. |
| Submitted By : |
Paul |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
149.142.103.38 |
| Add new response or edit existing response |
| Date Submitted : |
June 12th, 2008 |
| Length of time hosted by this company : |
More than 3 years |
| Overall Rating : |
1 out of 5 |
| Reliability : |
3 out of 5 |
| Support : |
1 out of 5 |
| Pricing : |
1 out of 5 |
| Verdict : |
This used to be a good, reliable host, but no longer. I have been with them for over 4 years and the service has gone downhill as the prices went up. Stay Away! |
| Submitted By : |
John |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
66.30.80.167 |
| Add new response or edit existing response |
| Date Submitted : |
June 9th, 2008 |
| Length of time hosted by this company : |
6 - 12 months |
| Overall Rating : |
5 out of 5 |
| Reliability : |
5 out of 5 |
| Support : |
5 out of 5 |
| Pricing : |
5 out of 5 |
| Verdict : |
To our surprise, response from Siteground is so quick, detailed answers are returned from their unique Helpdesk only minutes after we posted the questions. The tutorials are helpful. It's a great service.
It's a good sense to be supported and discuss with someone else far away on the other side of the internet. |
| Submitted By : |
Adventure China Team |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
124.114.115.28 |
| Add new response or edit existing response |
| Date Submitted : |
June 9th, 2008 |
| Length of time hosted by this company : |
1 - 3 years |
| Overall Rating : |
5 out of 5 |
| Reliability : |
5 out of 5 |
| Support : |
5 out of 5 |
| Pricing : |
5 out of 5 |
| Verdict : |
These guys are wonderful, if you don't mind waiting for messages to get through. They offer no phone support - it's all via "helpdesk" email. They appear to be based in Bulgaria. All of this contributes to their very low costs, and very high level of hard work and dedication on their part.
We have had a number of complications - switching from a shared server to a dedicated server, adding and redirecting domains, a disk crash on the eve of a big announcement... In every case SiteGround.com had our back.
Unless you're the type who needs constant reassurance and voice contact, I highly, highly recommend them. |
| Submitted By : |
Saill |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
216.244.31.51 |
| Add new response or edit existing response |
| Date Submitted : |
May 27th, 2008 |
| Length of time hosted by this company : |
1 - 6 months |
| Overall Rating : |
5 out of 5 |
| Reliability : |
5 out of 5 |
| Support : |
5 out of 5 |
| Pricing : |
5 out of 5 |
| Verdict : |
I have been with Hostway for about 10 years and recently needed a PHP web host so I decided to give SiteGround a try. I was absolutely stunned at the speed of the support team at SiteGround. They absolutely are without question the best support team on the planet. Not only are they quick to assist with script installation and set up the servers at SiteGround are the fastest I have ever experienced.
Wow, I am totally a SiteGround convert. I will be moving all my websites over to SiteGround.
Sincerely,
Joey Champion
Producer
MasterWorks Animation & Film Group
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| Submitted By : |
Joey |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
72.184.174.20 |
| Add new response or edit existing response |
| Date Submitted : |
May 23rd, 2008 |
| Length of time hosted by this company : |
6 - 12 months |
| Overall Rating : |
5 out of 5 |
| Reliability : |
5 out of 5 |
| Support : |
5 out of 5 |
| Pricing : |
5 out of 5 |
| Verdict : |
I'm a customer of siteground for almost a year. I never encountered installation issues since I hosted my 2 domains.. Until I encountered a weird issues in one of my module for my 3rd domain account. I crawled their support helpdesk database looking for the solutions, but I gave up due to urgency of the problem and shoot an email to them.. I didn't expected that their response and resolution was too fast.. It's less than 5 minutes then my modules are working properly.. - this is great!! I really appreciate, now I realized that moving my hosting to siteground was a clever decision... |
| Submitted By : |
cesar |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
119.111.82.66 |
| Add new response or edit existing response |
| Date Submitted : |
May 17th, 2008 |
| Length of time hosted by this company : |
1 - 3 years |
| Overall Rating : |
5 out of 5 |
| Reliability : |
5 out of 5 |
| Support : |
5 out of 5 |
| Pricing : |
5 out of 5 |
| Verdict : |
I asked them to change the CNAME for a subdomain I had recently created and got them to change it to my blog which was hosted remotely. They did this superfast, literally I asked them just before I went bed, when I woke up it was done! Fantastic service. |
| Submitted By : |
Andrew Snaith |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
79.73.139.53 |
| Add new response or edit existing response |
| Date Submitted : |
May 4th, 2008 |
| Length of time hosted by this company : |
6 - 12 months |
| Overall Rating : |
2 out of 5 |
| Reliability : |
2 out of 5 |
| Support : |
1 out of 5 |
| Pricing : |
3 out of 5 |
| Verdict : |
I registered a domain with SiteGround about a year ago mainly to set up a more reliable system for email than my ISP (Charter.net). Alas, SiteGround's service is worse than Charter's, mainly due to their policy of blocking IP's listed by SpamHaus.org. I DON'T spam, but SpamHaus intermittently lists random Charter IP's that they determine to be dynamic. The effect is to suddenly lose my outbound mail until I can convince Charter to release my IP. In the interim, the only work-around is to use SiteGround's cumbersome Webmail system.
Good server up-time, quick but useless email tech responses, unreliable mail-server access, sloppy billing, and they don't refund setup fees if you decide to go elsewhere. |
| Submitted By : |
Steve |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
75.141.235.35 |
| Add new response or edit existing response |
| Date Submitted : |
May 3rd, 2008 |
| Length of time hosted by this company : |
1 - 3 years |
| Overall Rating : |
5 out of 5 |
| Reliability : |
5 out of 5 |
| Support : |
5 out of 5 |
| Pricing : |
5 out of 5 |
| Verdict : |
In the past, I have had 99% uptime as they quoted on their site, the only downtime was either caused by other companies, or upgrades - even with the upgrades it was once just to get me on a brand new server.
Their customer support is never canned (scripted) so you feel a sense of customization with it, along with the professionalism and respect you as a customer deserve.
I will be keeping as a customer with siteground for years to come! |
| Submitted By : |
Chris |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
58.6.157.1 |
| Add new response or edit existing response |
| Date Submitted : |
May 3rd, 2008 |
| Length of time hosted by this company : |
More than 3 years |
| Overall Rating : |
5 out of 5 |
| Reliability : |
5 out of 5 |
| Support : |
5 out of 5 |
| Pricing : |
5 out of 5 |
| Verdict : |
After struggling with horrible companies such as 1and1, I moved to siteground and since then I haven't even considered moving to another host. Every year I renew my hosting without any cocerns or worries! Have recommended 2 - 3 others as well. |
| Submitted By : |
nbpvideo |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
99.245.36.246 |
| Add new response or edit existing response |
| Date Submitted : |
May 2nd, 2008 |
| Length of time hosted by this company : |
6 - 12 months |
| Overall Rating : |
5 out of 5 |
| Reliability : |
5 out of 5 |
| Support : |
5 out of 5 |
| Pricing : |
5 out of 5 |
| Verdict : |
I've been using siteground for a year now, I'm very satisfied with the fast and accurate technical help, ease of use and wide service offer. I'm actually in the works of transfering all my websites to this company. |
| Submitted By : |
Pere Cadena i Canals |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
87.219.223.232 |
| Add new response or edit existing response |
| Date Submitted : |
May 1st, 2008 |
| Length of time hosted by this company : |
More than 3 years |
| Overall Rating : |
5 out of 5 |
| Reliability : |
5 out of 5 |
| Support : |
5 out of 5 |
| Pricing : |
5 out of 5 |
| Verdict : |
I have had alot of difficult things over the year regarding my webpages. I can say with all my hearth that siteground have alwais been there for me.
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| Submitted By : |
siminosa |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
81.25.184.244 |
| Add new response or edit existing response |
| Date Submitted : |
April 29th, 2008 |
| Length of time hosted by this company : |
1 - 6 months |
| Overall Rating : |
1 out of 5 |
| Reliability : |
5 out of 5 |
| Support : |
2 out of 5 |
| Pricing : |
2 out of 5 |
| Verdict : |
At the beginning I was very happy: domain activation at once, customer support replies in a short time, chat service.
After one month of hosting, I leave for a 3 weeks trip (and I have no internet connection). Well, when I connect I find out that they suspended my account because I did not reply to an email: they had to verify credit card ownership (the onwer has my name and my surname!).
They wanted me to renew, but they refused to restore my site as I left it, they tried to cheat telling I had my data if I renew my hosting, when I asked the operator to send an email to assure it, he changed version saying data could be lost (because 7 days were passed), and fee was only about hosting, not backup.
I refused to pay, and I had to pay 15$ to transfer my domain (registered under my name at whois) to another mantainer.
Totally unsatisfied, do not trust them, expecially in chat: they only want to sell! |
| Submitted By : |
Lethe |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
84.221.193.200 |
| Add new response or edit existing response |
| Date Submitted : |
February 28th, 2008 |
| Length of time hosted by this company : |
6 - 12 months |
| Overall Rating : |
3 out of 5 |
| Reliability : |
3 out of 5 |
| Support : |
1 out of 5 |
| Pricing : |
5 out of 5 |
| Verdict : |
I find Siteground to be incredibly frustrating. I have exceeded their bandwidth limits on several occasions. Each time they have shut my site down without warning! This is insane. If you have a site that gets traffic and needs to be online I encourage you to find a different ISP. |
| Submitted By : |
louis |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
208.58.16.73 |
| Add new response or edit existing response |
| Date Submitted : |
January 31st, 2008 |
| Length of time hosted by this company : |
1 - 3 years |
| Overall Rating : |
1 out of 5 |
| Reliability : |
1 out of 5 |
| Support : |
1 out of 5 |
| Pricing : |
3 out of 5 |
| Verdict : |
Support is very unprofessional. 100% email-based. No phone support. Support tickets closed at the moment siteground responds. Irrelevant response from siteground report. Have to submit a new ticket to revisit old unresolved problems. Siteground support treats all support inquiries as new - no tracking of recurring problems.
Domains with email hosted by siteground often have problems with corporate domains rejecting email from siteground mail servers.
Siteground mail servers are not rfc compliant. ie. siteground mail server greeting is '220-********************' rather than '220-ns1.siteground118.com'.
The latter is the publicly registered name for siteground's mail server which is what it shou;d use. Notice that even the name is that of a name server - not a mail server.
siteground mail servers often blacklisted.
The biggest gripe is that site ground makes WAYYYY too much money to not offer phone support to its customers. They offer no means for admins of other domains to contact siteground support staff. You must be a siteground paying subscriber to have any contact with support via their web site.
Ok - if your a hobbiest or toying around - but definitely not for anything mission critical.
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| Submitted By : |
Mxs |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
71.245.170.73 |
| Add new response or edit existing response |
| Date Submitted : |
January 7th, 2008 |
| Length of time hosted by this company : |
1 - 6 months |
| Overall Rating : |
5 out of 5 |
| Reliability : |
5 out of 5 |
| Support : |
5 out of 5 |
| Pricing : |
5 out of 5 |
| Verdict : |
What can I say? Siteground is incredibly cheap, their support is amazing. I send in an email and it's usually answered within hours. This is a great cheap host for personal or small business'. I would recommend it to anybody. |
| Submitted By : |
Max |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
71.220.42.66 |
| Add new response or edit existing response |
| Date Submitted : |
December 5th, 2007 |
| Length of time hosted by this company : |
6 - 12 months |
| Overall Rating : |
5 out of 5 |
| Reliability : |
5 out of 5 |
| Support : |
5 out of 5 |
| Pricing : |
4 out of 5 |
| Verdict : |
I recommend SiteGround to anyone. The turn-around time for Support Tickets are exceptional. Am having a time of my life! However, PostgreSQL support services take longer (~30 min longer) to get sorted. |
| Submitted By : |
David |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
212.49.81.43 |
| Add new response or edit existing response |
| Date Submitted : |
November 19th, 2007 |
| Length of time hosted by this company : |
1 - 6 months |
| Overall Rating : |
5 out of 5 |
| Reliability : |
5 out of 5 |
| Support : |
5 out of 5 |
| Pricing : |
5 out of 5 |
| Verdict : |
Excellent and fast service, excellent stuff for open source project like Jomla, Mambo, etc. and good prices and tutorial for all levelīs knowlage people.
Miguel Arce
On-Site.com.mx |
| Submitted By : |
On-Site.com.mx Team |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
189.169.28.183 |
| Add new response or edit existing response |
| Date Submitted : |
September 7th, 2007 |
| Length of time hosted by this company : |
6 - 12 months |
| Overall Rating : |
3 out of 5 |
| Reliability : |
3 out of 5 |
| Support : |
4 out of 5 |
| Pricing : |
3 out of 5 |
| Verdict : |
Every month siteground put out an e-mail with the text that they have added more space to the account 200GB! 300GB! and now 500GB! But..... you can't use it. The maximum of media files allowed (pictures, video, etc) is 5 GB. What is the use of the 500GB? for word documents? Yeah, whatever.
I was very satisfied, till this happened. Now I just want to go at the end of my contract period. |
| Submitted By : |
Erik |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
24.132.107.182 |
| Add new response or edit existing response |
| Date Submitted : |
July 29th, 2007 |
| Length of time hosted by this company : |
1 - 6 months |
| Overall Rating : |
5 out of 5 |
| Reliability : |
5 out of 5 |
| Support : |
5 out of 5 |
| Pricing : |
5 out of 5 |
| Verdict : |
One word describes all - Excellent! (after it you can add words like - sales, price, support, uptime, speed, etc.) |
| Submitted By : |
AceAdmin |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
195.62.22.37 |
| Add new response or edit existing response |
| Date Submitted : |
July 28th, 2007 |
| Length of time hosted by this company : |
1 - 6 months |
| Overall Rating : |
1 out of 5 |
| Reliability : |
2 out of 5 |
| Support : |
1 out of 5 |
| Pricing : |
3 out of 5 |
| Verdict : |
Do not believe these good reviews about SiteGround. I have an account with them and their support is the worst. Constant Server Errors. It is impossible to get any kind of personal help. Support techs place ticket in closed state without resolving issues. Incompetent technical support, irrelevant answers and "we hope it will get better." Forward tickets between departments endlessly. Don't be fooled by the live chat or phone support. It's only for sales prospects, the moment you sign up it's all over. SiteGround is a nightmare. Can't wait till my contract with them is over. So I can finally be set free from this torture. |
| Submitted By : |
Initiate |
| Submitted From : |
Web Hosting Jury
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| Submiter IP : |
74.137.136.247 |
| Add new response or edit existing response |
| Date Submitted : |
July 19th, 2007 |
| Length of time hosted by this company : |
1 - 3 years |
| Overall Rating : |
1 out of 5 |
| Reliability : |
4 out of 5 |
| Support : |
3 out of 5 |
| Pricing : |
2 out of 5 |
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